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Home Builder reviews in Des Moines

  • B
    Konstruct Pros LLC
    The owner mike was very attentive to my initial concerns and walked me through the unknowns and process of what to expect and followed throughout with attentiveness and was very meticulous with the details and making sure things were done to perfection
    - Joseph G.
  • A
    Premier Construction Services
    It?s a good group. I?m familiar with them outside of work that I have done with them and I know the owner of the company, he?s a great guy and they do good work. They are a little bit pricey, but the quality is worth it. There was no charge for the quote.
    - Bruce L.
  • A
    Premier Construction Services
    The addition went well and we were in after about 7 weeks - it would have been sooner but there were some weather issues (of course).  The remodeling section went OK, but there were a few hiccups.  Adam and his crew were great and friendly, but some of the subcontractors he uses were not giving us the time and attention that we felt we deserved with a project this size.  There were a few times where we had Adam call them back in so they could get it right.  The drywallers left CRAZY messes (mostly from our popcorn ceilings being scraped but seriously, we are trying to live there), and the electricians would come, leave, come back a couple of days or week later, leave again - just never getting the thing done. One part involving the video lines was drug on for over a month while work went on around it.
    When it came to the interior finish, which is Premier's crew, they were awesome.  We love the look of the remodel and our new kitchen is amazing.  The workers, Mike, Jessie, Curt, and Tim did great and they finished everything in a timely manner.  My kids felt totally fine around them and they would take time to chat with my family and pet the dogs. 
    We did have some miscommunications at the end with some punch list items but those were resolved eventually.  However, during the whole process, Adam was always available via email, text, or phone.
    Even with the subcontractor issues I described, I would not hesitate to use Premier again and I have referred a couple of coworkers and friends to them.  This was a very large project and now that we are all done and have been living in it for a few months, we LOVE it.  We get many compliments from friends and family.  Honestly, we wish we would have done this years ago...  :)
    I have given Adam permission to use us as a reference and please feel free to ask him for it and call if we can help give you more information.
    - Robert N.
  • A
    Creative Viewpoints LLC
    They showed up on time and had the project completed within a week. They did a great job, used excellent craftsmanship and did things correctly. The owner seems knowledgable in many areas of home improvement, and we will use them again in the future! No surprises, he was right on the bid price.
    - Teresa W.
  • A
    DARYL ROCKEY CONSTRUCTION
    Daryl Rockey came to do several projects for me. He was very reliable, flexible, always comes in under budget, and always makes sure his customers are happy. He allows me to use my own supplies as desired, but will supply materials if I need him to.
    - David J.
  • A
    Tigges Construction
    Mike is always on time with the jobs, even if I have a fast schedule.  He is courteous and highly ethical.  I never have any concerns about him in my space when I'm not present and I've worked on my own projects along side with him and he is very pleasant.  The subcontractors he uses are good and the prices are always fair.  I feel lucky to have been referred to him as he is very responsive to my business needs and my husband and I are excited to have him do our home remodel projects as we know he will do a great job and be easy to work with.  I have referred him to other local business owners who have had similarly good experiences with their build out/remodel projects.
    - Cassie S.
  • F
    ELSBERRY INSULATION INC
    Hired to install windows and assist in remodeling two bathrooms by tearing out bathtubs and inserting new ones. After agreeing to have him do the work he requested money up front so he could order the windows. I gave him the money and he said the windows would be in within two weeks. Then, after MUCH delay, and many excuses for why he couldn't come as scheduled, the day he finally showed up to start work on the remodeling of bathrooms he disappeared and left his workers stranded here. His workers said he had a "family emergency" and they would be back the next day to finish the work. They never came back, never called, Matt Elsberry never answered his phone. I hired a lawyer to attempted to get my money back or my windows, but after being released from Jail, Matt Elsberry was no where to be found. I am now out the money and am stuck with rotting windows. DO NOT HIRE HIM! I am not alone in his recent scams!!
    - Kristen M.
  • F
    BetterHalf Construction & Landscaping, LLC
    We hired Rachael O?Hanlon/BetterHalf Construction with high
    hopes. We asked for a complete remodeled bathroom (extremely small bathroom)
    and we were having 1.5 closets removed to extend the bathroom slightly. She was
    enthusiastic and agreed that she could do all that we were requested within our
    budget and within our time frame. Original contract stated that she would be
    fully gutting the bathroom (including all walls and ceiling), adding new
    drywall, new sub floor, reinforce the flooring (there had been water damage
    from a previous home owner), new bathtub, sink, and toilet. We were also
    knocking out a small hall closet and half of anther room?s closet to extend the
    bathroom a couple feet. The bathroom is incredibly tiny so this was a pretty
    basic project. The contract didn?t reflect her verbal agreements on time and
    cost but we figured things were still reasonable so we went with it. We
    originally agreed 2 weeks, we would pay the labor costs to Rachael, and we
    would buy all the materials (this was so we didn?t have to come up with as much
    cash up front for materials). The job ended up taking 3.5 weeks and we finally
    gave up with an incomplete bathroom. We ended up having to pay separate for a
    plumber which was not noted to us prior to starting the project. Some of the
    many problems we had: (1) They did not put up plastic or put down sheets when
    they were painting, sanding, ripping out walls. Our whole house was covered in
    dust, our floors had paint and plaster all over them, there was paint dripped
    on one of our tvs, there was stain on our basement floor and on our front porch.
    She scratched up our wood floors and blamed our animals. There was paint and
    plaster on walls and doorways throughout the whole house (hallways, kitchen,
    basement stairs, ect.). To make matters worse Rachael wrote on our basement
    stares and then was chewing on sunflower seeds the whole time and leaving the
    shells all over the house including a mass of them in our bathtub without
    cleaning it up. We had to ask them to clean up and even then our house was
    still left a mess. We have spent many hours trying to clean things up. I ended
    up putting some sheets up but it was really too late and they were pulled down
    as they worked. (2) Rachael did not rip out all the walls as agreed upon. She
    struggled with the lath and plaster removal (she was notified it was lath and
    plaster underneath before starting). She took many shortcuts and this left us
    with a half new/half old bathroom.  (3) There
    was leveling cement in the floor and we originally agreed to take it out, once
    Rachael got to that point she said she was not taking it out because it was too
    hard to do. This unfortunately caused problems with the leveling of the floor
    and they ended up having to take it. In taking it out they dropped it into the
    basement breaking a light and breaking some of the plumbing the plumber had
    already installed. They did end up fixing the light they broke but the plumber
    had to come fix the plumbing. She did a poor job reinforcing the floor and we
    had to have her fix it. Even then she put two random posts in our basement and
    drilled into our cement floor so we cannot move them. (4) Tiling was poorly
    done and inconsistent. Rachael bragged about how good she was at tiling the
    whole project and unfortunately we are very disappointed in her work. The tiles
    are not level (some sticking out about .25 inches) or and definitely not evenly
    spaced. We had them redo some of the tiles but there are so many more problems.
    There are gaps of grout .5 inch wide in spots. When standing in the shower it
    looks like some of the ones at the top are falling in. The grout looks like it
    was too dry when put in and is cracking. The caulking that was done is smeared
    about .5 inch wide. Broken tiles were put into place instead of cutting new
    ones, we had plenty left over. She put in miss-cut tiles in several places. There
    are areas that are not grouted or caulked that we have to go back and do. (5) The
    drywall they did put up was done poorly. She made the comment that ?nobody is
    good at dry walling?. The sanding was done poorly and there are several areas
    we will have to re do. As mentioned above, there were walls and the ceiling
    that were not redone as originally agreed upon. The walls they did do appear to
    be curved so we have had to put in filler between the walls and the base board because
    there were gaps. (6) The paint job done was poor. The walls were two toned
    because they did not do two layers all the way around. For example all around
    the edges, ceiling, and above the shower there are sections that no second coat
    was put so it is lighter. It looks like a dirty or wet brush was used in
    places. Also as mentioned above, paint was splattered everywhere. I have had to
    scrape paint off our new tub, sink. and toilet, off floors throughout the
    house, and we will have to repaint several walls because paint was on them. They
    left the walls in the hallway and the second room where the closets were
    removed unpainted so that is something we will have to do on our own. (7) The trim
    they put in in the hall and second room was poorly done and didn?t match was
    what was already there. Instead of replacing a whole piece they did patch work
    which looks awful (there was plenty of trim that they could have replaced a
    whole piece). Like mentioned above there were gaps between the trim and the
    walls. (8) We had ordered a dumpster for all of the old materials and the
    garbage. We notified Rachael that the company was coming to take the dumpster
    and everything had to be in it. A lot of materials were left on our front porch
    and in our back yard. Rachael told my husband that I wanted them???? Why would
    I want old used construction materials? We told her that she needed to haul the
    materials away and instead she put them in our garage and in our garbage can
    which the city does not allow. (9) Poor communication. Racheal often told me
    different things than my husband. She would not respond to my husband?s calls
    and he had to become firm with her at times. She failed to tell us when there
    were problems or they broke something (happened several times). She had poor
    communication with the plumber. The plumber needed certain things done before
    he could finish his work and she kept putting things off saying that the plumber
    needed to do his stuff first. My husband had to finally step in and sort it all
    out. She gave us a different quote than what the plumber actually wanted and
    then said she would pay the difference which she did not after talking to the plumber.
    He sucked up the difference. She struggled with some aspects of the project and
    did not tell us. Throughout the process she complained about other customers,
    swore, spoke inappropriately, etc. (10) Rachael was sick for several of the
    days and did not show up, we were still charged full price for her helper to
    show up and do minimal tasks. She moved slow, did not put in 8 hour days, and
    took a lot of time not actually doing work (there were some days I was home
    that I monitored her work and found it to be minimal).  I can understand being sick but don?t charge
    me for that time. (11) After 3.5 weeks Rachael called and said she was
    finished. I got home to a bathroom with no ceiling vent, caulking and grouting unfinished,
    house a mess, no door on the bathroom(!!!!), no switch plate covers, unpainted
    and poorly painted walls, poor tiling job, etc. My husband called her and
    complained. She did say she would come back (not for free) but we were not
    going to pay her any more money and needed our house back. She did take some
    money off the final bill (she required a partial payment every week so we were
    already out a lot of money) but it is not enough money to pay someone to come
    and fix all the problems and mistakes. Over all the job costs us 33% more than
    the original estimate (just in labor costs and after the reduction) and the
    bathroom was incomplete and poorly done. One minor thing I did notice that I
    didn?t feel comfortable with is that she altered one of the checks I wrote so
    that the money went into her personal account and not the business account. It
    didn?t make me feel good about her when I saw it. There are so many more little
    issues but those are the big ones. I have pictures if anyone is interested.
    Unfortunately this project turned out to be incredibly disappointing for us. We
    are having a baby soon and the money that we will have to use to fix all the
    problems should be going to fixing a nursery up. I feel Rachael took advantage
    of us and am disappointed in the job that was done. 
    - Carrie B.
  • D
    JACK DE LEON CONSTRUCTION INC
    First project:  While talking it seemed like he was trying to add a lot to the project.  Did not hire him for that project.







    Second project:  He was suppose to provide an estimate and never did and never contacted me again.
    - DUSTIN B.
  • A
    Premier Builders
    Premier built a two and a half car garage for us this spring. they did a wonderful job and I would highly recommend them to anyone. The work was done very quickly and in a clean manner. Adam always returned phone calls and stayed in contact with us to let us know when people were coming to do work and in general the process. Super pleased and would use them again in minute!!!!!!! Amazingly quick.
    - amy l.
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Home Builders in Des Moines

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