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House Cleaning reviews in Norwalk

  • A
    Muna Cleaning LLC
    MUNA AND HER CREW CLEAN MY HOUSE AND IT IS THE HIGHLIGHT OF MY WEEK. WITH THREE KIDS, TWO GERMAN SHEPHERD DOGS AND A CAT, MY HOUSE SEES PLENTY OF DIRT AND GRIME EACH WEEK.  THEY ARE PROFESSIONAL YET FRIENDLY, AND ARE CONSTANTLY ASKING ME IF I AM HAPPY WITH THEIR SERVICES.  I HAVEN'T HAD A COMPLAINT YET!  MY TOILETS ARE SPARKLING AND MY DARK WOOD FLOORS SHINE WHEN THEY LEAVE.  I WISH THEY COULD COME 2X A WEEK! I HAVE BEEN THROUGH A DOZEN CLEANING CREWS AND AM VERY PICKY WITH HOW I WANT MY HOUSE CLEANED.  YOU WILL NOT BE DISAPPOINTED! MUNA CLEANING IS VERY AFFORDABLE AND THEY ARE VERY FLEXIBLE TO WORK WITH YOUR SCHEDULE.  I HAVE RECOMMENDED THEM TO SEVERAL PEOPLE AND WILL CONTINUE TO DO SO!
    - Julile V.
  • B
    Molly Maid of Des Moines
    The crew of two ladies was on time, in a company car, organized, had all their own equipment and plenty of it, and worked quietly without a lot of chit chat or music. There were a few spots that could have been cleaner, but overall my house was clean and smelled good when they left. I have a 2200 sf house and they cleaned all of it (except the basement which I did not include in the contract) in about 2.5 hours.
    - Patrick S.
  • C
    Clean-It Inc
    I was told that there was going to be 3 ladies coming to clean and that they would arrive between 8:30-9:30 AM.  Shortly after 10 AM, 2 women showed up.  Neither one of the women spoke any English, and got frustrated with me when they had to call their manager in order to translate.  Apparently I was to have prepared an exact list of everything I wanted cleaned.  All I wanted was everything dusted, vacuumed, floors mopped, and bathrooms cleaned.  They "cleaned", but before they were even out of the drive, I felt compelled to get out my dust buster and clean up what they had left on the floors.  The bathroom counter tops were still covered with a layer of dust, and it looked like they had kind of gone over them, but just moved dirt around.  
    - Michelle W.
  • F
    Alatorre Cleaning
    When Marisol came to give a quote on the cleaning needed, she indicated that we needed what she calls a "deep cleaning".  This was to include vacuuming the entire house including the closets, cleaning the bathroom & extra toilet in the basement, washing the kitchen floor, washing the inside and outside of the painted cabinets, dusting for cobwebs, spot washing the walls where needed, cleaning the light fixtures,cleaning the miniblinds in the livingroom, dining room and bath, cleaning the window sills and wiping down the inside glass on the windows, woodwork all cleaned including wiping the dust off all doors, sweeping the exterior walkway to the house, sweeping or vacuuming the basement and washing the floor and steps.  She said there would be three of them and it would take approx. four hours.  She gave a price of $100 initially and then I added the front walk and $10 more.
    They were to be done by noon on Sat.  We came about 11:30 and two workers were there and said they were done.  As I checked the work, it was really not done at all...the kitchen cabinets were still dirty...I showed one of them the drips and she then wiped it clean...then I opened doors and showed her more areas which she wiped...but only as I showed her.  Then looking around, the
    doors were not dusted, there were cobwebs in the living room, kitchen, bedroom and back porch.  The kitchen floor was still dirty...they had gone over a very dirty tile floor with a swifter type mop.  I asked her to spray some cleaner on an area of the floor and wipe it...it came up black and then the floor under was clean.  None of the closets had been vacuumed. None of the edges had been vacuumed!  Some of the windows sills were not clean.  They had not spot washed the walls,  One of the workers said it wasn't on the list Marisol gave them.  They called Marisol and she then spoke with me saying they were frustrated and she would have them leave.  I said I was very frustrated and thought she would be there.  She said she had stopped by but had to go because of her baby.  She said she was not coming back so we could not show her the bad cleaning job.  I suggested they mop the floor another time and that I would add an additional $10 making it $120. One of them hand washed here and there. They did not mop again.
    When Marisol first came to give her quote for cleaning I asked if she had a form that we sign to agree on what they would be doing.  She said no, that I would only pay when I was satisfied and she would have a receipt for me then.  Well, when speaking with her on the phone regarding the poor cleaning, I agreed to just pay them $120 and she said she would email the receipt shortly.  Later
    Sat. I had not received it so left a phone message with my email address thinking perhaps she didn't have it correct.  Still nothing.
    I left a second phone message and Sunday a text message.  It is currently late Monday evening and I have had no response from her.
    I found this to be an extremely frustrating experience.  I hired the cleaning based on the good reports I saw on Angie's list (which I 've had good results with in the past).  Marisol told me it would be herself and two others doing the cleaning.  It was not.  It was two people that did not seem to know what she had committed to.


    - Roma S.
  • A
    Alatorre Cleaning
    They were on time and extremely efficient. Started working right away. They used the list and tackled separate rooms. I had not left for the day yet, so they started down stairs to accommadate me. Very flexible and show a great desire to please the customer. I am extremely impressed with their customer service. I have NEVER had a cleaning person who was this concerned about their performance. Their pricing is reasonable as well. Many cleaning services wanted to gouge me to clean my home according to their rules. I look forward to a long relationship with Alatore cleaning. I have already referred them to my friends.
    - Jacquie D P.
  • D
    Rachel and Eddy Cleaning Services
    unknown
    - Chris F.
  • A
    Rachel and Eddy Cleaning Services
    unknown
    - Sue G.
  • A
    Rachel and Eddy Cleaning Services
    unknown
    - Maureen T.
  • A
    Chicks with a Bucket
    unknown
    - jacque k.
  • A
    Clean-It Inc
    The workers were punctual and time efficient. Each job was completed with skill and knowledge. I am confident that when I use their various services that I will be satisfied.
    - Linda N.
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Home Cleaning Services in Norwalk

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