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Roofing reviews in Hinton

Real People ~ Real Reviews ~ Real Results

  • They showed up in a timely manner and was very professional and knowledgeable. Wrote out the estimate. They showed up and they were payed after they were done with the roof. I had to call again to have them come and do the gutters. After a couple of months I received a check from the insurance company payable to them and me for way more than it should be. I called the adjuster and had him send me the information Premier used to bill them. They submitted for payment for things they didn't even do. It took several emails and phone calls to get it sorted out. Then 5 months later I get the final invoice from Premier for way more than what I thought should be owed. They are trying to have me pay for my house decking twice. It was already listed in the first estimate. I should't have to pay for their mistake.
    - Laura S.
  • Initial interview was fine, Contractor JERIMIAH was a great salesman, giving us the impression that we would be in comfortable hands! From that point on, it was a nightmare Roofing team finally arrived after several weather delays, and other "delays" to them being somewhere else. The roofing was done well. When the siding "sub"contractor arrived, his "team" consisted of 2 per diem hires, his 12 year old son(?), and his "partner. Before even starting the project, his per diems left saying they werent getting enough for this house as it is 2 story. Almost immediately, we became that this "sub" was not in anyway experienced with the composition siding we had chosen instead of the vinyl siding we originally had. FIRST, HE PUT UP THE SIDING, before wrapping the windows, so there is now are gapes with weather exposure to bare underlying wood. The window wraps were "completed" with lots of glue and caulk, to disguise the major problems. The contractor (Jeremiah) did respond properly, when we called with our worries. When he finally came to review the work, he had already paid the "sub". Once he looked at the work, he realized how bad it was. He assured us it would all be repaired properly. The windoe "repair" team did do a wonderful job, when they were here. The never arrived before 11am, and 3 times didn't show up at all. AT NO TIME DID THE CONTRACTOR (JERMIAH) CALL TO INFORM US OF THIS) His return calls to us have been primarily to say "he was cash poor". We had paid the downpayment, as arranged by JERMIAH, and balance of fees will be paid when done,,,whenever that may be. We have resorted to getting a Licensed HOME INSPECTOR to do an unbiased inspection. His report not only pointed out all of our concerns, but found many more. His initial statement was the "work was done by an amateur. " The inspection was after a couple or windows had been redone by a 2nd team, however 16 other windows were inspected and shown to be done completely wrong as we suspected, and would not meet "CODE", and would never pass a "home sale" inspection. This is a plea to all who consider hiring this group to do their homework, as we thought we had done. We reviewed the BBB ratings and found 3 glowing reports, but as it turns out, were relatives and friends.
    - FLOYD E.
  • They promised to come out on Saturday 7-9-16 and give us an estimate. We stuck around home all day and they never showed up . Have yet to return a call to this day and we moved on and have another roofer doing the job.
    - Dan A.
  • The entire process went very well.  I contacted the insurance company for my homeowners coverage following a storm that occured in August with very high winds.   The insurance adjuster came out to my home to assess the damages and I called Kuchel Roofing as I had heard that they did professional and timely work.  The owner of the company, Kevin Kuchel me with my insurance adjuster at my home to review what needed to be done.  My insurance company authorized that I move forward with the entire replacement of my roof/shingles.  I hired Kuchel Roofing to do the project.  Kevin Kuchel set up a time to meet with me to show me the differences between the various shingles and the colors/costs available and proi even provided me with other home locations that had certain colored shingles so that I could drive by the homes and see if one color appealed to me more than another.  I did this, as recommended and then let Kuchel Roofing know which color

    - Lori C.
  • They made appt. to look at it and never showed up or called.
    - Dan A.
  • Was to come give estimate a week ago. Never showed up.. Never called back.
    - Dan A.
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Roofing Contractors in Hinton

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