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Recent Well & Water Pump Repair Reviews in Grimes

  • A
    Pro Plumbing Company
    Lee was very responsive to my questions about the job and quote beforehand. I could tell he had the experience I was looking for. I also like using local businesses. His work was clean and he was respectful to the area he was working in and cleaned up his work area when done. I also liked his payment options being on line. I would definitely use Lee again and be happy to refer him to anyone looking for a plumber hvac repairman.
    - Rick B.
  • D
    Green's Appliance Heating & Cooling
    They only did 2 of the 3 things and charged me 160 instead of what they said it would cost which was 89.
    - Joe L.
  • A
    DDS PLUMBING
    The owner's son performed the installation for us and was extremely knowledgeable, helpful, and friendly. He even brought a few other issues (not plumbing related- so not trying to get more $) to our attention that he noticed in our basement. Would use again with hesitation!
    - Jill B.
  • A
    DDS PLUMBING
    The owner came out and advised us what we needed to do to patch our sump pit, and that it was something we could do easily do ourselves with a can of expanding spray foam. We really appreciated his honesty. We will definitely give this company a call the next time we need any plumbing services.
    - Jessalyn S.
  • A
    DDS PLUMBING
    Originally contacted in early May.  Don was prompt and accommodating in terms of scheduling the estimate.  I needed to do some research on the sump pit lid (we first thought I wouldn't need to replace it).  Once I accepted the estimate, work was scheduled for mid May.  This wasn't necessarily an emergency and most plumbers were handling calls due to all the rain. When Scott showed up for the service call he was concerned that the sump pit lid may not allow enough clearance for the backup to fit.  After some discussion, we agreed that a bigger lid would be needed.  I told him I would get it from the radon company and when it came in we would reschedule. Once I had the lid, we rescheduled and both Don and Scott showed up for the install.  Old primary replaced, water supply line installed, and backup water pump installed.  Went to test the system and the back up did not work.  After checking everything, we concluded that it was likely a defective backup.  Don apologized, but this was not his fault.  The part was defective. This install was on a Friday.  The following Monday, Emily from the office called and I was rescheduled for a new install on Wednesday.  On Wednesday, Scott arrived with a new pump in hand, cut out the original pump, inserted new pump and it worked like a charm.  Less than a half hour on site.
    - Thomas G.
  • A
    DDS PLUMBING
    When I initially called they did not think there would be an opportunity to fit me in but would need to shoot for the next day. The owner contacted his son and asked if he had time to swap out a sump. He said he did and then the son contacted me. He came out as he didn't really want me to be without a functioning sump. He came in and said no problem to replace after testing the old one. GOOD THING. We had a lot of rain last night and shortly after I awoke heard the sump kick off. It has run several times since then. I'm very happy at the thoughtfulness and courteous attitude who I've met and talked with. I am very likely to use their services in the future.
    - John S.
  • A
    DDS PLUMBING
    The sump pump installed when the house was built nine years ago was making a funny noise Monday morning after a night in which the city got 2.5 inches of rain, and for years I'd wanted to get a backup sump pump installed, so it seemed time to call a plumber.  I called Cook Plumbing and left a message, but they never returned my call, so I checked the reviews on Angie's List for a good plumber.  DDS Plumbing seemed to come highly recommended, so I called them to schedule a time to check the sump pump and install a backup.  I was originally scheduled for Tuesday between 1-2 p.m.  I waited until 2:30, but had to get back to work, so we rescheduled and the company offered 10% off the job due to the scheduling glitch.  I really think the scheduling glitch was unusual for them.  Plumber arrived today a little early, which was great!  He checked my sump pump, which, of course, was no longer making the funny noise and in fact seemed to be working fine.  There was a lot of pea gravel in the pit, so the plumber thought perhaps the funny noise that I heard Monday may have been caused by a loose piece of gravel.  He determined that my sump pump was working fine, then ran out to pick up the Zoeller backup sump pump system, and returned to install it.  Between the trip to pick up the system and the installation time, it took all morning, but he only charged me for two hours of service time.  The 10% off was very helpful, because I had really underestimated the cost of putting in a good sump pump backup system.  He was helpful and professional and cleaned out the pea gravel that had collected in the bottom of the sump pump pit.  I will definitely call DDS Plumbing the next time I need a plumber.
    - Kathleen H.
  • A
    DDS PLUMBING
    Came home to find wet carpet in our basement.   Did not have a plumber so began the process of reaching out to family, friends and finally Angie's list.  Read the reviews regarding DDS Plumbing on Angie's list and of all the plumbers listed they had the most positive reviews.  .  Called them at 6:45 am and they were at our door within a hour of our call.  Assessed that the sump pump needed to be replaced.  It was 22 years old.  Provided  advise on what we needed to do with the water on the carpet and what to expect about the new sump pump.  The price was very reasonable.  You know when things go wrong in your home they never seem to be at convenient times.  So to find a professional that was extremely responsive and help us with the issue so quickly AND not over charge for the assistance is amazing.  Plus give us a 10% discount is wonderful. Have already decided that we will definitely hire DDS Plumbing again to help us upgrade fixtures.  We would highly recommend them and appreciate how well they took care of us.  Totally eliminated our worry and concern.
    - Janeen P.
  • A
    Holt Plumbing & Heating Inc
    So refreshing to do business with a professional, courteous company from start to finish!  The dispatchers answering the phone were very friendly and patient with my many questions.  When Zack showed up for my consultation, he immediately presented himself as professional and courteous, taking the time to answer all my questions and giving me an honest, no B.S. estimate.  Nick performed the work and was also very professional and friendly!  He explained his work in detail, took the time to answer any and all questions I had... even the ones not directly related to the job sump pump backup install.  Not only was he friendly, but he was efficient... completing the job in about an hour less than what I was told to expect.  I'd definitely recommend Holt Plumbing & Heating and will keep Nick's business card handy for future plumbing/heating concerns!  Holt's reputation on Angie's list is well deserved. 
    - Jason T.
  • A
    Holt Plumbing & Heating Inc
    I am very pleased with the service provided by Holt's Serviceman/Plumber Don Mc'Caulley. He arrived on time, was friendly, polite and courteous. He was very knowledgeable on the issue of sump pumps and answered all my questions in plain english with no technical terms.He offered me with 3 options and the pros and cons of each, along with the final price for each. He did NOT aggressively try to sell the higher priced options to me, in fact he suggested the opposite and told me that a water-backup solution would be cheaper and more effective than a battery backup or a generator. Based on his detailed and honest information I had no problem choosing the option that was right for me. I have scheduled him to install the water backup solution for $700 in my basement on 08/27. Thanx Don! Satish
    - Satish I.
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Well Pump Repair Services in Grimes

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