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Find Top-Rated Des Moines In Home Daycares

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Home Child Care reviews in Des Moines

  • F
    Audra's In home daycare
    Please don't go to this lady, Audra for childcare service.
    I was being treated very poorly by Audra. She terminated my contract with the reason that I don't trust her service and that is because I brought up these teeth marks i found on my son's body 2 days in a row. As a mom, I have the right to ask any daycare provider if I see any bruises, teeth marks .... I didn't even make a big deal out of it because I know how kids are. Audra even told me herself that she will pay more attention on my son to see where he got those teeth marks from. But the next day, she terminated our contract. She ended up keeping my deposit and the remaining balance of that week. I paid her 5 days but she only kept my son for 2 days. She avoided my texts asking for the money back and was very unprofessional. I already send a letter of complain to the state and I am writing this review so all parents can read and be very cautious when they bring their child here. Make sure you have everything in writing. The contract stated that deposits are non refundable but I was told verbally that deposit will apply to the last week of care if I give her 4 weeks notice, which didn't happen in my case because she terminate us. Contract also stated that as a provider, she is allow to terminate anytime without any notice.
    I lost $260 over this and I didn't even do anything wrong. Audra has never been up front and be honest with me from the beginning.
    Money comes and goes but I will always remember her bad services and I want everyone to know.
    - Nhi D.
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In Home Daycares in Des Moines

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