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ALPINE CHIMNEY SWEEP

Founded 1985 • Angie's List since November 2008

B Rated | 7 Reviews

Description

Family owned and operated since 1985. We are members of the Iowa Better Business Bureau. All employees are Certified by The Chimney Safety Institute Of America. We are also Members Of The National Chimney Sweep Guild. Janie Rickord is the owner and she is the current President of the Midwest Chimney Safety Council. She also has her certification in Fire Investigation, Research & Education. ** My name is Janie Rickord and I own and operate Alpine Chimney Sweep Inc. in Des Moines, Iowa / Omaha, Nebraska / Carthage, Missouri and Taos, New Mexico. ** Janie' son Jacob is the owner and operator of the New Mexico branch. • Alpine Chimney is a family owned company. • The company was started by my parents, Ray and Pat Fraser in Omaha, NE 25 years ago. • We pride ourselves on expertise. • Our technicians are to solve the most difficult chimney and fireplace problems. • Our technicians are certified by the CHIMNEY SAFETY INSTITUTE OF AMERICA. > The technicians at Alpine Chimney Sweep will inspect your chimney to insure that it’s clean, and energy efficient. > Our family here at Alipne Chimney Sweep and staff want you to enjoy your fireplace all winter long during those special family & friend get-togethers as we do at our homes. • We also sell and install wood and gas inserts, replace old prefab fireplaces and help you maitain your appliance for years to come. • We want to be your Sweep for life! • We are a full service company. If it has to do with a chimney, we do it!! ** Additional Phone Numbers: (417) 237-9416 Carthage, MO office 575) 770-6313 Taos, NM office...

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Verified Reviews

A few reviews for this pro…

A

RATED

09/29/2020

Janie and her team did an excellent job. They were very professional and knowledgeable. I would highly recommend them!

DESCRIPTION OF WORK
chimney cleaned and inspected.

CATEGORY chimney sweep

A

RATED

11/13/2019

Alpine was recommended from another chimney sweep for my particular issue. Janie and her team arrived on time if not early for the appointment. They were very knowledgeable, courteous and respectful of my home. Janie made sure all repairs were done to my satisfaction and for the safety of my family. Alpine Chimney Sweep has definitely earned my trust and future business.

DESCRIPTION OF WORK
Chimney cleaned and gas fireplace vent repair/clean

CATEGORY chimney sweep,masonry,fireplaces,gas logs

F

RATED

04/17/2019

They did a very poor job on tuckpointing my chimney. Their work not match or blend in with the non-repaired mortar at all, in contrast to the photos in their website. Mortar residue was left on the bricks, too. Janie's response was that "it isn't beautiful, but no water will get in." I called another tuckpointer to clean up their mess, and they said this person had a reputation for not returning c...

DESCRIPTION OF WORK
Chimney tuckpointing

CATEGORY masonry,chimney repair

F

RATED

01/30/2019

She did not appear to actually do the cleaning and did not do an inspection of the chimney from the roof. She argued with me when she was questioned about the work and lied about conversations she had with my spouse. She offered to return to prove her work if she received additional pay. This was the worst customer experience I have ever had. After hiring a second chimney sweep, I discovered that ...

DESCRIPTION OF WORK
Chimney inspection and cleaning

CATEGORY chimney sweep,masonry,chimney caps,chimney repair,fireplaces

A

RATED

01/06/2017

unknown

DESCRIPTION OF WORK
.

CATEGORY chimney sweep

Services Offered

Level 1,2,3 inspections, Chimney Sweeping, New Installation, Relining, Flue Repair, Dryer Vent Cleaning, Animal Removal, Tuck Pointing, Rebuilds, Flashing Repair, Gutter Cleaning, Duct Cleaning, Top Dampers, Video Inspections.

Services Not Offered

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General Information
Free Estimates
30 mintues Away from 50311 than 50
Payment Options
MasterCard, American Express, Discover, Check
Emergency Service
Yes
Warranties
Yes