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Auto Body Repair reviews in Des Moines

  • D
    Willis Auto Campus
    Terrible paint job. Unprofessional level of quality IMHO. They were incapable of matching the Silver on my Mini Cooper convertible after they repaired a dented rear panel. I did not see the color difference on the day of pickup (overcast autumn morning) but I get the displeasure now to see it now every sunny day. Rest of service was satisfactory to good but overall unsatisfactory result.
    - Sebastien F.
  • A
    Charles Gabus Ford
    The body work was nicely done, and paint color matched well. The workers also discovered that some factory recall repairs needed to be taken care of, so those were also completed. Our questions were completely answered before we agreed to have any of the work done, and service personnel were helpful and professional. The vehicle was also vacuumed and the exterior was cleaned before it was returned to us. The parking lot was spacious and easy to drive in and out of, which is not always the case. We recommend this shop.
    - Ps H.
  • A
    Scotty's Body Shop
    I was a little embarrassed because I have been there three times in two years. The first time it was not my fault. Because I expressed that and I was a repeat customer, the gave me $100 off my deductible. They are really friendly guys. They are willing to work with you and they don't make you feel like an idiot. They do really good work. The first time I was there, it was for an accident that wasn't my fault and they put a nicer grill than what I originally had at no additional cost. The second time I was there, my windshield had been cracked for a while but that as not the reason I why I went in. Since I was in for something else, they said they would save me the insurance time and money and fix my bumper along with my wind shield just to save me an additional cost. All I had to pay was my deductible and beyond that, it would be between them and my insurance company. They were quicker than my insurance company, about a day a head of time.
    - Alyssa L.
  • A
    Scotty's Body Shop
    Originally brought my Jeep in for an estimate. Jon looked over the damage and then explained, in detail, everything that was needed. He wrote up the estimate and I was on my way. Jon could not be nicer or more professional. The staff in the front office was also very nice and fun to be around.
    Dropped my Jeep off the morning of the scheduled repairs. The insurance claims agent was supposed to have a rental ready to go; one was not there. Jon called Enterprise and arranged a pick up. Again, great service.
    After the repairs were made, I picked up my Jeep. Curtis brought me out and showed me everything that had been done. Curtis is an extremely nice and knowledgable guy. He went above and beyond to make sure everything went to plan. Jon gave me the paperwork and that was that. Fast service all around.
    All in all, tremendous service from knowledgable and pleasant professionals. I hope I won't need any other repairs, but if I do, I'm going to Soctty's. And I will recommend to friends and family.
    - Justin G.
  • A
    West Side Auto Body
    I was so pleased by the quick turnaround and service - especially to help fix some of the damage on the spot for no charge. I would definitely trust their quote and to have them repair the damage.
    - Danielle R.
  • A
    Howard R Martin Auto Body Service
    Our car was broken into and this shop was offered for repairs by the insurance company.  I was extremely pleased with the work and experience.  I had a good initial discussion via phone and made arrangements for them to look at the car on the same day.  They actually were able to take it in for the work a few days later (wait was for parts to arrive).  The shop itself is modern and clean as a pin.  The person I dealt with was smart, honest, and polite.  The repairs looked great, and the car was available in a timely manner.  I only paid our insurance deductible, and the rest was direct billed to the company.  I would use them for future needs without hesitation.
    - George C.
  • A
    Scotty's Body Shop
    Got a repair estimate from a body shop I have used previously. $500. The repair is for an 04 Pontiac Vibe with +160K miles. Didn't want to pay this much for the car repair so checked Angie's List. Selected Scotty's. Their estimate was $200. Scheduled the repair for the following week. Work was completed as promised. Cost was $25 less than their estimate. Window works fine.
    - Jim H.
  • A
    Scotty's Body Shop
    Our Toyota truck was hit in the side by another truck.  I took the truck to Scotty's on 1st & University for estimate.  I was impressed by the friendliness of the office staff.  Lewis was the gentleman that did the estimating and explained what needed done and why.  He also answered any of my questions I asked.  He took his time and was very polite .   An appointment was scheduled for the following week.  When the time came, I had to reschedule due to having to be using the truck.  I was told no problem & a new date was set.  
    Today I was called & told the truck was ready and a ride came to pick me up & take me to the shop.  I was very pleased with what I saw.  The gentleman that did the repairs, Curtis ?,  showed me and went over everything that was done.  He was very nice and at no time did I ever feel like I was being hurried or rushed.  
    I would advise anyone to have Scotty's give estimates on any body work needed.  This company is an example of why I like doing business with a family owned company.
    - Gayle L.
  • B
    Scotty's Body Shop
    They made a big deal about wanting me to take paint matching service which was an extra expense.  I didn't think they did a very good job after the paint it's obviously a different paint.  They made a big point wanting us to pay for paint matching and I didn't feel they did it exactly.  I wouldn't discourage someone from going but I wouldn't recommend it either.
    - Robert W.
  • A
    R Jones Collision 1
    I needed some minor body work done on my vehicle. R Jones does excellent work. We have had them work on our cars before, and they always do consistent work. I would highly recommend R Jones to anyone seeking an auto body repair shop!
    - Cheryl T.
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Auto Body Shops in Des Moines

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