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Hvac Repair reviews in Indianola

  • A
    Bendon Plumbing Heating & AC
    Everything went exactly as discussed and written into the bid/contract. The technicians were fast and thorough and left the work areas just as clean as they had found them when work started. Consider us totally satisfied and it's also important to us to support our local businesses when possible, it was a win-win for us on all accounts. We run our heating system on propane fuel at our acreage and qualified for a $750.00 rebate from Mid American who supplies our electricity.
    - Kenny H.
  • A
    Roberts Heating, Cooling & Plumbing
    Roberts Heating & Cooling, Carlisle, Iowa, replaced the HVAC system and repaired, replaced or newly installed plumbing throughout the property we are remodeling in Indianola, Iowa. Exemplary service and professionalism. I honestly don't think we've ever had such great service from such an entity before. Very timely in their scheduling from the start to the finish. Followed by timely email responses and/or phone calls. They stayed on schedule, understood our desire to put off as much as possible to save on our financing expenses. They worked according to our schedule. The whole event was just what we needed and we could not recommend them more highly!
    - Beth V.
  • A
    Service Legends Heating & Cooling
    They didn't tell me at the time that, you know in two years, such and such was going to have to be replaced for, it was quite a bit of money, in fact I did not replace it, so what I spent for the first two years o three years or whatever it was, and I wish I would have thought about it a little bit before I did it.
    - Sue S.
  • A
    Green's Appliance Heating & Cooling
    Our electric range had a non woking control panel, so we had no oven funcionality.  I called for a repair and the night before they arrived, the referigerator also decided to quit working.  They arrived on time and I asked the technicion if he could look at the referigerator as well while he was there.  We had everything up and running again that day.
    - Tim H.
  • A
    Service Legends Heating & Cooling
    I had a friend check out my system and we discovered that the coil had a bunch of ice forming around it. My friend said one likely reason was the system was low on Freon. I called Service Legends and set up an appointment for Saturday between 10-2. I received a call about 1:00 on Saturday that a rep would be arriving within 30 minutes. Josh showed up 31 minutes later and we got to work. He first showed me his pricing plan what it would cost for repairs depending on the level of work and parts necessary to get the system running. I had a coupon from Angie's list which saved me $45 right off the bat, because just to do a diagnostic on the system cost $99.00. I took Josh to the system and he got to work. About 45 minutes later, he came to me and explained what he found inside. He made a few recommendations and then mentioned that he thought the most likely cause was low Freon. For. There he went outside to inspect the outside unit and reported shortly after that the major problem was low Freon. He set to work refilling the Freon and replace a capacitor that was also deteriorating. I wasn't totally confident it needed to be replaced, but Josh had been a pretty straight shooter so far, so I agreed to change it out. All said and done, Josh spent about 2 hours there, got the system up,and running and the wife and son are happy. I would use Service Legends again. They were very professional and got the job done at a reasonable rate.
    - Jeffrey H.
  • A
    Service Legends Heating & Cooling
    Everything was done on time, in the time box stated, professional, and clean.  Prior A/C company just couldn't seem to do any of these things rights, and has bad marks on AL to prove it.  I'm very pleased with the new system and feel very comfortable with the service received now, and the service promised going forward.
    - Bill H.
  • A
    Roberts Heating, Cooling & Plumbing
    They were excellent. Our a/c was leaking coolant and it was excruciatingly hot. They would run over and charge our air conditioner to get us through until the new unit was installed.
    There were no surprises when it came to paying them and they always showed up when they were supposed to. I had to let the installers in while no one was here and I had absolutely no concerns about leaving them in the house.
    We did not have to go out and search for an electrician or some to install the well, they took care of everything. We shopped around and everyone else we called said we needed to find them on our own.
    - Traci / Michael W.
  • A
    Des Moines Heating & Cooling LLC
    I got home from work and our A/C was not working, I called and left a VM after hours, and received a phone call back that evening and scheduled someone to come out and look at.  The service man was there bright and early as planned, looked at the unit and decided the fan was bad, he did not have our specific fan with him so he went back to the shop to look into it.  I received a call from the shop that the part was in stock and was given a quote.  The service man returned that afternoon, installed the fan and the other item, I think it was called a capacitor, by then I'd left and my husband was home.  The invoice to my husband was exactly what I was quoted and when we got home from our errands the house was a very comfortable 72 degrees!  Will certainly continue to use Des Moines Heating & Cooling for our future Heating & A/C needs!
    - Nichole A.
  • D
    It took several phone calls but Joe (owner) was rather prompt, worked around my schedule, and was tenacious about working on the unit.  However, there was a lot of push to replace the furnace unit for $3 k.  This visit didn't make me feel comfortable with potential future visits.
    The Appointment(s)
    A part (nearly $300) was installed w/o any testing what so ever with an explanation this is the likely culprit and would save time in labor to change it out now.  Uh, ok, I guess - I don't work on furnaces for a living.  
    I looked over his shoulder during the entire operation.  Lots and lots of troubleshooting went on with no results.  There was a lot of talk and push to replace the 13 year old furnace with a new $3 k unit, that the old furnace could fail during the peak heating problem season.  It took nearly 5 hours of troubleshooting over a period of 2 days, and a lot of time on the phone with tech support.
    At the end, there is a small flange where the pilot light gas is distributed over the spark igniter.  The spark igniter worked flawlessly on cue each time.  The pilot light gas line could be lit with a match stick each time on cue.  It dawned on me to slightly bend the flange that held the two in position so that the gas stream was closer to the spark.  Joe opposed to bending the flange saying it would be out of factor spec  the flange was old and brittle, and could be unreliable.  His best advice was to spend the $3 k and buy a new system.
    With nothing to lose, and a $3 k gamble, I put pliers to the flange and bent it about 1/16" of an inch.  I asked Joe to fire it, and it worked.  Everything was put back together and the furnace fired perfectly each of the  7 times total it was test fired.  It was all buttoned up and a bill was presented for $535.25.  After the fact, I was miffed because a nearly $300 part was swapped out w/o any testing what so ever.   Sometimes education comes with a hefty price tag.  The system worked flawlessly all winter long.
    - Bill H.
  • F
    Got a ballpark price from Joe the owner - about $400 for parts and labor - about what I expected.  Joe (owner) continued to call me for several days asking to install the gas line, trying to close the deal.  Federal tax refund check arrived, gas appliances bought, ready for install.  Called Joe 10 days in advance and was told no problem, be there on the scheduled day first thing in the morning.  Called Joe the day before and was told no problem, will be on site first thing in the morning.  9am comes and no Joe.  Called him and he said that he was looking over his calendar.  Asked what I what I needed to have done and when did it need to be done.  I reminded him of our prior conversations, and he said that someone would be on site in that morning.  
    All before noon, the gas appliances arrived and were installed  - except for connection to the non-existent gas line.  So I waited at home for the gas install to happen.
    No call, no show until 2:00pm (ish) when Little Joe (not the owner) called.  He came over to the house and I showed him what needed to be done.  He said it was about a 3 hour job, didn't have the parts on the truck or at the shop, more configuration than he was led to believe, would have to install flex line instead which is more expensive.  He took some pics and left for the shop to see what could be done.  Again no call, now show for an hour.
    An hour later, Little Joe showed up and did the job in 2 hours. A leak developed with a gas line riser.  Joe tightened the heck out of the connection and said it was fine.  I was billed $641.83 which included a one hour round trip to the shop (1/4 mile up the hill from my house).
    After a couple days, gas could be smelled in the closed laundry room .  I closed the gas cut off the valve to ensure it wasn't the gas dryer and vented the room.  I waited a couple days, could still smell the gas, and called Quality.  Joe said someone will be there first thing in the morning.  3:30pm Little Joe shows up again.  He doesn't want to replace any parts, but instead takes everything apart and uses pipe tape which he explained was not supposed to be used on gas connections.  He tested the connection with an electronic leak detector and the leak was gone.  He was there an hour and noticed the new furnace and air conditioner system purchased from a competitor.  He made several snide comments as he stated he was the former training manager, and told me how they gouged customers.
    I was in the market for a new furnace and air conditioner system, and Quality was at the top of the list because of the close proximity to my home.  After the two incidents with Quality, I went with another company for the new system.  Quality P,H,A/C provided the solid evidence that I made the right decision to go with another vendor.

    - Bill H.
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HVAC Contractors in Indianola

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