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Home Town Restyling

Founded 1986 • Angie's List since July 2008

B Rated | 89 Reviews

Description

Full service home improvement company; Employee labor; Certified Aging in place Specialist; Locally owned and operated since 1986; Financing available....

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Verified Reviews

A few reviews for this pro…

A

RATED

12/07/2017

This is an update to my original review for Home Town Restyling, posted on 12/01. Not only did Dave post a reply to my review in which I wrote about not receiving the Casey's gift card, he gave me a call. In that he apologized more than once for the card not being sent. He made it clear that HTR is dedicated to customer service and maintaining a strong reputation. Today, a couple days after we spo...

DESCRIPTION OF WORK
Replacement Windows

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

[Member Name Removed] - Thank you for your understanding, and I appreciate the updated your review! That was very kind of you! Thank you Dave
C

RATED

12/01/2017

The rep was prompt in arriving for the in-house appointment to give me a bid for services. The presentation was fine, to the point without pressure, focusing on their quality work (which was in line with some personal contacts I had made). After getting this and other bids and making the comparisons of price and windows supplies (researched manufacturers on line) I decided to use a different vendo...

DESCRIPTION OF WORK
I called Home Town to get a bid on replacement windows.

CATEGORY remodeling, replacement windows

SERVICE PROVIDER RESPONSE

[Member Name Removed] - I sincerely apologize for this. Apparently there was a lack of communication inside our office between my sales rep and admin. I will be giving you a call today regarding this, and we will be sending you a $50 gas card instead of $25. Thank you for making me aware of this. Dave Wilslef Marketing Director
B

RATED

05/22/2017

The work was meticulously done, but the "crew" was only one guy, and the job took a whole month.

DESCRIPTION OF WORK
I had siding and gutters put on the entire house.

CATEGORY gutter repair, siding

SERVICE PROVIDER RESPONSE

Thank u for the review [Member Name Removed]. It was a pleasure working with u!
C

RATED

02/21/2017

The quality of the physical products is very high. But let me be clear - I hired these guys because they appeared to be the least incompetent, not because they were the best. The first time they were scheduled to be at my house, they contacted me half an hour after I expected them to be there to tell me weather wouldn't allow installation. I had to harangue them to provide me with 24hr prior notic...

DESCRIPTION OF WORK
Replacement windows & back door

CATEGORY replacement windows, doors

SERVICE PROVIDER RESPONSE

Thank you for your review. We are very surprised and sorry to hear we were not able to complete your job to a 100% satisfactory level, but we are happy that you appreciate the high quality product. We apologize for any misunderstanding on our part. We do show record that my sales rep contacted you on February 13th asking if there was anything left to do on the job and you stated that "everything w...
A

RATED

12/26/2016

I had called around 7 different contractors to get estimates for the work. Home Town Restyling quickly returned my call and set up an appointment to come do the estimate. I was extremely impressed with their quote process. It was very detailed and they give you the quote before they leave unlike the other contractors who took anywhere from a few days to over a week. Also the amount of information ...

DESCRIPTION OF WORK
Replace 2 deteriorating exterior French patio doors with sliding glass doors.

CATEGORY doors

Services Offered

Windows, doors, siding (including installation of James Hardie products), sunrooms, kitchens, bathrooms, room additions.

Services Not Offered

N/A

General Information
Free Estimates
Yes
Payment Options
MasterCard, Discover, Check, Visa, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes