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Recent Locksmith Reviews in Grimes

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    Shaunlock
    Shaun did a very good job, took his time to get some finicky locks correct & even opened a locked antique secretary for us. The price was reasonable for the amount of work done.
    - Patricia M.
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    Midwest Lock Solutions
    I thought that the deadbolt lock would need to be replaced but he was actually able to repair it and it works great now. He also did a good job getting the two doors to latch correctly again, and he did it all for a very low cost. Highly recommended!
    - Steve T.
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    Mike's Lock & Key
    The job went well from start to finish.  Someone arrived to do the job with an hour of initial contact, which was quick for a Saturday afternoon.  Upon arrival, he asked me what I wanted done and followed me to each lock.  He made sure he understood exactly what I wanted before he started.  Upon completion, he had me test every key in every lock to make sure they worked, as well as checking that the old keys did not work.  He gave me some basic lock/deadbolt maintenance tips, which was appreciated.  The whole job took about an hour and a half, which was a little longer than he told me, but that didn't bother me.  A second person showed up halfway through the job - he helped out the first guy, but it was never explained why he was there.  All in all, it was a job well done for a price that was reasonable.  I would recommend them. 
    - evan b.
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    Strauss Security Solutions
    It was wonderful. They worked with me on what time to come to the house. They did 4 locks in under 1 hour. The techinician was informative and tried to help me find ways to save money. When he did his checklist of items to discuss, he wasn't pushy, he just wanted me to think about my safety. He had some good insight on how someone could break into my home.
    - Laura B.
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    Security Locksmiths
    Excellent, fast, professional service. Went in for one key for one vehicle, was so impressed with the service and price that I bought a spare for a 2nd vehicle. I will definitely use them for my key and lock needs in the future.
    - Bill H.
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    Ames Lock & Security
    I've used Ames Lock & Security twice.  They're great.  Before both jobs they discussed my options with me and had all the prices for the different options upfront, and were able to come out the next day.  When they were at the house they were courteous and paid attention to all the details, and the work was exactly what we'd discussed.  I appreciated their straightforward approach on both visits.
    - David S.
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    Des Moines Lock Service Inc
    We didn't know exactly what time of day we would need their service because we were closing on our new home. Des Moines Locksmith was very flexible and told us to just give them a call when we were ready. They showed up promptly and were very professional. Will absolutely be using them again. It was a pleasure.
    - Cindra S.
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    Strauss Security Solutions
    I just had my first experience with this company after having found them on Angieslist about a half hour ago. I'm a manager for a local business that had a single employee left working a late shift, and when the employee tried to lock up for the day, the front door wouldn't lock. Needless to say, we couldn't leave the business unlocked all night, so I found Strauss on Angieslist. I chose them because of their 24-hour emergency service. I called and the phone was immediately answered by Eric. Eric was out on-site within 20 minutes and had the door fixed in 10 more. 30 minutes from first contact to repaired lock. You can't beat that! The fee was very reasonable given the fast and accurate service. I'd definitely use Strauss again. I gave them A's across the board, but if I absolutely HAD to pick something bad about the experience, it seemed that Eric wasn't too thrilled to receive a call at 8:30PM. Nevertheless, Eric was very professional and had our problem fixed amazingly fast. All expectations were exceeded!
    - Michael H.
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    Shaunlock
    Shaun came within 20 minutes of my all, as promised during the call, was friendly and attentive from the get-go, and after some questions were answered went to work on the front door lock, as that was the door I had come out of.  He said it was quite the challenging lock after a few minutes and wanted to check if any other door might be an easier entrance.  As it turned out, the back one was; he was unable to undo the deadbolt and get me in in less than five minutes. Given Shaun's remarkable punctuality and professionalism, his rates are extremely reasonable.  He was personable and didn't ask anything that he didn't need to know about in order to do his job, while still remarking on how at least I chose a nice-weather day to get locked out (it was 70-ish degrees in mid-September).  He also trusts his customers; I did not have my ID on me and said that I had left it inside, which I'm sure could have come across as a dishonest attempt to enter someone else's home, but he worked with me anyway. No damage or mess was left behind, no unpleasant surprises, just reliable service.  I'd recommend Shaun to anyone.
    - Dan H.
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    Midwest Lock Solutions
    I called the office at 9 AM and was placed on the service list immediately. The person who answered the call was courteous and told me someone would call on the way over to our house to do the job. The repairmen (2) called at 11:20 AM and arrived within 15 minutes. The part of the job they could complete was done in another 15 minutes, and the lead repairman said he would order the part needed to complete the rest of the work and would return early next week. In the interim he said he would not complete the billing today as it would require charging me for another service call when he returned--something I would not have expected but was very pleased to hear. I am VERY IMPRESSED with the level of service, the worked performed and the timeliness of the response, and will call Midwest Lock and Security FIRST for any future locksmith services we need!
    - Mary K.
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Locksmiths in Grimes

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