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Flooring reviews in Johnston

  • A
    The Flooring Guys
    We previously had vinyl flooring in our laundry and connecting mud room that we wanted to update to ceramic tile.
    The two areas were a combined 144 sf area.  The installers arrived day 1 as scheduled, asked us which direction we preferred to have the tile installed and proceeded to install.  They were very courteous and quiet the whole time.  Day 2 the installers put the grout down and wiped up all the dust before giving us instructions for how long to stay off the tile.  The job went very quick and the tile looks great!  I would definitely recommend and refer friends/neighbors to contact The Flooring Guys for their flooring projects.
    - Debra S.
  • F
    Flooring America - Clive

    I went into flooring america and spoke with a person directly about my flooring needs. I advised this wouldn't be installed until March of the next year and they wrote down all of my information. After the people came out to estimate, the salesperson and I ironed out the details via email for about two weeks. When I was happy with the price, I asked how I could seal the deal on my quote due to the timeframe of the install. The salesperson responded by asking if they were installing the floor. MY JAW DROPPED. Somehow she has completed missed the fact that they would be installing my floor? She then added another $1600 dollars to my quote for the installation fees. When I asked her why she JUST NOW added the fees, she responded with that she has to pay the installers. She completely missed the fact that they would be installing my floors. NOT REALLY SURE WHY I WOULD BE AT A FLOORING PLACE GETTING ESTIMATES FOR FLOORING INSTALLATION IF THEY WEREN'T GOING TO INSTALL IT. End of rant. Don't use this company.


    - Allison H.
  • A
    Floor Coverings International-Central Iowa
    Steve was very quick to respond to our request for a quote, came over right away & gave us just what we needed to get our home ready to put on the market without trying to sell us more than was necessary. The carpet was just the right quality & price to enhance our home to help get it sold. He also went out of his way to make sure he could get us on his schedule as soon as possible & had it installed the first day we had available for him to do so! That's service! He also kept in contact with us every step of the way & investigated options to repair a laminate issue from a previous installation by another company. His installers were fast, professional & friendly and worked hard to make sure that everything was done to our satisfaction. It was such a relief to have the laminate issue repaired & looking great again! We would definitely recommend Steve to anyone needing carpet, hardwood or laminate flooring!
    - Mary-francis H.
  • A
    Floor Coverings International-Central Iowa
    Steve was very quick to respond to our request for a quote, came over right away & gave us just what we needed to get our home ready to put on the market without trying to sell us more than was necessary. The carpet was just the right quality & price to enhance our home to help get it sold. He also went out of his way to make sure he could get us on his schedule as soon as possible & had it installed the first day we had available for him to do so! That's service! He also kept in contact with us every step of the way & investigated options to repair a laminate issue from a previous installation by another company. His installers were fast, professional & friendly and worked hard to make sure that everything was done to our satisfaction. It was such a relief to have the laminate issue repaired & looking great again! We would definitely recommend Steve to anyone needing carpet, hardwood or laminate flooring!
    - Mary-francis H.
  • B
    Nebraska Furniture Mart
    Good price on the flooring, a lot of hidden unnecessary charges for the install quote. I ended up using a different company for the install and tile tear out and saved around $1000. Very good prices on the product but will get you on the install.
    - Luke S.
  • A
    Flooring America - Clive
    Shane was wonderful to work with - helped me choose tile and stone for fireplace very easily.  Carpet choice was also simple - he was very helpful.  The installers were great as well.  The carpet guys were careful, vacuumed when they were finished - and I could not have been happier!  The tile guys were also very good, professional, and clean.  When I had the chance to look at the tile later in the day & wasn't super happy with one piece, he came right back out & fixed it - no questions asked.  I was so pleased!  Would definitely do business with Flooring America again - made the remodeling process easy!
    - Shelley K.
  • A
    The Flooring Guys
    Excellent. 
    Worked with us to find high quality flooring that met our needs and was within our budget.
    Installation was nearly complete in 1 day with a minor follow-up.
    Installers were very careful and cleaned work site very well before they left.
    - Kimber J.
  • F
    Flooring Gallery-Ames
    Tile in bathroom was crooked.  1 year after instalation tiles started coming up, grout cracked.  Of course the builders warranty was over and when I tried to call and complain they had closed all 6 of their stores in iowa.  Now I'm stuck having to replace the entire tile floor in my master bath.
    - Sam R.
  • A
    Flooring America - Clive
    Shane came out and measured, and we looked at several samples of flooring. I chose Mannington Adura vinyl tile flooring and he was very helpful with what color grout to use, and helping confirm my decision on the color choice that was best in each bathroom. I was VERY pleased with his service.
    The install went very well also. The 2 man team was very kind, polite, and clean. They were easy to talk with, and I was not worried about leaving them alone in the house. They were done in the time they said it would take - and II love my new bathroom floors! We will definitely call them when we need more flooring - highly recommend!!
    - Shelley K.
  • A
    BEEBE'S HARDWOOD FLOORING
    I called them early this spring for an estimate. We ended up deciding to put the project on hold due to other things going on. We were able to move forward this fall. I called them and they honored their original estimate even though it was at least 6 months later. I scheduled an appt. They arrived on time that morning and started working. It took an extra day (it was more difficult to sand than they expected) but they didn't charge us any more for the extra time. The floors look beautiful and no one will ever know that some of that flooring is 16 years newer than the rest of it.
    - Christie S.
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Flooring Installers in Johnston

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