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Hvac Repair reviews in Denver

  • F
    Jim Hundley Heating & Air Conditioning
    Member Comments:On Thursday January 11th, I noticed there was a drip coming from a solenoid valve switch on my geo-source furnace in my basement.
    Unable to acquire a reputable local heating and A/C business to repair a leaky solenoid valve on my furnace within a short time. I reluctantly contacted Jim Hundley Heating and A/C (an area Heating and A/C business) to do the work���.. my reluctance was due to a previous bad experience with them a few years earlier.
    Rather than wait for days I decided to give Mr. Hundley's business another try.
    I contacted them and they came out the following day������. the leak was confirmed and they replaced the solenoid valve on Thursday morning.
    The furnace ran well for approximately 30 hours when all of a sudden my wife and I heard a loud bang and an extreme swishing sound. I immediately ran down the basement and found the fittings around the solenoid valve that was replaced had sprung a high pressure leak.
    I ran through the streams of water spray and shut the water off. This was 7:00 PM Friday night.
    I immediately called Hundley's emergency service since my furnace had to be shut down and the outside temps in the low teens��������� I was able to run an auxiliary heater but it didn't come close to keeping the home warm. When the on-call tech answered the phone he said he was sorry and would call the tech that performed the work and call me back.
    After a few minutes passed he returned the call saying that the other tech was unavailable through out the entire weekend and they would get to me on Monday. I asked what the purpose of the on call tech was if they wouldn't come out when a furnace wasn't operating properly, especially due to a faulty repair they had made.
    He once again apologized, told me to run my auxiliary heat but confirmed they wouldn't come out until Monday morning even though I had explained my home was very cold in the low 40's.
    Once the plumber arrived Monday he explained why it broke which was due to a PVC and metal connection male / female reversal which either caused or contributed to the crack and eventually break when tightened���.. it was the way it was installed.
    Once I got the bill I was utterly amazed that it included labor for the return trip in addition to the initial repair cost.
    I called Hundley's office and talked to the owner who offered NO apology and only an explanation which I already knew. Additionally, I informed him the $93.00 dollars he charged for the part could be purchased all day for $28.00������.. he said maybe he should be looking elsewhere to purchase the parts������
    NOW THE BAD PART - this is exactly why I didn't want to use Hundley Heating and A/C, the same problem happened to me in 2008 by them������..
    Fortunately, the water damage was minimal as most of the items in that part of the basement were stored in plastic containers. However, side walls ceiling and nearly 1/2 of my basement was flooded.
    You know how it goes and quot;fool me once shame on you.................. fool me twice shame on me!
    This is your warning - find a decent Heating and A/C business! or you will be the FOOL!

    - jim h.
  • A
    Jim Hundley Heating & Air Conditioning
    - Mark R.
  • B
    Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
    Didn't show up for the first appointment, had to reschedule a day later.  Had to call back same day to fix a leak in bathroom.
    - Robert N.
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HVAC Contractors in Denver

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