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Personal reviews in Iowa City

  • F
    Varsity Cleaners
    Terrible quality and customer service.  The clothes were often returned with wrinkles and "puckering" on the suits.  In addition, the suit coat cuffs were often "uneven" after dry cleaning and I had to iron them to return them to their original state.  On more than one occasion I received someone else's clothing with my order which I returned. This should have been my first clue that the process used by the organization to sort/track clothing was inefficient. Recently, they lost a pair of pants from one of my suits and refused to reimburse me. As requested by the store manager, I waited for 3 weeks to see if anyone would return the pants before seeking reimbursement. Interestingly, the owner refused to replace the pants when it was clear that they could not find them.  The request by the store manager to wait for three weeks to see if they were returned implies that the pants were indeed a part of the order when the clothes were originally received by the dry cleaner. However, after the three weeks was up, the store manager suddenly remembered that the "pants were never part of the order."   Amazing lapse in memory.  My advice - avoid this establishment.
    - Kenneth R.
  • A
    Lee's Alterations
    Friendly and fast service! Needed the dress done within a week and thy were able to do so. They were both very friendly and nice when I was there too. Alterations came out nice and looked like it was made to be short!
    - Veronica H.
  • F
    Style America
    On February 26th, I took my bank statement and the can of hairspray that I purchased on 12/16/2013 in to exchange the product.  No matter what I do, I can't get anything out of the can except huge drops of spray.  I have run the nozzle under hot water.  I have soaked the nozzle over night.  It simply will not work, and the can is at least two thirds full.  I did not have a receipt, but I printed off my bank statement.  The employee, who claimed to be the manager said she could not accept a bank statement because anyone could just make up one of those.  She was incredibly rude.
    - karmella g.
  • A
    West Music Company Inc
    All of the staff at West Music in Coralville are very helpful and accomodating! In the past, we have enrolled our daughter (now 5 years old) in Kindermusik. The instructors were both amazing with the young children! We are now enrolled in weekly individual piano and guitar lessons, which are convenient and well taught. Prior to starting the individual lessons, we needed to buy a 1/2 sized guitar. The staff in the guitar/drum area were very helpful and explained their string replacement policy and helped us learn how to tune the guitar. If you are new to any type of musical instruction, I would highly recommend West Music and their staff!
    - Christine R.
  • A
    Rumours Salon - Iowa City
    I used Ann Wasson and she is terrific.  I think very highly of her.  She works for them and I don’t use other people but use the same person.  I thought they were reasonable.  She is really very good and I have been going to her for a long time.  She has done a better job with my hair than anybody else.  They are very personable.  I like her as a person.  She has done so well that I would probably go to her even if I thought the service is going to sag but it is not.
    - Harriet E A.
  • A
    Audrey O'Hara Spa Studio
    Audrey gave me the best pedicure I have ever received. She took her time, massaged the feet, did a hot oil wrap and the polish job was fantastic. Her studio was very pleasant and relaxing. A perfect experience.
    - Susan C.
  • A
    Elevate Salon
    Everone's friendly, it's a modern clean environment,they offer several spa services. For those that have had a long day and want to unwind, they offer wine and beer and other non-alcoholic beverages.They use primarily Aveda products but they will use the best products needed for your hair.I absolutely love this place!
  • A
    Twin Image Salon Spa
    Twin Image Salon Spa are friendly, quality of their service is good, they make a point of take care of you when you walk into the door and offer you refreshements, they are very prompt and thorough and they are very good at calling a day prior to remind you of your appointments.
    - Jillaine W.
  • A
    ABLE Office Services
    I must say, that it is uneasy paying money to someone to perform a service that you cannot see or visit. However, Adrea Prater and ABLE Services, has made the job search a lot easier and more confident. I had a decent resume and they turned in to something exquisite. Andrea was in constant comunication and the edits, while minimal, were done quickly and the turn-around time was miniscule. I highly recommend their service. I hope to update you later with news that because of my resume, I was offered a better paying job with career progression.
    - Allen M.
  • A
    Michael Tschantz Salon
    I've gone to Charlie literally for almost 30 years. He's a fantastic stylist. I heard about him by asking someone that had a nice haircut where to go after we first moved here. I simply followed this stylist, Charlie, from one salon to another.
    He's expert. His skills as a hair stylist are stellar. He's incredible. He's so skilled at what he does. I guess, myself, I have always particularly liked him. He's just a very nice guy, very low key, quiet guy, very pleasant to talk to but if I want to just sit there and I don't feel like talking he's not sitting there yammering at me. He's just a really nice guy and he is so good at what he does. I've been traveling for about 8 months and I've gone to hair dresser after hair dresser where ever I've been and there's nobody who touches him just in his skill with what he does, he's so good.
    - diana h.
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Personal Services in Iowa City

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