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Landscaping reviews in Marion

  • D
    When I got the estimate it was reasonable but I did not get an estimate in writing. The day of the trimming, the owner and an assistant showed up. The owner gave orders from the ground while the assistant climbed the tree and did the cutting. The two argued over how to cut the tree which I found unpleasant because they were yelling at each other. The trimming itself was adequate. However, when it came time to pay, the price was $200 more than had been estimated. I paid the amount but let him know that it was more than the estimated price. I don't know if the owner was dishonest or just disorganized and forgot what he had bid. If you hire this company get the bid in writing.
    - John R.
  • A
    Very prompt response to phone message I left....and came to grind the stump the next day (because they were working in the area). Extremely pleased with the promptness, the work and the price!!! Would hire again!!!
    - Judy S.
  • A
    The ultralawn team is very friendly and responsive when I have questions. Many of my neighbors use them and are happy with them. They seem to be cost competitive with other providers when I shopped around.
    - Jonathan D.
  • F
    Horrible.. The owner and staff was rude.. They caused damage to my house and tried to not stand by what they damaged.. They are messy and i wish we would of went threw any other company.. If you love your house and property do not hire franks..
    - Ashley S.
  • A
    Awesome! I had fired another fertilizing company recently and after just 1 application/visit from these people the areas became clear where the other business had neglected. Now the entire lawn looks green and lush. Couldn't be happier.
    - Matthew I.
  • A
    Mark did an awesome job. He had done a wonderful job on an out of control crab apple tree in my first experience with Lam Tree Service and he could have easily declined this small job but knowing I was a repeat customer he just did it for me. This was awesome and I was very happy as a result. I highly recommend Lam Tree Service and have already told several of my friends that if you have trees to take care of that Mark and Lam Tree Service IS the place to call!
    - William P.
  • F
    VERY disappointed with this lawn service. Moved into a new home with a large lawn, so I needed some help with mowing and fertilizing as I got settled in. They were eager to help and the prices weren't bad. Found out the hard way "you get what you pay for." First few mows were great. No issues, lawn started looking good. Then they sent someone I hadn't seen before. They dropped the blade on the grass and ended up "scalping" my lawn to the dirt for 10' right in the front for all to see. In the same visit he also drove into the area all the other workers knew to avoid due to water saturation and got the mower stuck...in the process churning up my lawn creating large holes where there once was grass. He DID come to the front door and apologize and let me know before I found it on my own. I figured everyone makes mistakes. But they continued. The next time he mowed so close to my trees that he sawed off a large root at the base of the tree, and ran into multiple other trees. The person edging went so close to the ground that a yellow dead spot was left around every tree and all the edging of the landscaping. A lawn light was ran over and destroyed. It was also pointed out to be by one of the managers (days later when I complained) that they were trimming too close to the tree and damaging the trunk. I was not notified ahead of these "mistakes..." This was the 2nd time I had to call in to complain. Someone came out to look and I explained that this was becoming ridiculous. While he was there I pointed out a large spot they had never mowed. It was full of weeds, so they also hadn't sprayed there either. I explained that all of these issues happened as soon as one employee started mowing my lawn. I was told over and over again "The other yards in your neighborhood aren't like this. Look, they look great." I said, "Who mows them?" He said, "Not this guy. Maybe he can't handle your lawn." It's not helpful when you're upset with your service and they point out other customers getting better service... The next week I was AMAZED to see they sent the SAME GUY AGAIN. I surveyed, and didn't notice any damage as before. The next week...SAME GUY AGAIN! I couldn't believe it. Did they CARE about my service? As I was leaving my home that evening after the last mow I noticed a tree in my front yard had 2 large branches hanging down and dying because they were snapped. This was it. He was mowing so close to my trees that he was catching the bottom branches, and if he wasn't tearing them and snapping them, he was damaging the bark. Again, I wasn't notified of this damage and to say this was a tree service company that damaged and left a tree looking like that in someone's front yard says a lot. I had had it. I called and demanded they fix the tree (they did 2 days later) and that I be refunded because all I've been getting from them during these headaches was "I'm sorry." I got no refund. I told them it was pretty clear why there were issues and also clear they didn't value me as a customer to send someone back 2 times that I had directly complained about. I have never experienced such HORRIBLE customer service in my life. I will never use them again and I will advise others STRONGLY not to get involved with them either. I don't usually write bad reviews like this, but I felt I had to this time.
    - Matthew I.
  • A
    I called for a couple estimates including Lam's and Mark Lam literally called me while examining the tree and during the conversation he casually mentioned "this is a beautiful tree."  When I heard that, it was the differentiator even though he was also cheaper overall.  He had an opening and could do it that day which was great.  
    This crab apple tree was really a mess and had never been trimmed professionally let alone at all really overall.  It was hanging over the sidewalks and I could not mow under it without ducking. It had intertwined limbs too. 
    When I saw his completed job my jaw dropped. It was that good. He took a frog and literally turned it into a prince!  
    I even had a question after concerning tree sealer (if it was necessary) and he called me right back and left a voicemail with his recommendation.
    I have already shown co-workers a picture and have already recommended Lam's Tree Service to others.
    Needless to say, I highly recommend Lam's Tree Service!
    - William P.
  • A
    Darwin did an excellent job communicating his arrival time to remove dead tree stump and shrubs.  Quoted price was same as actual price of job which was very reasonable.  Job was done promptly and no debris remained.  We'll be using D&B next year to help with landscape clean-up again.
    - Jennifer M.
  • A
    John arrived at our property and provided suggestions on numerous ways we could obtain privacy in our backyard.  He provided suggestions including different trees and price ranges to fit our budget.  We have been extremely pleased with the customer service provided by John.  We'll be working with him again in the spring for more trees.
    - Jennifer M.
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Landscaping Companies in Marion

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