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Insulation reviews in Marion

  • A
    Arctic Insulation
    They looked under the floor (outside) and saw there was already ample insulation. They went into the area over the room and it too was also well-insulated. They said my only option (that they could perform) would be to shoot foam into the same area there was insulation...but were honest and said this would probably not help at all. I'm glad that I know for sure what I'm dealing with now, and that they could tell me insulation wasn't the issue. Although it wasn't the answer I wanted, it was the right one!
    - Matthew I.
  • A
    Arctic Insulation
    Arctic Insulation was very good. Their quality of work and windows are very good. it's not home town, carried by catalogue of windows, for some people that's really good but for me personally it was not something that I wanted to do. They're not cheap as in quality but the quality is really good. Their quality is actually excellent. The nice thing about that there's no hidden fees. They'll give you straight up flat fee. We had some delays but it was because of me and not them. They worked around very well.
    - Steve D.
  • C
    Arctic Insulation
    We called for an estimate prior to the installation. A representative showed up 20 minutes late, but he did call when he was on his way over. We scheduled the installation for the next week. On the day we were scheduled, no one showed up. I called to check in and was told they forgot. I rescheduled for the next week. The installers were two hours late, without any notice. Once I placed a call, they showed up about an hour later. Overall the installation went well, but the scheduling errors and lack of punctuality of this company were extremely frustrating. It was nice that the company worked with the energy audit we received from MidAmerican Energy. We only had to pay Arctic the difference in price from the energy audit rebate.
    - Emily B.
  • F
    CV Insulation Co
    This was one of those contractor experiences that give contractors a bad reputation.  After going over my expectations of job, and communication and promptness in our dealings (I live 25 minutes from the property that was to be worked on), the contractor was in full agreement, and we set a date.  The day before the date (a holiday) the contractor said they had a mechanical failure on the equipment and would not be able to make it. I called him to reschedule.  We worked out that they would be there the following morning at 8am.  I re-scheduled my day and took time off work to meet them.  I got there at 7:50am, and called to see where they were at, at 8:15am, and again at 8:35am only to get voice mail.  At 9:15am I received a phone call saying their equipment was still broke down, but it would be fixed shortly and they would be able to get the job done that afternoon.  I returned late afternoon to find that nobody had been there. I received no phone calls telling me of a change of plans.  I received a voice message the following afternoon that they were there waiting for me! I returned the call to find out they had gone in (I had given them permission for earlier in the week), decided not to do the work because the crew was not informed of the "removal" of the old insulation, and that it had some mold ( No kidding it's an old basement crawl space!!!), so they left without doing the work.  After I spoke with the "crew chief", I received a phone call from the original guy I had dealt with.  He said we never discussed removal.  That was the main point of hiring it done! I think this was a method for trying to squeeze more money from a customer. Well enough was enough, I politely told him we should part ways at this point, before this gets any more messy. I just love accountable, honest people.
    - Rod M.
  • D
    MIDWEST POLY-SOLUTLONS LTD
    They never returned any calls, so I ended up using another provider.
    - Matthew I.
  • F
    Arctic Insulation
    Called Arctic Insulation for an estimate on insulating a drafty gas fireplace and under the floor in a sunroom. The person who answered the phone told me there was no one there
    - Katherine F.
  • A
    RetroFoam of Iowa
    unknown
    - Scott C.
  • A
    Arctic Insulation
    unknown
    - Greg O.
  • A
    RetroFoam of Iowa
    They went above and beyond the call of duty and were THE ONLY INSULATION GUYS IN OUR MARKET THAT ACTUALLY RETURNED phone calls and showed up on time.
    - Rod M.
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Insulation Contractors in Marion

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