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Health reviews in Independence

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  • Office staff at check in was friendly, but went downhill fast. She told us not to fill in the insurance information since we had our cards with us, and crossed out that portion of the form. The wait was short for the nurse to come get us.
    The nurse was rather rude, and didn't really listen to the medical history we were trying to give. My 11 year old daughter (the patient) asked if she rode a broom to work, and I think maybe she did. She performed a vision test, dilated pupils, etc. We got the feeling she thought we were wasting her time. On to the next waiting room while eyes dilated.
    We then moved to the doctors exam room, and he came right in with maybe a 30 second wait. He brought two other people with him, but did not introduce them. I have no idea why they were in the room. I found this rather bothersome. These two never said a word. It was just weird. The doctor basically said there was no medical reason for us to be there, even though we were referred to ophthalmology by our family physician after ruling out other problems with a CT scan. He quickly checked the eyes, said my daughter has migraines, go to a neurologist. We were again made to feel like we were wasting their time being there.
    At check out the lady was rude, and asked why we crossed out the insurance information, we told her the lady at check in did that, we were then told that she still needed dates of birth. Well, excuse me for not filling out a form we were specifically told not to fill out.
    The entire experience was just bad. I will not be going back to Cedar Valley Eye Care.
    - Josh K.
  • Dr Bayon performed the surgery. Dr. Milhem was the oncologist and Dr Carryn was the radiologist. Dad's face/surgery area looks great. All 3 doctors took into consideration what was in his best interest and were very staightforward with treatment details and expectations. All 3 doctors had amazing bedside manners and spoke in layman's terms so we could understand everything easily. We could not have asked for better treatment and results.
    - Sheryl V.
  • Doctor and staff were very ho-hum about the situation and didn't run any tests. Took mother to pulmonologist in Cedar Rapids, IA then and she was admitted to hospital immediately with pneumonia and congestive heart failure.
    - Sheryl V.
  • The appointment went great. Dr. Redfern talked with me about my treatment options and suggested some prescriptions that would be less expensive. I am very happy with Dr. Redfern and his staff.
    - Amy L.
  • He is what they call and alternative doctor.  I have been seeing him at the Buchanan County Hospital clinic for the last 2 months, and find him to be a very compassionate doctor.  A man of few words, but he listens well to my complaints.  His main office is in Waterloo, Iowa.
    - Eileen W.
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    - Kylie C.
  • unknown
    - Stephany H.
  • They are professional and knowledgeable.
    - Stephany H.
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Health Care And Dental Providers in Independence

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