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Tire Buying And Repair reviews in Dubuque

  • B
    Firestone Complete Auto Care - Dubuque
    I took my husbands 02 dodge ram in to firestone to have and alignment and new tires and rims mounted, every one was respectful and professional. I left it there and waited for my call to come pick it up. I didn't get a call by 6:30 and the close at 7pm so I decided to go there and see if it was ready. they told me it would be ready soon, although the alignment was being difficult because my husband had just done front end work. Even though they closed at seven they remained working until 7:15 so that I didn't have to leave it over night. I was very satisfied. Also had my 2yo son with and they had nice toys to play with which was great.
    - Sara J.
  • B
    Tires Plus - Dubuque
    Staff was courteous, showed me the old tire, explained and showed me the damage, and suggested proper new tire. They removed donut tire, mounted new tire and., balanced tires. Offered tv and coffe during my wait-didn't wait too long.
    - diane g.
  • A
    Auto Dynamics Inc
    I was quoted a price for a new battery and the oil was changed. Gary always gives us the option to have him perform the work or do it ourselves. We chose to replace the battery ourselves. We were in and out within the hour.
    - Jayme I.
  • A
    Dave's Downtown Conoco
    I noticed while driving the ride seemed a bit off. When I got home, i noticed I had a flat tire. My tires were relatively new, so I was upset about needing to get another tire already. It was 4:30 p.m. and I quickly called Dave's to see if they could see me. They said to come on down, even though they closed at 5 p.m. I headed down there. Dave, the owner, was super friendly, got me and in and was able to patch up the tire. He also made sure the rest looked okay. I haven't had a problem with the tire since. Even though I was there was closing, he never grumbled or was rude about it. Will go back again.
    - Colleen H.
  • A
    Tires Plus - Dubuque
    One of our vehicles needed new tires. The tires were bald and it was winter and we needed better performance tires. We decided to try out Tires Plus. We made an appointment for the next day, which was great. It took a little longer than expected to for the tires to be done, but over all everything went well. They did of course mention there were several other issues with the vehicle, none which we noticed. None of the issues seemed to be too much of a concern, so we paid for the tires and left. We have been back for an oil change since, and none of the issues they found the first time were mentioned, but there were a couple new ones. I'm a bit hesitant, because I feel like they were and quot;lookingand quot; for more work from us.
    Overall though, we have had good experiences and the tires were a good purchase. Better priced than other places we looked and include free rotation for the life of the tire.
    - Colleen H.
  • B
    Big 10 Lube
    The tires were great and they are always very polite. It was winter and I was by myself with my 5 month old in a stroller. They held the door for me when I was coming and going, which was very helpful. I like that they do an overall check of the car and they let me know the alignment was off. WE chose to put that off since we already waited for tires and weren't prepared to have an alignment done. We chose to have the alignment fixed elsewhere and I wished we would have got it done here!
    - Courtney T.
  • A
    Tire Town
    Over all this was an OK experience. The price I paid was about 70$ less than approximately the same tires at Firestone. Tires were installed quickly and without incident, and in about 1/2 hour.  
    Minor annoyances:
    The guy at the counter could not manage more than one thing at a time. I dropped by to get an estimate and though there were no other customers, he could not step out of the store  to the car parked directly in front of the doors to have a look at the tires on the car. When I decided to purchase and called to schedule an appointment, he was just too busy to schedule the appointment at that time. Normally I wouldn't question this, but after I went to the appointment I made - I was the only customer in the store - someone called and started asking questions but he could not possibly talk to them - he was just way too busy - they'd have to call back...
    Also, I presented coupons I found after my initial quote, He printed another quote, this one taking into account my coupons. This quote (unlike the first one) showed the "original" price of the tires. The coupons brought the price down to the same price I had on the original quote. I questioned this, but  he was unable to explain it very well. I gave up. 

    - Jim L.
  • A
    Tires Plus - Dubuque
    The service people were very friendly and polite. I had a lot of questions about what I was getting and what was on my bill and they took the time to answer all of them patiently. When buying a tire you also get free tire rotations, so I went back for a rotation. Again, the service was very good, the people were friendly and even held the door for me, and the work was completed promptly. I had no problems scheduling an appointment that same day. The price for their brand name tires is expensive, but with the free rotations included it makes up for it.
    - Erin U.
  • A
    Hanson Automotive Inc
    I have a daughter going to college in Iowa City and she had a check engine light come on.  She went to Hanson's and they reset it at no charge.  I feel confident in sending her there with any other car problems.  They are not the type to try and find problems so they can charge you for things.  They are very honest!
    - Tom T.
  • A
    We have been using this shop for about 2 years through a friends referral. We've had everything from oil change's to a new transmission done through them with our 9 year old truck.
    Twice now we have been nervous about a noise or its performance but nothing was found to be wrong. The best part about that is they didn't charge us saying, "no cost, you can pay us when we fix something".
    That's just great customer service if I've ever heard it!
    - Christina W.
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Tire Shops in Dubuque

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