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Insulation reviews in Dubuque

  • F
    Green Building Solutions

    My current handyman had taken up the floor in my laundry room down to the joists, because the room was an addition that had never been insulated properly under the flooring. I had the cavity under the floors spray foamed and my handyman was to then replace the floors afterward. He was unable to complete the flooring after insulation was done due to a death in the family. I contacted Rob Beau of Green Building Solutions after finding him on Craigslist and Angie's List and explained the situation that I needed someone to replace the floor in the next couple days because I had other work that had to be done in the basement which required walking across this particular floor.   I explained what had been done and what needed done and Rob indicated he could move some things around to do this job for me.

    I began having doubts as to Mr. Beau's knowledge when he stated he would be using a particular glue to hold down my vinyl floating floor and using this glue on the perimeter only, even though Menards and other contractors said this type of flooring had to either have no glue at all and "float" or have a special adhesive over the entire surface, not just perimeter. Mr. Beau mentioned several times he did things a different way - a way that would void the warranty of the floor and cause problems in the flooring down the road. When I finally voiced my concerns over this issue and stated I was having second thoughts, he stated "I'll do it whatever way you want it" even though he never used this type of adhesive before, and also made me feel guilty because, in his words "I pushed back another job to work you in and set aside the whole day for you". So, I decided to go through with using him even though I had concerns. 

    We met last evening for him to look over the job. I again had my doubts as to his competency after talking with him because he again wanted me to get the glue for doing the perimeter only and assured me everything would work out fine.  He then rattled off a list of materials I needed to obtain for the job, which I found to be strange. I have never had a contractor tell me I had to go get all my own supplies for a job, but this one did. I understand picking out my flooring, but I had to wander all over Menards for other materials as well.

    So...he said he would be down  around 9:30, after he picked up the flooring from Menards. 

    At 10:30 he called to say he was running late. Claimed he was in another city and was on his way to Menards to get the floor and would be here in a little while.  My agitation is growing.

    By 12:30, Mr. Beau still had not shown up and I was extremely agitated with him at this point. I contacted Menards to let them know if he showed up for the flooring not to release it to him, but he had just picked it up. While still waiting for Mr. Beau to show up, I contacted a carpenter who was willing to come to finish the job and it was then I decided to wash my hands of Mr. Beau and his company.  When he showed up at 1:00 finally, I handed him a check for $20 for his time in picking up the flooring and told him I was done. I told him I thought him to be very unprofessional to be 3.5 hours late and for someone who had set aside the "whole day" for me, he had wasted half of it already. I had no desire to work with him further.  He took my check and walked away snickering and mumbling to his other worker

    - Penni M.
  • A
    Noonan Insulation
    I cannot rave enough about this company. They did an absolutely fantastic and thorough job in insulating 3 separate areas of my home. They are a family owned and operated business and were extremely professional as well as personable to do deal with. Their rates are the best I found in this area for spay foam insulation, and they were right on time to do the job and did it efficiently. The owner, Joyce Noonan, was a pleasure to do business with and was quick to submit an invoice along with the completed paperwork for me to obtain rebates through Black Hills for the work done.  I would not hesitate to use them again if ever need be!
    - Penni M.
  • F
    Northern Winds Insulation & Coatings

    Called Northern Winds Insulation in mid April, and a few days later Greg Hughes called back. We set up an appt for him to come to my home to see what I needed done.  I needed cellulose blown into the walls of my 2 story home, as well as blown in the attic, and spray foam insulation on my basement walls, rim joists and partial crawl space - in other words, a substantial insulating job from top to bottom.

    Greg appeared knowledgeable and friendly at the time, and interested in doing the job for me. He said he would be back "early next week" to pull off siding to get a better idea of how to proceed, and to gather final numbers for a bid. That was over 2 weeks ago. I have called him 3 times and left voice messages, and also left an email through their website asking when they are coming out, but still no response. My last message asked them to let me know even if they were too busy or didn't want to do the job so I could move forward with someone else.

    It ticks me off as I am on a time crunch for needing some numbers in front of me for proceeding with a loan to do some substantial work to my home. I have wasted over 2 weeks waiting on him when I could have been out looking for another insulation contractor.  I understand this is getting to be the busy time of year for work, but if you tell someone you will be back, then come back. If you tell someone you will get numbers to them for a loan you know they are taking out, then get back to that person with numbers. But to avoid phone calls? Come on - horrible business ethic and rotten customer service is all that is.  After two weeks, I have moved on to different contractors and wouldn't use Northern Winds even if they did ever get around to calling me back.

    - Penni M.
  • D

    I had my small house sided and the windows wrapped with coil stock in August of 2013. At the time of installation, I questioned their use of the pink foam board rather than Tyvek as a weather and insulation barrier. I was told this was the proper way to go because of the surface they were covering - they needed a smooth surface to work with, so I get it. . However, just recently, after a very bitter winter, I contacted an insulation professional about the possible need for more insulation in my home. He pulled off some siding and informed me that the pink foam board used by Master's was installed incorrectly.  They did not tape and seal along any of the cracks and joints of the foam board, which now basically allows air to pass through the seams and into the minimally insulated walls. The company itself did not abide by the code that is set out by the siding manufacturer, which calls for taping seams if the foam board is used under siding. I feel they purposely skipped a crucial step in an effort to cut corners and costs.

    I may as well forget contacting Master's to do the job right, as I don't feel like dealing with Dan Baker, their salesman. After work was completed last fall, I contacted him questioning why the coil stock on the windows and doors had not been caulked. He was quite short and gruff with me, making me feel as if I was asking for something extra, when it is a necessary part of the installation process. I called him out on it asking why he would treat a customer who just dumped $6,400 into their business this way.  The crew eventually came back and caulked the larger windows many weeks later, but still did not caulk the coil stock around the doors, or around the smaller windows. I called back again and Dan was extremely rude to me again and told me they would "get out to take a look at it".  To this date, no one has come back to look, or if they did, still have not finished caulking.

    Also, I would like to add there are numerous spots where they cut corners by cobbling pieces of J trim and corner trim together in a rather unpleasing way. They used smaller, leftover pieces from the larger windows to do my small windows, rather than using a full piece cut the length of the window. This was also done on the corner trim pieces as well. So now, for example, I have windows that have full 2.5' sections and then a small 6"' piece as well, rather than a full 3' trim piece. These pieces now stick out like sore thumbs and are very unsightly.

    At first glance, the house looks great in comparison to what it did before. But upon closer inspection, there are so many cobbled pieces, sloppy caulk on windows and siding, and again, improper sealing of the foam board underneath.

     I will never do business with Master's Siding again.

    - Penni M.
  • A
    Steamatic of Dubuque
    They are lifesavers. I had water damage at one of my daycares and they worked with us for months. They are great people to work with. They go above and beyond for any service that they provide. Their work is of the highest standard. We had gotten in to an issue with the insurance company and they assessed what needed to be done and then the insurance company approved the work. Walls had to be taken down as the drywall was ruined and the insulation had to be replaced. They had to do mold remediation, this was in 2002, and it was for a very large job. They were at the daycare within an hour of calling for the flood issue and this was at night on a Sunday.
    - Holly K.
  • D
    I had blown-in insulation done last September 2012. They were supposed to take off the siding and blow it into the walls,
    blow more into the attic, and put the right R-factor in the rafters in the basement. I was at work when it was done, so am questionable what all they did outside of the basement. I don't think they went into the attic because there was no sign that they went up there. 
    For the rafters, they only did the tiny little where there wasn't any insulation and it was in the contract to replace all of it with the right R-factor. I have called them and complain and like always the only one I get to talk to is Dan Baker and like in the past he tells me, "in two weeks they will get there" and then it's a no show. 
    The worse part is they were supposed to get this done in 2011. Apparently there is a Steve that owns the business and I have called him, but he forwards the calls to Dan.
    Too bad I didn't know about people's complaints before I signed on.
    Also, they were supposed to send the paperwork into Blackhills for my rebate, which they never did. Dan swore he did, but Blackhills never got it. I tend to believe Blackhills.
    - Cynthia W.
  • C
    McCutcheon Construction
    I wouldn't use them again, or recommend them to anybody.
    - Penni M.
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Insulation Contractors in Dubuque

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  • LOWE'S

    Galesburg, Illinois