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Exterior Contractor reviews in Lake Park

  • A
    Craftmasters Remodeling
    I had signed up for a siding estimate at the state fair. ��Mac was the salesman who came to my house and gave a well planned sales pitch for their product and installation. ��He was very knowledgeable, explained things very well, and answered all my questions. ��There was one point where he used a tactic that I'm not too thrilled with, saying he would give me a discount if I promise to do 3 things: provide 3 referrals, let them put advertising sign in my yard, & I forget what the 3rd thing was (when Mac reads this, I'm sure he will remind me). ��To me, if the product and service is as great as what Mac says it was, then there's no need to entice me with a discount in that matter, because those are ways that force me to give references instead of just automatically giving good references. ��But keep reading, because the crew that did the work was AWESOME and FAST, and we watched their precision while they did the work, which pretty much makes up for the bad sales tactic that Mac used (when Mac reads this, I hope he learns something from my comments here).
    I work from home so was able to watch the crew, and the project manager - which was Mac the salesman - and I was very impressed with the speed, care, and work ethics of this crew! ��Mac had said it was a great crew, and being the skeptic I am of sales people (plus sales people talking to a woman), I was greatly surprised that Mac had indeed told me the truth!! ��There were 3-4 guys on the crew, mostly the same 3 guys were here all week, worked hard to take off the old wood siding & plywood, keeping the area impressively clean the whole time, and had a great attitude! ��They started every morning at 8:00 am and stopped when it was dark (about 4:30-5:00 pm) when they couldn't see anymore. ��There was the "lead" guy, Cesar, who was very meticulous about the details - I watched him several times and felt he was working as if on his own house. ��The other two guys were great too, it was just that Cesar was doing the more detailed work of wrapping & installing flashing, etc.��
    It rained lightly off & on, on one of the days towards end of week. ��The crew still came and worked in the rain! ��Mac would call every day or stop by to see how things were going. ��They installed the house wrap, 3/4" insulation panels over top the existing buffalo board sheathing, and then siding & trim around windows, dryer vent, electrical outlets, and added vinyl wrap (I think that's what is called) around the garage frame where trim would go. ��After the work was completed, the outside walls were warmer than usual coldness due to no existing insulation. ��But then we got that 20 degree cold weather, and all the outside walls were cold and our dishes in cupboard on outside wall are still cold, butter in cupboard stays hard as if in refrigerator, so that means the outside insulation didn't do all that I had hoped it would. ��This house doesn't have any insulation in the walls, plus I need to spray foam between foundation & joists yet to see if this will help as well.��
    An electrician came by to ask where I wanted garage lights installed (on outside), front door light (outside), and a flood light installed in back yard. ��I also asked if another light switch could be installed, not thinking of it as part of contract, but if I could pay them separately for light switch since they were there. ��Mac didn't like that too much - he didn't get mad, just kind of perturbed - and I am new at this, so I didn't think it was such a big deal. ��Idea just popped into my head while talking to electrician about light switches. ��So I've learned a few things myself in this project and despite these hic-cups, I am quite satisfied with the experience, my new siding, and that it was done so quickly and so well. ��Inspection passed by Roseville Code Enforcement Officer. ��
    There was an additional charge to remove double thickness of plywood, which I thought was kind of an odd charge, since the whole house siding was supposed to be removed as part of the estimate, so a change order had to be done for additional $655. ��Made note for self on next project is to ask about hidden costs such as when contract is to "remove old siding" - there isn't an extra charge because there was 2 sheets of plywood instead of one. ��There went my discount for referrals and free advertising. ��Also, they couldn't add insulation into 3-season porch but they did replace some sheathing and added the siding. ��I had new gutters and downspouts installed by a different company the week before. ��Craftmasters Remodeling crew was very careful not to damage aluminum when removing, placing on ground, and re-installing back the way all had been installed.
    I was able to finance this through a local bank which I applied through Craftmasters Remodeling. ��Was a fairly decent APR for myself. ��This allows Craftmasters Remodeling to get paid and hassle-free for both of us, in my opinion. ��The local bank was one I had credit with before, which is a good thing. ��The original contract was $15,385 with $2000 down payment (I could make any down payment amount), and $655 change order, for total charge of $14.040. ��Against my better judgement, I did sign form to waive 3-day MN law where I can cancel contract but since I knew I was going to hire them anyway, I signed the form so the process could get started to beat 'old man winter' on its way. ��The estimate, finance process, and job took about 8-9 days, which I was very impressed by, with no major glitches. ��Even the dumpster was delivered and removed in a timely way, by another company, and placed in correct position where I had asked it to be placed. ��I had asked that no one park in driveway, and no one did, except the electrician but it made his work easier when it was 20 degrees and bitter cold. ��He borrowed my ladder & put it back when done, cleaned up after himself, and did a great job.
    Yes, despite these things, I would hire Craftmasters Remodeling for my next project. ��I did do my research on this company and found many positive things on another website, Home Advisor, plus MAC had a huge book of positives from other customers. ��BBB had a couple reviews, nothing that bothered me from hiring them to reside my house. ��The reason for the 'B' rating in price is because I think it was still a little expensive over other people I had talked to, but they had the materials in stock, great finance APR, and ability to start right away that influenced me to hire them.
    - DARCY S.
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Home Exterior Specialists in Lake Park

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