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Recent Home Child Care Reviews in Ely

  • F
    Do not send your child to Jackies Daycare Land!! We chose Jackie after receiving several positive recommendations and we were impressed with her credentials.  She is a complete CON ARTIST! We decided to start our 14 month old daughter part time to allow her to get adjusted to Jackie and the other kids.  I should have known better than to drop her off the second day because our daughter was upset all that afternoon and evening (she's always been very mellow) after spending the morning with her.  The second day we dropped off our daughter as planned.  We were the first parents to arrive at 7 am so we had time to chat with Jackie.  She only spoke off our daughter's transition to the daycare and nothing else.  We went back at noon and were a little early but thank goodness we were! All the other kids, EXCEPT OUR daughter was there!! WHERE WAS SHE? Jackie had taken all the other kids on a field trip and decided to drop off our child with another in home daycare provider WITHOUT our knowledge or permission!!! We were shocked, we didn't know this other woman, where is lived? There was no mention of her in Jackies hand book of this lady either! We believe she didn't tell us because she suspected our daughter would be back before we arrived to pick her up.  Her assistant was supposedly supposed to pick her up and using some other baby car seat which (my child is entirely too big for).  Jackie acted as though this was completely normal and we ended up picking up our daughter from this stranger's house! We went back that evening after all the kids had gone home as to not cause a scene.  I calmly told her this would not work for us.  She said "no questions asked."I asked her why she didn't call us and let us know she was taking our child elsewhere and all she could mumble was something about sending an email to all the parents and not having our daughter's car seat.  (BUT SHE DIDN'T SAY ANYTHING WHEN WE DROPPED HER OFF!) Before I could ask further, her aggressive boyfriend asked, "your leaving right?" and we said "yes" and he said, "GET THE H*** OUT THEN!" We had never seen this guy and had I previously, I would have never wanted our child around him, he seemed like a COMPLETE LOSER!! My husband tried to say "THIS IS OUR CHILD!!" and he just kept getting more aggressive and that we were being disrespectful! REALLY?? Needless to say she didn't want to give us our deposit back after she broke her own contract and the law for that matter.  But once the Department of Human Services was called then she called us back agreeing to give us our deposit back.  At that point, she claimed that she had told us that DHS allows her to drop off kids at this ladies houses in cases of emergencies.  1. It was not an emergency it was a field trip! 2. Had we known about this field trip etc. we would have still be taking our child there because we would have either participated or kept her at home! (THANK GOD we aren't).  After it all happened we ended up looking her criminal record only to find out she had been charged with driving with a suspended license, identity theft and fraud!! I wish we had looked at this before but she came so highly recommended!.  She is a liar and only cares about the paycheck and not the kids! She's cheaper than most places for a reason!!
    - Clara A.
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In Home Daycares in Ely

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