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Recent Locksmith Reviews in Johnston

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    Shaunlock
    Shaun did a very good job, took his time to get some finicky locks correct & even opened a locked antique secretary for us. The price was reasonable for the amount of work done.
    - Patricia M.
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    Midwest Lock Solutions
    I thought that the deadbolt lock would need to be replaced but he was actually able to repair it and it works great now. He also did a good job getting the two doors to latch correctly again, and he did it all for a very low cost. Highly recommended!
    - Steve T.
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    Mike's Lock & Key
    The job went well from start to finish.  Someone arrived to do the job with an hour of initial contact, which was quick for a Saturday afternoon.  Upon arrival, he asked me what I wanted done and followed me to each lock.  He made sure he understood exactly what I wanted before he started.  Upon completion, he had me test every key in every lock to make sure they worked, as well as checking that the old keys did not work.  He gave me some basic lock/deadbolt maintenance tips, which was appreciated.  The whole job took about an hour and a half, which was a little longer than he told me, but that didn't bother me.  A second person showed up halfway through the job - he helped out the first guy, but it was never explained why he was there.  All in all, it was a job well done for a price that was reasonable.  I would recommend them. 
    - evan b.
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    Strauss Security Solutions
    I had Strauss install a new door handleset on the front door of my residential home. I called about a week in advance and it was no problem selecting the appointment time that worked best for me. The day of my appointment I received a call about 10 minutes before my scheduled appointment time and the technician informed me he was running about 15 minutes behind. I rated punctuality a "B" for this reason, but I was very appreciative to even get a call letting me know they were running behind. The technician had to drill a hole thru the door for the dead bolt (as before there was only a door knob) as well as in the door jamb. He drilled the holes and installed the handleset I had already bought from my local hardware store all in about 45 minutes. I will definitely be calling Strauss for all my future locksmith needs.
    - Andrew G.
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    Des Moines Lock Service Inc
    We didn't know exactly what time of day we would need their service because we were closing on our new home. Des Moines Locksmith was very flexible and told us to just give them a call when we were ready. They showed up promptly and were very professional. Will absolutely be using them again. It was a pleasure.
    - Cindra S.
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    Midwest Lock Solutions
    I called the office at 9 AM and was placed on the service list immediately. The person who answered the call was courteous and told me someone would call on the way over to our house to do the job. The repairmen (2) called at 11:20 AM and arrived within 15 minutes. The part of the job they could complete was done in another 15 minutes, and the lead repairman said he would order the part needed to complete the rest of the work and would return early next week. In the interim he said he would not complete the billing today as it would require charging me for another service call when he returned--something I would not have expected but was very pleased to hear. I am VERY IMPRESSED with the level of service, the worked performed and the timeliness of the response, and will call Midwest Lock and Security FIRST for any future locksmith services we need!
    - Mary K.
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    Midwest Lock Solutions
    We had called around other locksmiths around the area to get a quote. Midwest Lock and Security was the only one that picked up promptly and answered all my quotes-related questions thoroughly so that I had a good idea of what my services were going to be and how much they were going to cost. After a couple of days, I called to schedule an appointment and wanted the services to be rendered as soon as possible. To my surprise, they were able to do it that very afternoon! The service professional, Rodney, was very courteous and thorough. There was a minor glitch because someone had taken one of his tools and he requested to come back the next day for the installation of deadbolt. I was flexible, so I was able to reschedule for the next day. On the next day, I called and asked if he could come in earlier than what we scheduled. He said, and quot;Absolutelyand quot;, and we were able to take care of the business five hours before it was scheduled. The services went normally and we even got a discount for the inconvenience! I would highly recommend Midwest Lock and Security to anybody needing a locksmith. I give them an A.
    - SOPNIL B.
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    Ames Lock & Security
    I've used Ames Lock & Security twice.  They're great.  Before both jobs they discussed my options with me and had all the prices for the different options upfront, and were able to come out the next day.  When they were at the house they were courteous and paid attention to all the details, and the work was exactly what we'd discussed.  I appreciated their straightforward approach on both visits.
    - David S.
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    Ames Lock & Security
    We bought a house, so had all locks changed. Found out the front door deadbolt only unlocked from the outside (whose brainchild was that?!). Because it's an old house, they had to be creative in finding something that worked, and that also looked like it belonged there. It was so nice that they paid attention to aesthetics as well as function! They did an excellent job.
    - Terry H.
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    24 Hour Lockouts Des Moines
    They were there within 20 minutes. They confirmed with me via text message that they were coming. It went well.
    - Heather R.
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Locksmiths in Johnston

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