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Garage & Driveway reviews in Indianola

  • C
    Overhead Door Company of Des Moines Inc
    Not so well.  The panels were installed correctly.  However, when the salesman came to give us an estimate, he never gave us a written estimate.  He gave us a per-panel price and when I asked, "Bottom line, what will it cost to fix the garage door?  He answered with the price of one panel. ($495 plus sales tax)

    When I received the bill, I called the salesman/installer who said the bill was correct and we misunderstood.  He said he would talk to his boss about some kind of adjustment and get back with us. However he didn't call back and we made several phone calls trying to clear this up.  Finally after the 3rd bill, I was finally able to talk to the owner who was extremely rude and threatened to take us to Court.  I told him we had never been able to speak with him directly and since I was speaking in a civil tone would he please do the same.  I asked him if it was their policy not to give written estimates and his reply was only if the customer asked for one.

    Immediately following the conversation with the owner, we did pay him the full amount.

    Since we had a bid to replace the entire door through another company for $800, we had no intentions of paying more to have this door repaired.  I didn't think of getting an estimate when I believed the total due would be a little over $500.  This misunderstanding would have never happened had we had a written estimate.  The purpose of this post is to recommend to anyone doing business with Overhead Door:   MAKE SURE YOU GET A WRITTEN ESTIMATE BEFORE HAVING THEM DO THE WORK.
    - Milllie M.
  • A
    Hicklin Door Services
    I am so glad I took advantage of the Angie's List deal for a Garage Door Tune Up.
    The tech showed up 10 minutes early and was very polite and provided me with options to make my garage door work better,  No high pressure just info on the options.
    I had him replace the all the rollers with new ones and WOW what a difference.
    If you have an older garage door I highly recommend you do yourself a favor and get this deal
    - Roger G.
  • F
    Paragon Concrete
    An 'a' rating? What a joke. It seems strange that a company with so many comments about unreturned emails and no contact can garner an A rating. I've been patiently waiting for a response to an email requesting an appointment for a quote for 4 days now. Should have known better than to waste my time.
    - Jane R.
  • A
    D & D Concrete
    There were some communication problems at first but once we worked through that the work was completed quickly and was done as expected. The crew was very courteous and very respectful of us and did a wonderful job. I would work with D & D Concrete again.
    - STEVE S.
  • A
    Hicklin Door Services
    Hicklin Garage Doors came to see if our current door could be repaired and were very upfront about the condition of the door and what they could do.  We chose to replace the door and Hicklin quickly gave us a quote (door and service) and were able to replace it within the week.  Great service, a bit pricey but worth it!
    - Laurel H.
  • A
    It went very well. Very professional, did outstanding work, customer first kind of operation. I was really impressed and would hire them again without a second thought. I had a lot of work done the summer of 2011/12 and was impressed with their work the most.
    - Richard K.
  • A
    Dave's crew came in on a very hot and humid day and worked until the job was completed. We were having water problems in our basement because of the 8" rain in a 24 hour period so we had the upper driveway by the house removed. Dave's crew then came in and repoured the concrete to direct the water away from the house. The water now flows away from the house like they planned.
    - Richard K.
  • A
    H & S Contracting
    They delivered as promised and the finished project is wonderful. They worried about us and took care of our concerns with their continuous care. Their work was meticulous and we now have an enclosed basement.. and they did this in the winter. The project includes cement floor, walls, bathroom, electric, they replaced 50 year old plumbing. There are a few more finishing projects to complete when winter ends. He even volunteered to use the dirt from under our house to add to a section of our yard that needs some repair. We think he is absolutely wonderful and is now someone we consider a friend. His demeanor and attitude is pleasant and joyous. We recommend him to anyone.
    - Barb C.
  • A
    Altoona Construction LLC
    Great! Very responsive and thorough. Highly recommend.
    - Eric G.
  • B
    Hicklin Door Services
    Well.Did a good job.
    - Tammy B.
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Garage And Driveway Services in Indianola

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