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Door Installation reviews in Mason City

  • C
    Kiss Construction, L.L.C.
    Our initial contact toward the end of April 2014 was extremely impressive.  Kiss Construction Company, L.L.C. of Mason City, IA returned our call promptly and arrived to provide a bid and contract in a very professional manner.  The price was a bit high, however we were going with better quality materials and were verbally promised the work would be done by June 1st so we decided to sign.  He wanted 1/2 of the price down for materials to get started so we paid that up front.  We would NEVER do that again with any company, unless ALL materials were delivered to our job sight immediately after payment.   Looking back, we should have had a completion date on the contract and what would happen if the deadline was not met.  We also should have done our due diligence before signing the contract to check them out on the public local courts online.
    To make a VERY LONG story short, the projects were FINALLY completed on July 21, 2014. (we sign on April 22nd and were verbally promised completed on June 1st)  Admittedly, we had quite a bit of rain off and on during the month of May, however we also had some beautiful WEEKS of sunshine - where virtually no work was completed.  This was after numerous phone calls and text messages in which many were not answered or responded to.  Some phone calls WERE answered right away, however that was when we dialed them using friend's phones with different phone numbers that the construction company were unfamiliar with.   This was after many spots of the existing chain link and wire fence were opened up along our back yard perimeter causing us to continually guard our little dogs when they went outside to do their business.  This was after weeks of looking at unfinished work after an extremely nice day weather-wise.  This was after June 1st, which was the verbally promised completion date.  This was EVEN after the owner of the construction company came to plead for more money (he wanted 1/2 more of the remaining balance) on July 3rd so he could pay his workers and we kindly complied with his wishes (not 1/2 of the money, but close) - which we would NEVER do again.  This was after beginning the process of legal proceedings so that we could at least receive the MATERIALS we had already paid for.  We thought that by at least having the materials on hand  we might be able to finish the job ourselves if they never came back.
    Needless to say, we are THRILLED these projects are completed!  All in all, if Kiss Construction would have dealt with us during this process the same way they did in the beginning, would have kept us informed of their time lines - would have returned our calls or texts - would have came to do the work in a reasonable and timely manner - we would have been satisfied.  The work that they did was good and the projects came out nice. However, for the most part we are thrilled that these projects are completed so that this construction company has no other reason to be on our property and we don't have to deal with them anymore.
    - Diane W.
  • A
    - Owen C.
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Door Installers in Mason City

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