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Recent Chimney Repair Reviews in Jewell

  • A
    Custom Fireplace Authority
    Ryan did an excellent job. He braced the stack an he is very much of a perfectionist. Very friendly an respectable. The materials he used were top of the line. I know I can depend on this chimney for years to come.
    - Corrine A.
  • A
    A-1 Preferred
    Art is great and will not pressure you into things you don't need. We thought we need new brick installed in the firebox and our chimney cleaned. He said the brick is fine since there is another 2 layers behind the first layer but if we wanted it to look better he would do it. Also he said the chimney doesn't need cleaning. We of course would've taken his word on it if he said the work needed to be done. If you need anything done in the Siouxland area having to do with your fireplace and/or chimney, A-1 is definitely the place to call.
    - Andy G.
  • A
    A-1 Preferred
    They put new custom fitting cap on and no more bats in the house. I had considered calling a local "batman" service for $1,700 . Thank goodness I called a-1preferred first
    - Loran J.
  • A
    A-1 Preferred
    The service was excellent.  Friendly and professional.   A-1 came out to inspect the fireplace and chimney and clean it if necessary.  I was told that the chimney was in good shape and cleaning wasn't necessary at this time.  A small repair was performed, though I wasn't charged for it beyond the inspection fee.  He also gave advice on making a small repair on my own.  Overall it was an excellent transaction and I'll certainly make use of this service again.
    - Andy N.
  • B
    A-1 Preferred
    Did everything they said they would. Stuck with the quote. Didn't try to nickel and dime us. Have NO complaints on this job and will use them again for the next.
    - Lisa L.
  • B
    It went well.  They did a good job and did it fairly quickly.  They were professional and they did what they said they will do but the way it came out I didn't have time to research; if I knew I really needed that work, whom do I really want to do it.  I really felt vulnerable there to be honest, I don't know if it did well or not.
    - Richard E.
  • C
    Initially, excellent to work with. Owner and supervisor plus one crew head provided initial consultation and estimate, helping us to choose the right siding and a color scheme. They told us what crew would work on our house and provided references to jobs done by that crew. However, when the crew showed up it was not the one we were told would be doing our job. Initially, we were told the job would take less than two weeks, but with our slow and careless crew of two, the job ended up taking all summer. Often, only one of the crew members would show up. Additionally, the supervisor rarely came around. When inspecting the siding ourselves, we found it wavy and with larger seam gaps than normal. Calls to their main number went unreturned. Finally, we obtained the owner's cell phone number and called him, refusing to pay until the job was done "right" (which meant level siding and tighter seams). Then, the gutters. Come to find out, the company does not do gutters; they subcontract. When ready for the gutters to be installed, the other company did not show until over a week later (leaving our house with no gutters during heavy rain which then seeped into our basement and caused damp carpet and mold growth). Finally, the gutters were installed. The first rain came. Looking out the windows, the rain poured down in sheets all along the house, running behind the gutters. We called Robison Siding's owner on his cell and told him to immediately come out. Then, he had to get in touch which the gutter company owner who sent out a different crew to correctly install the gutters. Additionally, gutter guards were included in our quote but not in the job request Robison passed on to the gutter company, thus causing another delay. Please note: final cost was higher than estimate due to the discovery of rotted framing on the chimney, thanks to improper roof flashing when the house was built. As a result, the chimney had to be rebuilt and the roofing near the chimney redone. This was done by their supervisor, who did excellent work. He also installed our porch railing and did a fine, efficient job. Too bad he didn't do the actual siding. Last but not least, when the first real winds came, the siding came off of one whole side of our house, requiring another call to the owner, who was in disbelief. Supposedly, we received the short end of the stick as they were doing a whole-house remodel in a neighboring town. In other words, the company was in transition and expansion with an inadequate, inexperienced crew. We received the two "left-over" crew members. All in all, they talked a good game but failed to deliver as promised and left a bitter taste in our mouthes.
    - Douglas D.
  • F
    River City Chimney Sweep LLC
    They did not advice over the phone they charged for estimates. I didn't have any details of the estimate and they insisted an immediate payment for them driving out. It cost over $285.00 but argued down to $220. I really wanted the service but after receiving their estimate, I should have never paid them in the first place. Estimate of $6500 not including materials. 2nd estimate from local business was $500 for the same services. Strongly recommend not using this company. They don't want to work and don't have to with the cost of their estimates. Only do free estimates from now on and if they want to charge I will move on.
    - shawn g.
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Chimney Repair Services in Jewell

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