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Mortgage Lending reviews in Marengo

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    WELLS FARGO HOME MORTGAGE
    Worst customer service ever.  Non-responsive to requests.  Slow to get things done.  Give out false statements to callers.  One person tells you one thing and then another tells you differently.  Much resistance when asking to speak to supervisors.  Also, refuse to give contact information for people up-the-line in order to register a complaint. Seem to think that I would have an easier time making payments at over 6% interest rate as opposed to 4.5%.  Also, had to make one in-person trip and two additional calls in order to be able to talk to thier mortgage "specialist".  During one call I was on hold for over 20 minutes and then was transferred then when I asked to speak to a supervisor I was given another number to call because there "are no supervisors here".  This call took almost an hour.  Another time I called the foreclosure department, who transferred me to customer service, who attempted to transfer me back to the foreclosure department.  Did talk to a supervisor but she was extremely unhelpful.  Would not deal with Wells Fargo again.
    - Samuel G.
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Mortgage Brokers in Marengo

Companies below are listed in alphabetical order.

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  • Vilaggio

    1000 Centregreen Way
    Cary, North Carolina