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There are 7 highly-rated local septic tank services.

Recent Septic Tank Cleaning Reviews in Des Moines

  • A
    Everything went very well. The technician was extremely knowledgable and spent a lot of time teaching me the do’s and don’ts regarding the proper care of the system. He was very patient and easy to talk to. I’m very glad I chose this company.
    - Rich T.
  • A
    Weather Control Heating & Cooling
    John Gray provided excellent and timely service. Showed up on time, friendly, answered my questions.
    - John L.
  • A
    Luellen Brothers Inc
    The cost was very reasonable. They are knowledgeable, friendly, prompt and they know what they are doing.
    - Judy B.
  • A
    Todd J White Plumbing Inc
    Had an existing septic system where the lateral/sand pit was bad but the tank was good.   Todd installed peat moss tank versus a sand pit.  Couldn't use a regular lateral line tile due to clay soil.  Punctual.  Friendly.  Explained all options clearly.
    - John L.
  • A
    Why did I pick them on a Friday afternoon when I'd never called them? They specifically listed septic lines in their ad. I called; described the problem, and the receptionist said she'd have a guy call me back this AFTERNOON. I really didn't expect that prompt service. The guy, Dustin, called me within 1/2 an hour and asked for our address as his GPS was giving him incorrect information. I told him, and he was on his way. He then called me again and wasn't sure where we were - he was right in front of our house! Anyway, I described the problem and showed him where the water was spilling out in the basement. He had me flush the toilet, and then agreed that we definitely had a clogged septic line. He had it fixed within about 20 minutes. We asked him what we could do in the future. The problem: toilet paper that wouldn't break down. He asked what type we use, and I told him Charmin. He said that it's the worst kind for septic tanks, as it won't break down and then causes a back-up, like what we had. He told us to use Scot's 2-Ply. It will break down! He was prompt, professional, and knew his stuff. We'll call them again for any septic issues!!
    - Jane B.
  • A
    Torgerson Excavating
    These guys had a great price and very personable while on the job. There work was perfect and almost too nice to cover up. If anyone needs septic work I highly recommend Craig and Todd. There is a big difference between installers.
    - Rich M.
  • A
    They are really good to deal with. The person that built our house didn't do well with what he did. He didn't close the pipe going from the house out to the septic tank so that the water and everything would drain faster. We have to dig up our driveway about every 18 months to fix this pipe. So, we decided that it would be cheaper to have somebody come out here to roto-rooter the septic tank. Bob's Sewerooter Service is a wonderful company run by a father and his two sons. The septic tank is right now. We call them and they are out here within an hour. It once happened on an Easter Sunday and the father said that his son wasn't busy on that day. They don't even charge you anything extra for coming out on weekends and holidays. I just love them. The price for the last service was $75. It seems like the price goes up by $5 or $10 every 18 months. It's still worth it. We tried running the snake ourselves and doing it ourselves, but it turned out to be more.
    - Sue C.
  • B
    After cleaning the drain the technicians then showed me the location of the problem area and made recommendations as to the best way to repair the underlying problem and marked locations of sewer lines to aid contractor who will do the repair. Technicians were very professional, helpful (clearly answered all my questions and insuring I understood their explanations), and knowledgeable of their job. The only problem encountered was poor response and communications to schedule the job. When contacted on a Friday the staff person receiving the call said she couldn't schedule the equipment at that time and would call me back on Monday to set an appointment. She did not call on Monday or Tuesday. I then called on Wednesday and the service was scheduled for the next day. My suggestion is call backs be scheduled and recorded much like other appointments and the client be contacted even if response is not fully to the clients likening. Failure to return my call gave an impression of indifference on the part of the office staff.
    - Robert W.
  • F
    First, they did not show up on the date scheduled so had to reschedule. There was no call from the company. Once they came back, they did install the new system, however, they destroyed a brand new 6" chainlink fence with the equipment eventhough it was many feet away from the plaice they had to dig up.  They said absolutly nothing until we came to see the work. When we called, first we got ignored by the boss of the techitians that did the job. We had to call yet again and talk to the owner who dismissed the whole thing.  In addition, they did not level the area back but left hills on the yard.They finally agreed to come back and put the dirt back to cover the wholes and level the hills where the dirt had been pilled while digging.  They spread the dirt but not even on the area that they dug up but rather covered our gravel driveway!  We could not beleave it. To make matters worst, we got a $500+ bill for them coming back to spread the dirt and still no resolution about the fence. At that poit we were so frustrated that I didn't them fixing the fance. Finally with the owner we told them we would take care of the fence and not have to pay the $500+ bill. He agreed. I would never use this company again. It was a nightmare.  A year and some later, we still have deep holes in our yard from where they dug and huge tranches. Will not recomend them to my worst enemy.
    - Victoria E.
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Septic Tank Services in Des Moines

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