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Auto Service reviews in Grinnell

  • A
    J's Garage
    I lived in the Windsor Park neighborhood for eight years and used Juan  as my go-to mechanic for that entire time.  My wife and I only own and  drive Volvos.  We know the ins and outs of these cars well; I'm an  engineer by training and profession (I built race cars for fun in  college).  We know that a solid older Volvo can be a great, reliable  vehicle, but also that they can be very expensive to maintain if you have to rely on a dealership for repairs.
    That's where Juan has made all the difference to us.  Juan is not only highly knowledgeable and experienced, he's also the mechanic that the local Austin dealer just up the road uses to fix older Volvos, since their in-shop mechanics only train on the more recent makes and models.  We cut out the middle man and went straight to Juan with our repairs.
    Juan's service  sometimes wasn't inexpensive, but that was usually because Volvo parts  (whether new or rebuilt) are never cheap.  Juan always worked with us to explain clearly whether a repair required Volvo-certified parts or could be done with after market/rebuilt parts or could be fixed with a simple work-around that might save hundreds of dollars.
    Over the  past two years, my wife and I have moved first to Indiana and now to  Iowa.  I've taken our cars to two different Volvo dealers for maintenance during that time.  On two separate occasions at two separate dealerships, when the service manager was recommending thousands of dollars of work in parts  and labor, I called Juan to get a second opinion.  Most recently (and the reason I'm now writing this review), Juan's advice saved me literally over five thousand dollars in repairs with a simple work-around.  The dealer here in Des Moines insisted that disabling the AWD on my 2003 XC70 would affect the ABS system and was urging me to make a $6000 repair (replace the clutch box on the rear differential).  I was able to get the instructions for disabling the AWD myself from Juan with one quick phone call.
    I would give Juan straight A's, but to be honest - he's a small shop and doesn't have the niceties of larger shops or dealerships.  You don't get a fancy reception room with Juan and his hours can be irregular from time to time.  What you get is honest advice, a solid repair, and a fair price.
    - Patrick H.
  • A
    GRINNELL FIRESTONE DEALER INC
    I've been going here for a while now for my oil changes and have been satisfied with the quality of work and service that they provide with the regular maintenance service. I took my car in for its scheduled oil change earlier this year and the staff were prompt in calling me with some issues that they found during the regular inspection. They clearly explained the issues (tires are at end of life, battery is almost dead, and a few broken pieces that needed fixing thanks to the daily trek over railroad tracks) and had price estimates ready. Price estimates were fair, and they were able to fix most of the problems that same day. They had to order the tires which came in the next day, so they let me take the car back for the night and drop it off the next day to install the new tires. The car is driving much better now with the new tires!
    - Becky Y.
  • A
    TOYOTA OF DES MOINES
    unknown
    - Elizabeth D.
  • A
    GRINNELL FIRESTONE DEALER INC
    unknown
    - Bruce O.
  • A
    Safelite AutoGlass
    unknown
    - David S.
  • A
    WES FINCH AUTO PLAZA
    They are very nice. If you need a way home they will give you ride - also pick you up when its done.
    - Mark A.
  • B
    Dewey Dodge Chrysler Jeep Ram
    The location is very convenient.
    - Tre W.
  • A
    WES FINCH AUTO PLAZA
    The experience over all was excellent.
    - Walter G.
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Auto Services in Grinnell

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