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Locksmith reviews in Johnston

  • D
    JNV Locksmith
    I called this company because when I googled locksmith for des moines area this was the first locksmith to come up.  When I called they  quoted starting price of $35 plus a $15 service fee.  They arrived in about 15-20 minutes and looked at my running car that happens to be a 2005 Acura TSX and quoted $125 plus $15 service fee.  At this point I have two small children with me and I have already waited and I had borrowed a phone to find their number because my phone was in the locked car with my purse and I would have to turn this guy away and try and borrow a phone to find another locksmith, so I agreed to pay $125.  The technician repeatedly told me when I said it cost $60 to have this done a year ago with someone else that it was because it was a weekend.  
    I went home and googled the company because I felt that price was not well represented with the initial phone call as I would have called around more to begin with if they had quoted anything over $80.  On the web site they advertise that there is no extra fee for weekends.  When I called the technician to ask him why he told me the price was high because of the weekend he said he didn't say that but that the price was high because the type of car.  It took him less than 2 minutes to unlock the car and he got it on the first try.  The technician told me to call the company so I then called the company and they said they would leave a message for a manager.  I would not recommend using this company, I feel they took advantage of a woman with 2 kids and a running locked car because they knew my options were limited, they misrepresented the price from the beginning and I when I asked the company point blank if they felt a quote of $50 and an asking price at the scene of $140 seemed fair given it was nearly 3 times the quote they said they couldn't comment because they were not on the scene.
    - tamara g.
  • A
    Mike's Lock & Key
    I recently called Mike to come service a dead bolt that had been sticking.  He was able to come later the very day I called.  Arrived at the agreed upon time and he was extremely polite and professional.  He went above and beyond our expectations and
    I would recommend him to my friends for any locksmith needs.
    - Grace G.
  • B
    Strauss Security Solutions
    Replaced all door locks.    Although the overall job was good, the lock to the garage did not work and the technician did not fix it or make any mention that it did not work.    I thought he would check all the new locks and make sure they worked.    I have had that door fixed since, but I thought the technician would have spotted the fact that the garage door did not lock.
    - Gregory H.
  • A
    Strauss Security Solutions
    It was wonderful. They worked with me on what time to come to the house. They did 4 locks in under 1 hour. The techinician was informative and tried to help me find ways to save money. When he did his checklist of items to discuss, he wasn't pushy, he just wanted me to think about my safety. He had some good insight on how someone could break into my home.
    - Laura B.
  • A
    Mike's Lock & Key
    Aaron was very professional and efficient.
    - Justin B.
  • A
    Midwest Lock Solutions
    unknown
    - Lingxia H.
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Locksmiths in Johnston

Companies below are listed in alphabetical order.

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