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Door Installation reviews in Johnston

  • A
    Renewal by Andersen
    Renewal replaced all of our windows and the sliding door. They were great, punctual, answered all of our questions and finished the job on time. Later we received a letter that there was an issue with some of the sashes and they sent someone out to see if our windows were affected, ordered new sashes and replaced them in a timely manner. Excellent service!
    - Bobbie Z.
  • A
    All Trades Construction and Maintenance Inc
    Both projects went extremely well. Todd is prompt arriving at the time he sets up and gets right to work. He gets the work done in short order and does it right and insures is done to your satisfaction. He is excellent to work with and his cost for his services are very reasonable.
    - Mark I.
  • D
    Renewal by Andersen
    We didn't get our desired result. They were very polite and very helpful. It took a long time to schedule anyone to come out. That was a little bit of a disappointment and then the problem was with the deadbolt lock that wasn't working smoothly. He did everything he could to file it down and make it fit but it didn't. It's still not working very well. The door itself when we first had it put in cos a lot in addition to the windows, all of it was many thousands of dollars. The most recent time they stopped by, they did it at no charge. You might want to consider cutting that in half like the service itself and the more personal side of it. They were helpful, they were apologetic, they understood that there was a problem, the gentleman who was here was very nice, all of that I would give an A but unfortunately when it's all said and done, the work really was not completed the way it needed to be. So it would probably be a D at best. The work is part of the warranty but it would have been free regardless. He did what he thought was he best way to handle it and he wasn't negligent with the tool, he didn't intentionally do anything wrong but the end result is not what we were hoping or expecting even. He just came whenever his boss or the company itself scheduled him to come and it was many weeks after we had initially called. And I think we maybe had to call a second time to followup on whether anyone was going to come out. On that particular day he said he'd be here at a certain time and he absolutely was. He understood the problem with the lock but it actually is going to require probably a full replacement of the deadbolt mechanism which is not what he was prepared to do that day. I think something different needs to be done in the future. We would use them again just because again they are the ones who put in the door and they do have their warranty. It's just that our schedule hasn't worked and we know that this is going to be a bigger job so we haven't gotten around to scheduling it yet.
    - Courtney D.
  • A
    Renewal by Andersen
    This is the fourth time we've had Renewal by Andersen here. We have been slowly replacing doors and windows in our house. They have been wonderful from our first contact with them. This time Eli and Phil were here. They were quick, clean, very pleasant and did a superb job. Monday John will be here to stain the interior. He, too, has done a great job in the past and we look forward to him coming again.
    - Mary Rose S.
  • A
    Renewal by Andersen
    The Anderson Renewal people worked with us for about three years because we did the window replacements in several stages. They also replaced the door to our deck. They returned to check out door problems 2 or 3 times, reworking the weatherstripping, and once replacing the whole door. The staff was consistently pleasant and responsive to all of our questions. They also, after a severe hailstorm, replaced a small amount of trim which had been damaged. The windows are very durable and easy to clean. We have recommended Anderson Renewal to our friends and family. We would definitely call them for any future window/door needs.
    - Elaine B.
  • A
    Terry the Toolman's Home Improvements
    I called Terry because my current contractor quit showing up. He came out right away, gave a quote, and came out to do repairs in 2 days. Did an excellent job, very professional. I will continue to use his services!
    - Andrea A.
  • B
    Doors of Distinction
    Job turned out just okay. He had installed a new storm door a couple years ago, and we called again because he represents the company whose particular door we were interested in. He said he knew the door, but then ordered the wrong one. He came without some needed tools, and because he was not as familiar with the door as he had said, it took a bit longer to do the job than he had planned. He needed materials, like caulk, which I had to provide from some I had on hand, and did not mention items that seemed part of the job(like disposal of the old door)then wanted to charge for them.
    - eileen r.
  • A
    Doors of Distinction
    They did a very good job. The owner came out and is an excellent carpenter. He is very good at what he does. He came on time to the appointment. He was also great with responding to our inquiries and calls.
    - james r h.
  • A
    Renewal by Andersen
    There was no cost because it was just taking care of the hinges.
    - Courtney D.
  • A
    Renewal by Andersen
    We have used them multiple times and have always been pleased with them.
    - Richard B.
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Door Installers in Johnston

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