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Flooring reviews in Des Moines

  • A
    Affordable Roofing and Exteriors INC
    Affordable Roofing and Exteriors did a marvelous job! They picked up the materials required to do the job and performed replacing the worn-out siding with the new. I was amazed with the quality and workmanship. The crew was very polite and left the premises absolutely clean afterwards. I cannot do them justice with this review because I am beyond words about the work they did and the great price they charged me. My 1911 home looks new. Extremely happy homeowner - M. Peters
    - Millicent P.
  • A
    The Flooring Guys
    We sold our home and downsized back to our prior home which was rented out for the last 8 years. We had to coordinate the closing on our home, having the renters move out, and the moving company moving our large items to the new home while the flooring could get done before moving our belongings into the home. We had last minute change of timing and the Flooring Guys changed their schedule to accommodate us. Also, Sean at the Flooring Guys went out of his way to meet with us before store hours to educate us on the different carpets and wood floors and explained to us how it was done so a lot of detail which was why we choose the Flooring Guys. We would use them again and recommend to anyone.
    - Todd D.
  • A
    Daughenbaugh Construction & Restoration
    We had a dishwasher leak in our kitchen and Dave was referred to us by a family friend. What we thought was going to be an easy fix Dave uncovered the fact that this had been happening for sometime. Also stated he had just done one exactly like this. Our house was built in the 60's so there was a little un levelness in our kitchen. So because we could only see a little spot in the basement. Did not mean that the water had traveled all the way across our whole kitchen and was stuck in between multiple layers of flooring growing mold that we could not see. YUCK.
    Dave advised us to contact our insurance company and there adjuster and that he would like to personally meet him here at our home.
    Dave's recommendation was that the entire kitchen flooring ,plywood, and all of our cabinetry would have to be removed to open up the areas that had the mold to be able to remove it.
    At first we were scared thinking Isn't there another way. An easier way of which there was not.
    Dave met with our adjuster and to our surprise the adjuster agreed with Dave. Dave uses the same software as our insurance company does to write a claim so he even wrote the whole claim for the adjuster.
    My next worry was that ahh great I have a $1,200 deductible that I am going to have to pay. Dave payed the deductible and we were ecstatic.
    From the time of demolition start to the last day Dave was amazing. He went to Lowes with us at night to pick out all of our cabinetry,counter tops,floors,trim,paint, everything. We really appreciated that as our house was older and we knew Dave was more educated in the new modern touch's we wanted to bring into our new kitchen.
    We went from old Oak cabinets to a beautiful dark mahogany that just has a wow factor. New double deep stainless steal sink that we just love with a touch controlled faucet.
    We put linoleum back down as it was what we had and between us all we agreed that a new tile/ stone look would accentuate our new cabinets perfectly and it does.
    There was an ordering issue with our flooring that pushed us back a week that we were not extremely excited about because we were still living in our home and it's just stressful having everything being re-done is just a lot .Either a technical error/ salesmen error Dave says what can I do to make you guy's happy i'm extremely sorry about the delay? Before we could say hey stuff happens no biggie he say's how's about I put new carpet in your living room this week while we are waiting on the linoleum out my my pocket? We both said no Dave you don't have to do that of which he refused and stated the carpet was old and he wanted from the front door to the kitchen brand new before he was gone and sure enough it was.

    Dave is grateful guy that cares . He has a great bunch of men that work for him that also care.
    . When you ask about his job site foreman you'll be in for a laugh because it is him.
    - Rick B.
  • A
    Daughenbaugh Construction & Restoration
    David met with my husband and I to see what our plans were for our basement. He was very patient as both my husband and I had our own ideas still. He gave us options and a rough estimate with in 3 days of our first meeting.  As David and his crew started to reconstruction of our basement some of our needs changed. After the living area was constructed we decided to add a wet bar, which turned out beautiful. The spare bedrooms and extra bathroom turned out amazing. We added a Jacuzzi tub ( that was something I really wanted) and the tile work was detailed and flawless, as was the rest of the laminate flooring they laid. From start to finish we had an excellent experience with David and his crew.  I would highly recommend them for any size project. What we thought we wanted some what changed along the way and he was very patient and accommodating. I definitely feel that the price was fair and we couldn't be happier with our new remodel. Thank you Daughenbaugh Construction.
    - Kisten G.
  • A
    Pat Edwards Remodeling
    The only somewhat negative thing to say about Pat is that he can be hard to get a hold of before your project gets started. Once he's on the job he's there reliably and is better about answering messages while the project is on-going. So don't be put off if it seems like he's ignoring you initially. He's probably just busy and it's definitely worth the inconvenience to get him to do your project.
    Pat and his son did most of the work other than the major plumbing and electric work and the installation of shower glass. They were very professional, as were the people they brought in. Remodeling a master bath is pretty disruptive, and they did a good job of cleaning up every day and minimizing the impact.
    The project took about 2 weeks, not counting the time we spent waiting for shower glass to be made and installed. This has to happen last after everything else is complete so that the measurements are spot on.
    We couldn't be happier with the results. Some of the work exposed areas of textured drywall in the ceiling that had to be patched. The patch looked pretty bad until Pat brought in a guy who could only be called a drywall artist. He re-textured the disrupted areas and the result is incredible.
    On top of all this, Pat's pricing is extremely reasonable. We had estimates from other contractors for 50% more than what we paid him. He also let us do some of the work ourselves to save money, something other contractors balked at - as though this were their home and not ours.
    Last but not least, Pat and his son Taylor are delightful to work with. They are very personable and easy-going. They are welcome back in our home anytime.
    - Douglas H.
  • A
    ABSTRACT HARDWOOD FLOOR RESTORATIONS
    Jim was referred to me by a realtor.   Did not remember floor ever looking so beautiful, even when new.  Trusted him to have complete access to house while we were out of country. Highly recommend.
    - Cyndi W.
  • A
    Bertini Tile, LLC
    Really nice job on installing a bathroom on the 2nd floor of a 1930s house.  Because the bathroom is over the 1st floor living area, Bertini made  sure every part of the floor was sealed against leaks.   They build a concrete pan and bath seat for the shower, and it looks good.  Heating is from in-floor radiant electric, and Bertini installed the heating mats.
    The tiling itself was a mix of 18x18 floor tiles from ReStore, octagon tiles from Home Depot for the shower floor, and subway tile for the shower walls and shower ceiling provided by Bertini.  I think if I had it to do over again, I'd have Bertini source everything.
    The care and craftsmanship were first rate.  The subway tile was laid in a running bond pattern, and grout lines are even.  They managed to work around the inevitable corners and odd shapes with care and style.  They added a few design elements--a black line and inset shelves, and those look great.  The crew--and we had the same tiler throughout the job, was a craftsman who knew his stuff. 
    I'd absolutely work with Bertini again.
    - Jay N.
  • A
    The Flooring Guys
    Excellent from first call and visit, to the arrival of the installation crew who moved furniture as well as removed the carpet, padding, etc and installed and cleaned up beautifully in less than 2 days. They were respectful, responsive, and worked together well. All refuse was removed from the sight, and except for the beautiful new floor, you never would have known workers had been to my house. I plan to have them back to do my upstairs next.
    - Kathleen L.
  • D
    Remodelworks! & Mr Fix It
    Well, for starters, the interior of the home looked beautiful.  We fell in love with the work he did in kitchen and the layout of the home was great.  Larry did a great job choosing cabinets, flooring and fixtures.  He also was pretty easy to work with during negotiation and was very friendly when we met him in person.  However, we've been in the home about a month and have found so many examples of shoddy workmanship, it's tough to even know where to begin.
    The master bathroom had several plumbing issues.  The sink's hot and cold water was reversed (no big deal) but the beautiful frameless glass shower had no hot water.  After some investigation, we determined that he ran two cold water lines to the shower!  Okay, small mistake we were able to correct on our own.  Additionally, the vanity light was wired through the GFC outlet - I don't believe there's anything inherently wrong with this but it is definitely not standard practice.
    In the guest bath, the new plumbing stack was brought through the basement by notching a significant chunk (more than 70%) of a floor joist without reinforcing or sister-ing it.
    When we began unpacking our dishes we noticed that some of the cabinet shelves were drooping.  We realized that half of the cabinets were installed improperly with the metal pegs above the shelves and the plastic braces below (instead of the other way around).  Okay, another small mistake we were able to correct on our own.  All of the stainless steel appliances appear to be used - the dishwasher had no utensil holder that we had to buy after the fact.  The refrigerator's water hookup valve (ice-maker and filtered water)  is cracked and we are still attempting to buy a replacement.
    We decided to install a ceiling fan in the living room which has a 13-foot valuted ceiling.  Conveniently, there was already a switch on the living room wall near the entry that appeared to do nothing.  Perfect, we can just wire the new fan to that.  Once we got up in the attic to snake the wiring through we noticed that the wiring from that switch was left exposed but was buried in insulation.  IT WAS A HOT LINE! That is a severe fire hazard and makes us question any electrical work done in the house.  Larry claims he's a certified electrician so we assume someone else performed the work and he didn't verify it.  Either way, that's completely unacceptable.
    We negotiated to have all the large casement windows (12 total) replaced since they were single pane and many did not open.  Larry split his cost with us 50/50 which we felt was a good deal.  However, the sealing and caulking job was extremely subpar.  None of the windows were sealed properly and we had to cut out the caulking he did and recaulk every window ourselves (both interior and exterior).
    Larry did significant work in the backyard including removing several tiered wooden retaining walls, bringing in dirt, grading the new dirt and installing a new cement retaining wall to provide a more level, usable backyard.  He also poured a large cement patio off the 3 seasons room.  Due to the significant rainfall, large swathes of the dirt compacted or washed away leaving the backyard severely lopsided and many places where the dirt washed away from the bottom of the patio leaving it exposed.  Our contract also stated that Larry was supposed to sod the entire backyard but he was unable to due to the alternating heat and heavy rainfall we had this summer.  He offered us $500 compensation which we agreed to so we don't hold him accountable for the lack sod.  However, he attempted to seed the lawn which failed miserably and is now mostly water grass and creeping charlie.  We are having to work with a landscaping company to kill the entire back lawn, bring in a significant amount of dirt, re-grade it and re-seed it.
    Some of these things should have been caught by our home inspector (we didn't list those that were caught as he remedied everything we brought up) but many couldn't have been identified.  However, the fact that so many things were done subpar or completely wrong is frightening, especially the electrical work.

    UPDATE: In response to Larry's comments:

    We did not contact you prior to our review because our contract was closed and knew you had no further responsibility in remedying the errors.  As you know, home warranties have deductibles and take time to resolve. In each and every case, it was cheaper and quicker for us to resolve the issues ourselves (with my father and father-in-laws help).  In addition, we realize that most of these should have been caught by the home inspection and I said as much in my first review.  We have worked directly with the home inspection company to resolve those issues.  However, that does not preclude me from posting a truthful review of your work.  If you'd like to speak in person to go over each item I noted, I'd be happy to revise my ratings and update my review to reflect your concerns and follow up.

    I notice you did not respond to the single largest issue I pointed out - the fact that there was an open, live wire buried in insulation in the attic.  It is an extremely disconcerting and unsafe error that no one could reasonably expect a home inspector to identify.  Prior to discovering that, I did not intend on writing a review on the other, admittedly minor things.  Would you like to comment on that?

    MASTER BATH: I will happily provide pictures of the rework required for both the faucet and shower.  It was a couple hours of work and was free since my father-in-law had all the necessary PEX installation equipment and extra piping.   Regarding the GFCI outlet, both a certified electrician and the MidAmerican energy auditor said it is abnormal wiring.  As I understand it, there's nothing inherently wrong but when 2 unbiased parties mention it is abnormal, I take their word for it.

    KITCHEN: Regarding the kitchen cabinets, the fact that half of them had the metal brackets above the shelf seemed odd.  I readily admit that I don't know how cabinets are shipped.  Like I said, it was not a big deal and we fixed it in 30 minutes.  You are correct that you never advertised the appliances as new, however the complaints we have are still valid.  Should they have been caught by a home inspector?  Maybe.  Could we have paid the home warranty deductible to resolve it? Yes.  Was it cheaper and more timely to resolve it ourselves?  Absolutely.  It took 30 minutes to install a new valve and filter.

    WINDOWS: We did not have the home inspector inspect the windows since they were not completed until after the initial review.  I readily admit that it is our fault for not having the inspector come out a 2nd time for the final walk-through and you hold no liability for how they were installed since we signed off on the contracts.  Which again, is why we did not contact you to resolve it.  But the fact remains that we had to re-caulk them due to the sub-par initial job.  Again, $20 of caulk and a few hours of work - easy to fix.

    BACKYARD: In my initial review, I said that we didn't hold you responsible for the lack of sod.  But again, the work completed was sub-par.  I'm sure you sub-contracted the work out but there is still significant rework necessary from a grading perspective.  From our discussions with landscaping companies, we discovered the patio was built 8-12" too high and regardless of rainfall, there was never enough dirt brought in to ensure proper drainage.  We obviously weren't going to kill the entire deal for the backyard but we had hoped for more.

    OVERALL: Excluding the cost of landscaping the backyard, we're out a weekend's worth of work and a trivial amount of money.  We knew we would have to spend some amount of money to resolve the backyard issues and we had hoped the $500 you provided us would be enough.  It is woefully short to resolve the grading issues.  But yet again, we do not expect anything from you because our contract has already been executed.  I posted my review only to reflect on the quality of work that was completed.  Had we used your services directly as a contractor and not as a realty purchase, we would have been more comfortable contacting you directly.  However, that was not the case and we chose to remedy everything on our own after the fact.  As I said multiple times in both my initial review and this update, we don't hold you accountable for remedying these issues and only posted the review to reflect on the quality of work performed.  Expecting high quality work and posting our honest opinions of the work is not sabotage.
    - Jacob B.
  • A
    Am Handyman Services
    In downsizing from a 4+ house to a 2 bedroom apartment there was much to get rid of. Andy Constantine showed up promptly, gave me a fair, if not low quote, and after loading the things outside asked if there was  anything else I needed hauled. He went above and beyond. I would hire Andy again, no problem. And I recommend his services to others. He has helped my landlord with many other types of handyman services; lawn care, landscaping, snow removal, painting, roofing, siding flooring, and more.
    - BONNIE F.
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