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Roto-Rooter Des Moines

Founded 1935 • Angie's List since August 2011

B Rated | 15 Reviews

Description

After hours call 515-707-3100....

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A
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Verified Reviews

A few reviews for this pro…

B

RATED

04/21/2017

Scheduled the same day at estimated 10:30 AM. Actually showed up at 2:30. Other than that happy with service and price. Never got an explanation of cause.

DESCRIPTION OF WORK
Unclogging a kitchen sink

CATEGORY plumbing

C

RATED

04/03/2017

Only charged $113 first trip. When they returned ran camera down same line, seemed clear. Found cast iron line in home was corroded to point it would not drain and was so fragile could not be cleaned. Charged $210 for second trip. Did not get estimate for replacing cast iron until after I had already had it replaced by another company. Their estimate was 50% higher than other company.

DESCRIPTION OF WORK
Was experiencing drain issues. Had line to septic cleaned, but a month later it was still not flowing.

CATEGORY plumbing,sewer cleaning,drain cleaning

F

RATED

07/30/2015

Backflow device does not function correctly.  I have had sewer backup into my basement two times since the installation.  Rotor Rooter insists the device was installed correctly and failed due to debris preventing the flapper from sealing completely. Once maybe,but twice? You be the judge. 

DESCRIPTION OF WORK
Complete replacement of sewer line both inside and outside house including installation of backflow device in September 2014.

CATEGORY plumbing,sewer cleaning

SERVICE PROVIDER RESPONSE

In response to the claim of the backwater valve not working, they are not a 100% back up preventer device. As explained to this customer, when the city main backs up into your home, the backwater valve door must seal to stop water coming inside. But if the water has materials of any kind, those materials can potentially get between the valve door and the seal. Roto-Rooter replaced the device at no...
A

RATED

03/23/2015

He was punctual. He showed up and he did it. It was not a big deal. He cleaned up after himself. My interaction with them was good. The work was perfect.

DESCRIPTION OF WORK
We used Roto-Rooter. They did drain cleaning.

CATEGORY plumbing,drain cleaning

D

RATED

07/21/2014

everything was fine except the kitchen spray hose unit. He acted as if he didn't want to make a return trip to the hardware store to completely give me a properly working new spray unit, so the bottom part was left loose..Later, my son did it for me by replacing the entire water faucet set which included the spray unit. He just didn't come across as a professional.

DESCRIPTION OF WORK
replaced kitchen sink spray hose, but not the whole unit cleaned out basement shower drain put handle on outside faucet, installed a new bathroom toilet

CATEGORY plumbing

Services Offered

Residential and commercial repair, replacement, installation of plumbing & drain cleaning.Sewer line replacements.Televise sewer lines,backflow testing,Septic tank pumping.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, Discover, Check
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes