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Furniture reviews in Iowa City

  • A
    THE LITTLE SHOP
    Extremely happy with this service. I called The Little Shop and scheduled a time for them to come to my home for an estimate. Leon (the owner) came out and gave his advice. I really appreciated the lack of judgment, he said he had repaired a lot of pet related damage over the years. I called again after that and scheduled a time for him to come back. Scheduling was easy, the woman who picked up the phone was helpful and we arranged a time only a few weeks after the estimate. Repairs were done in my home as it would be very difficult/expensive to move the piano back and forth. The work took a few hours and we had to have windows open for the lacquer fumes. I had to watch the piano and secure the cats for about 24 hours afterward before it could be touched again. Leon was very helpful throughout this process, friendly and professional. We chatted a bit while he was waiting for coats to dry and he told me he just purchased The Little Shop in 2016. (So some reviews here are about the previous owner.) Price seemed fair, he said there's a higher rate for house calls. Most importantly, the end result looks great, it's like you can't even tell anything bad happened. I'll be using The Little Shop again for some other projects! Hopefully the kitty will learn to stop chewing my stuff too.
    - Frances B.
  • A
    Westgard Woodworks
    I contacted Westgard Woodworks regarding a custom fireplace surround in my home. While I did not have a final design in mind, Kip Westgard helped guide me through some different ideas.  He was patient, professional and completely transparent about the cost of the project. Furthermore, Kip is incredibly trustworthy. My wife and I felt completely comfortable leaving him to work in our home installing our cabinetry while we were away at work.  And most importantly, the end product that Westgard Woodworks accomplished was exceptionally crafted, elegant, and one of a kind. If you want to create something in your home that makes a statement, go to Kip- you wont be disappointed!
    - John M.
  • A
    JERRY MUMFORD UPHOLSTERY
    Mumford Upholstery was very accommodating. We dropped off our chairs just prior to leaving for vacation and they were ready for pickup when we got back. They look great, and we couldn't be more pleased. Their workmanship is excellent. We would definitely use them again, and highly recommend them to others.
    - Virginia V.
  • A
    SMULEKOFFS FURNITURE
    Sales person was very helpful but never tried to persuade us in any way with our purchase.
    The delivery of the furniture we bought went very smooth and was delivered at the time it was stated it would be.
    We have used Smulekoffs in the past and would use them again in the future.
    - Jean G.
  • C
    THE LITTLE SHOP
    I contacted them by phone and by e-mail describing the work I wanted done. Months later I was finally able to get a response. We took several trips to the shop in order to look at fabric samples and return fabric samples. They came to the house to inspect the piece of furniture. Then everything stopped again. Months later and after numerous phone calls and e-mails, was finally able to get an estimate on the project. I gave up and used someone else.
    In the past they have recaned wooden chairs and have done a good job.
    - Michael P.
  • A
    BrandSource
    My side-by-side refrigerator stopped cooling.  Even though I didn't buy this one from Slager's (all my other appliances have come from them -- and I will always buy from them in the future!), they were willing to come check it out.  The repairman was thorough and was able to get everything back in working order for a whole lot less than a new one!!  No question that I prefer to deal with Slager's for appliances -- buying and repairing -- always!
    - Peg D.
  • F
    BrandSource
    I've never ever had a positive experience with them. Before they would even send out a serviceman to look at it, they wanted a deposit over the phone for the service call. I could understand it because they have been having problems with dishwashers because they changed soap formulations. The person I dealt with on the phone to make the appointment was fine but I didn't like the person who came out to do the work. They were rude and they acted very condescending. He told me there was nothing wrong with the dishwasher and that it looked like the water softener system was down. I asked if he could recommend somebody for that and he did. I also had one little problem with the dishwasher that I told him not to repair because it was going to cost about $200 and he said that I should live with it. Every time I deal with them I am upset afterwards because I don't like the way they do business. I spent $85 and it was strictly a diagnostic fee. I hate dealing with them. I cringe every time I have something that should be taken care of by them. I wish I could find somebody else because I hate them. He did call and follow up on something. I won’t use them again if I don’t have to. It was indeed my water softener that was the problem and I had to deal with somebody else for that work.
    - Victoria L.
  • A
    West Music Company Inc
    from 2005 - 2011:

    Piano Tuning and Repair
    - have used both Jeremy and Matt. Both do an excellent job on my Steinway grand. Piano is old and well traveled, and needed work. They provided clear estimate, and break down of work in order of importance (felting, leveling hammers....)

    Band instrument repair and maintenance - clarinet, flute, trumpet: clear estimates, timely work. They know their stuff.

    Music Instruction - guitar, clarinet, tuba, trumpet and flute. Teachers are independent contractors and have varied in quality from superbly wonderful to ordinary. Definitely a good place to look for instruction. If you have specific needs, I recommend talking with their music lesson coordinator to try to find a good match (and you can switch teachers if you need to).
    - Terry O.
  • A
    Top Notch Furniture Refinishing & Repiar
    Left a message for Tim by phone. He promptly called back. Made appointment to come over and give me an estimate. Was prompt. Gave me a quite reasonable estimate. Swooped the chairs up. A week later, they were back and solid as new. So, I asked him if he could fix the 4 kitchen chairs, and he took them with him. He also referred me to persons who work with upholstery. I appreciated the contacts. Great guy, friendly and reliable. Keep him busy.
    - Elizabeth K.
  • A
    West Music Company Inc
    We've used West Music (both Matt and Jeremy) for the last 5 years. In addition to regular tuning, they performed wonderful maintenance work on our 40 year old Steinway. It needed a lot of attention when it arrived back in US (via hot slow boat from Asia). They've cleaned, adjusted & softened hammers etc. Highly recommend!
    - Terry O.
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Custom Furniture Makers in Iowa City

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