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Door Installation reviews in Le Claire

  • C
    Iossi Siding & Windows, Inc.
    If I would've rated Iossi 1.5 years ago when we had four windows replaced, I would've given them an A. Unfortunately, we trusted our experience with this company would repeat itself and it certainly didn't. We ordered the rest of our windows (about 13 and 2 sliding glass doors) plus all new siding this time around. Day one started out great, but it all went downhill from there. While trying to replace our sliding glass door, the men encountered dry rot and the door came off with a huge chunk of our house. That was fine and they did their best to seal up the hole in the house that afternoon. The 1st of many problems came the next day. As they worked to repair the door, they accidentally broke our brand new concrete patio. We questioned it and the finger pointing started. They said there was already a crack (though I had pictures from the night before which showed no crack) and blamed the concrete company. Then instead of helping us fix the issue, the problem was on our shoulders. The framing of the back door wasn't completed and neither was the siding on that part of the house because it was up to us to schedule and pay for the new concrete patio that I'd paid for to be fixed. Once we got different concrete quotes, we had it fixed by the original company at our expense. Iossi didn't stop short of billing us for the windows during that time despite the fact our back patio door was still not framed and parts of it open to the elements of bugs! (I will say they took $125 of their labor off the bill - but the concrete accident was $800!) When we had it done, we told them to resume the project, but the siding guys were now on another job. So fast forward 3 months - that's how long it took to finish our ranch! It was up to the siding guys to complete framing the patio door as the window men didn't come back. And to top it off, our windows had two broken locks that we had to have them come out and fix (more time we had to be home from work). With all this said, I would think twice about the job you are asking this company to do before you hire them. It's a great product, but for the amount of money we spent, I"m extremely disappointed with their professionalism. No company should blame another when an accident happens. Workers should show up when we stay home from work to let them in. And the biggest disappointment (besides my extra expenses), if they would've worked longer than 4-hour days, it might not have taken 3 months!
    - Jenel N.
  • A
    It went very well. So well that I asked them for a quote on another project. They were always professional, showed up on time and let me know when they were on their way. The whole process was very easy.
    - Susan F.
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Door Installers in Le Claire

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