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Carpet Cleaning reviews in Des Moines

  • A
    Durachem
    Gravis does an excellent job. He has cleaned our carpets in multiple residences over the years. Highly trusted and is our preferred carpet cleaner. He got out a few tough dog related stains as well. I would recommend you contact Durachem for a quality cleaning at a fair price. Ryan
    - Ryan V.
  • A
    Zerorez Des Moines
    I was not told the rug could not be cleaned on a wooden floor so I had to scramble to find a suitable space. He said he could take it back to their shop but would take 2-3 weeks to return. We put the rug on the basement floor. We put the rug back down this morning and it looks great! And there are no pet odors. I don���t remember him ever introducing himself, which would have been nice. I would have liked something along the line if ���Hi, my name is Joe. I���m here from Zerorez to clean your area rug.���
    - Kristie S.
  • C
    Superior Carpet & Upholstery care
    The techs did a great job cleaning our carpet. I had never had my carpet professionally cleaned and was extremely pleased with the great results. For this I would have given an A++++. However, that evening while pulling weeds I noticed the same carpet cleaning chemical smell outside - at the time I thought it was coming from open doors. The next morning I went outside and a large strip of grass -next to the driveway where they parked their truck -was burned. I hosed it off and large amounts of sudsing occurred- along with the strong smell of carpet cleaner. I contacted the owner via email along with a video of the sudsing he called back right away which I greatly appreciated. What bothered me was the solution - he asked if I had grass seed ( shouldn't the company repair damage?). He also said he would call back the next day after he spoke with his crew - I never heard from him again. Too bad because I would have used their services and recommended them. Customer service means a great deal to me and it should mean a great deal to a company who wants repeat business .
    - karen a.
  • A
    Zerorez Des Moines
    The office called the day before to confirm the appointment, and the anticipated time of arrival of the technician. The technician called the morning of service to indicate he was about 15 minutes away. Justin arrived on time, introduced himself, and we walked around the area to be cleaned. He made suggestions for an area where our cat had recently urinated. He was efficient in his work, as well as timely. Very professional. Would recommend, and plan to use their services in the future.
    - Marchelle G.
  • A
    Zerorez Des Moines
    Great! Very conscientious staff - from the receptionist that took the appointment to the gentlemen who cleaned the carpet. I have two dogs so have all the 'messes' that comes with that, but the carpet looks great. Thanks!!
    - Amy K.
  • A
    Zerorez Des Moines
    Punctual, efficient, performed all services as agreed. In previous and 1st service (at 7928 Parkview Circle, Urbandale) few years ago, they removed dirt and traffic stains from years of traffic that had not been able to be removed by other service providers.
    - Donna J.
  • A
    Zerorez Des Moines
    The young man was on time and did a great job for us. Carpet looks nice and fluffy again. Would not hesitate to repeat. One note , the carpet will be wet for 6-8 hours,summer it would dry much faster.
    - Douglas S.
  • A
    Durachem
    Price reasonable. Quality excellent. Punctuality excellent. There was one person that came out and before he was done his supervisor came out to observe what had been done and then they both finished up and departed. Carpets look very good!
    - James F.
  • A
    Alpine Carpet & Upholstery Service
    Tom is the owner/operator with Alpine and he's wonderful. He's willing to share his years of knowledge about carpet and upholstery and keeping them clean/or reducing stains . He's been cleaning my carpets for years, always on time and very pleasant. Does a great job.
    - Tom T.
  • A
    SPRINGER PROFESSIONAL HOME SERVICES
    They do a great job. We've been working with SPRINGER PROFESSIONAL HOME SERVICES for four years or something like that. They really service from scheduling to showing up to giving us a call when they're en route. They're just a great service provider.
    - Todd G.
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Carpet Cleaners in Des Moines

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