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Garage Door Repair And Installation reviews in Indianola

  • C
    Overhead Door Company of Des Moines Inc
    Not so well.  The panels were installed correctly.  However, when the salesman came to give us an estimate, he never gave us a written estimate.  He gave us a per-panel price and when I asked, "Bottom line, what will it cost to fix the garage door?  He answered with the price of one panel. ($495 plus sales tax)

    When I received the bill, I called the salesman/installer who said the bill was correct and we misunderstood.  He said he would talk to his boss about some kind of adjustment and get back with us. However he didn't call back and we made several phone calls trying to clear this up.  Finally after the 3rd bill, I was finally able to talk to the owner who was extremely rude and threatened to take us to Court.  I told him we had never been able to speak with him directly and since I was speaking in a civil tone would he please do the same.  I asked him if it was their policy not to give written estimates and his reply was only if the customer asked for one.

    Immediately following the conversation with the owner, we did pay him the full amount.

    Since we had a bid to replace the entire door through another company for $800, we had no intentions of paying more to have this door repaired.  I didn't think of getting an estimate when I believed the total due would be a little over $500.  This misunderstanding would have never happened had we had a written estimate.  The purpose of this post is to recommend to anyone doing business with Overhead Door:   MAKE SURE YOU GET A WRITTEN ESTIMATE BEFORE HAVING THEM DO THE WORK.
    - Milllie M.
  • A
    Hicklin Door Services
    I am so glad I took advantage of the Angie's List deal for a Garage Door Tune Up.
    The tech showed up 10 minutes early and was very polite and provided me with options to make my garage door work better,  No high pressure just info on the options.
    I had him replace the all the rollers with new ones and WOW what a difference.
    If you have an older garage door I highly recommend you do yourself a favor and get this deal
    - Roger G.
  • A
    Hicklin Door Services
    Hicklin Garage Doors came to see if our current door could be repaired and were very upfront about the condition of the door and what they could do.  We chose to replace the door and Hicklin quickly gave us a quote (door and service) and were able to replace it within the week.  Great service, a bit pricey but worth it!
    - Laurel H.
  • B
    Hicklin Door Services
    Well.Did a good job.
    - Tammy B.
  • A
    Hicklin Door Services
    The first time they fixed it, it quit working again a few days later. They were great to come right back and make adjustments at no charge. It works great now.
    - Lisa C.
  • A
    Hicklin Door Services
    Very well. The technician got to work right away and gave me some money savings tips. I've used Hicklin in the past they have always been very professional
    - Roger G.
  • A
    Overhead Door Company of Des Moines Inc
    They did a great job. We loved the work. They sent some guy out the very next day and he fixed it and put
    - Christine L.
  • A
    Five Star Garage Door
    my experience was a good one
    - Jake V.
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Garage Door Repairs in Indianola

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