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Medical Specialist reviews in Indianola

  • A
    Fire Safety Technologies
    Had an exam and x-rays and doctor explained that the pain was mainly from wearing the wrong types of shoes and because I had a few breaks in one foot over the years. Once my feet became inflamed from being pushed up against shoe uppers constantly, it was not possible for them to get back to normal by wearing the same shoes. Doctor Gupta selected an orthotic in-sole and I purchased a pair of shoes that provided the correct support and size. My feet improved dramatically, and for the first time in ages, it wasn't a pain to walk.
    The doctor is easy-going and takes the time to explain problems. He is assisted by Michelle, an extremely knowledgeable assistant who is superb in explaining problems and fixes and in adjusting shoes to make them as comfortable as possible. I came away knowing that I could come back for further assistance if my shoes needed to be adjusted, and I took advantage of that service for an even better outcome. What a relief to get some relief for my aching feet!
    - ellen p.
  • D
    Mercy Clinics Indianola
    I've had it, going to look elsewhere.
    ~ The doctors are pretty good with routine diagnosis, but not long term health such as high blood pressure.  
    ~ Dealing with the front desk or billing - seldom a positive experience.  More focused on providing an excuse to not accommodate the customers needs rather than focus on finding and providing a solution.
    ~ Difficult to make a doctors appointment for working people - often times have to use the clinic instead.  
    ~ Calling the main number is a HUGE phone tree where you have to listen very carefully or it is easily missed.  
    ~ Redundant paperwork is required for each visit - items that have been on file for years.  Each form requires the same basic information and is typically required to 'refresh our records'.  My name, SSN, address, phone, DOB, has not changed.  Why does this information need to be placed on each of several forms, each visit?
    ~ After paying for the co-pay, there is almost always 1-2 follow on bills for the same visit.
    ~ I've called the front desk for an appointment, was told the requested doc was not available, then requested an alternate. I was asked what doctors name to make the appointment with.  I stated the one who has an open appointment today.  Was told they have no way of looking at schedules other than going through each doctor's schedule and they didn't have time to do this.  Their home brew appointment system will not let the front desk look at all doctors on staff for the day.
    - Bill H.
  • A
    Robert Moran DO
    We have been going to Dr. Rob for years, and he is a competent and helpful doctor with lots of knowledge about the basic illnesses and ailments you see a family doctor for. We have been so happy with him that we don't have a pediatrician and instead come to his office. He is really efficient, which can strike some as hurried, but he is in one of the busiest offices around and things have gotten better with the move to a new, larger facility up by the new YMCA. I can't let this review go without mentioning his nurse, who is just a pleasure to work with and absolutely fantastic with children. I have no reservations in recommending both of them for their services!
    - Kedron B.
  • C
    Ingersoll Family Physicians
    .
    - Bill H.
  • A
    Dr. Jerry Lehr, DO

    I would give him an "A". I will use again.

    - Jeffrey L.
  • A
    Jonathan Fialkov MD,FACS

    .
    - Jeffrey L.
  • B
    Iowa Heart Center
    It was the first time i had contact with him. He was recommended by my family physician. Their office is attached to the hospital.
    - William H.
  • A
    Werling, Dr. Ryan C.
    He is very personable and caring. I have used him for about 7 years. The staff are patient and friendly.
    - William H.
  • B
    Mercy Clinics Indianola
    We've been using them for 8 years. They know what they are doing and they are knowledgeable.
    - Kedron B.
  • A
    Jose Borromeo MD
    Absolutely great.
    - Robert P.
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Medical Specialists in Indianola

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