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Recent Courier Reviews in Onawa

  • A
    Craters & Freighters of Indianapolis
    conceivable effort to The C/F staff was remarkable. The clock was in a nursing care facility and while we needed to make arrangements for the move, we simply didn't know when that would be. Eileen, particularly, was amazingly sensitive to the situation -- and made absolutely every possible effort (and then some!) to have the packing and removal of the clock (for us) effortless. When my mother-in-law passed away, I called Eileen and they made the arrangements with the facility and were there with a team the next day. They provided nothing shy of experts. The clock was disassembled and crated -- true pros. So much so that the nursing home called us to say that the clock was removed in the best of hands. During the process, we had some difficulties with the local carrier. C/F moved mountains to straighten things out. In fact, it was C/F who brought to our attention some blips in the Iowa carrier's (Hawkeye Moving) part of the program! C/F never once dropped the ball. They followed through -- tracking the delivery to our door. Emails, phone calls -- whatever was needed -- Eileen and her team were on it! Today, our clock arrived. The crating was so superior that even the pro moving guys commented on it! The clock not only arrived in one piece, but just the way it left Indianapolis. It had been perfectly dis-assembled an the parts were neatly and securely boxed. Our experience with Eileen and the entire team at Craters could not have been better. They are true, true pros -- can't imagine a more trustworthy group!!
    - Maureen R.
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Courier Services in Onawa

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