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Plastic & Cosmetic Surgery reviews in Clive

  • A
    Heartland Dermatology
    I went there on a recommendation from another friend when I was having a skin problem. Gloria diagnosed correctly. She treated me right on the money. My skin issue is resolved. They were always on time. They were very professional very courteous.
    - Deb G.
  • A
    Harlan, Dr. Steven L.
    He is very good, very conscientious and very prompt with his appointments so your not left waiting. The staff is very good. He is just excellent. Over all I would give him a very high rating because he does a very good job.
    - Barbara C.
  • C
    Heartland Dermatology
    As mentioned before, I have been here on several occasions for diagnosing and treating ecsema. In the beginning, I liked Marie, however, after one appointment, I asked about a skin check/screening and she said they don't do that, that my family practioner would perform that and I was shocked as I have had this done at other dermatologists. That prompted me to seek another practice, which I have and am currently happy with. When trying to call and get a copy of my records, every time I called over 3 days, I got their voicemail to speak with a scheduler? What a pain it is to play phone tag when I am at work and have limited phone availability. I had never experienced that before when trying to reach any doctor's office. Frustrating. Then I had to come out in person to put in my request for a copy of my health records?
    - Emily T.
  • A
    Heartland Dermatology
    Dr. Feldman was competent and friendly. She was very good removing the growth on my face. The spots have healed up very nicely. She was right on time. The staff was very friendly. She told me exactly what she was going to do. I will continue to use Heartland Dermatology in the future.
    - David E.
  • A
    Heartland Dermatology
    The nurse who preped me was friendly and efficient. .....Dr. Harlan chatted briefly before the surgery and then more afterwards, asking me about my grandkids and I asked about his and we discussed some charity work in Africa. He performed the mole removal (near my nose) in a short time.
    I also had a skin cancer spot removed by Dr. Harlan in January and had a 3 month checkup in early May. All went well with that removal and the healing. Same friendly staff and Dr. Harlan.
    - Dale S.
  • A
    Heartland Dermatology
    They have people that really specialize in skin stuff for all different needs. They were knowledgeable and had an experienced staff. I feel comfortable with being treated for all sorts of dermatological issues there. They are real competent. As soon as I had a mole that had changed color, they biopsied it right away and it was done within ten minutes. It was great.
    - Steven G.
  • C
    Harlan, Dr. Steven L.
    ** Updated as of 5/2012: Dr. Eric Harlan did call a couple weeks later to follow-up, where then he did reply to my concerns in more detail. I appreciated that and have amended the grading and review as a result. Also, for reasons unclear to me, I received a $52 check from Dr. Harlan's office, which I assume is a partial refund (perhaps for an accidental overcharge or to reimburse for the ineffective injection?). No clue on that, and I didn't ask during the call, but that helps boost my appreciation for this clinic (assuming the check wasn't some wacky clerical error, lol -- no letter or explanation was included). **

    I'm uninsured, which I stated to the receptionist over the phone initially, and I asked then what the cost of a consultation would be. She replied with the vague answer and quot;$50-$150and quot; plus more for anything needing to be done. The lady at check-in was reasonably polite yet curt, reminding me payment would be required same day. Sure. One man was leaving as I was coming, so the lobby was empty and there was a very short wait to be taken back.

    The young doctor came in with two other persons, one appearing to be a doctor herself. He pulled his chair up close and had his face maybe a foot or so in front of mine, and stayed like that. Okay fine. But when it came to discussing the lump, he casually dismissed it as likely just a cyst needing a steroid injection to hopefully shrink it. I inquired on what success he's had with that technique, and all he would say is that he can't guarantee anything and moved on. So I asked how much it would cost and was quoted in the neighborhood of $200. Okay. When I asked how much it would be to actually remove the cyst, he said roughly $500-$800, which is outside of my price range for something of this nature. It felt a bit tricky pinning down prices at this place so as to budget what services I could afford out-of-pocket.

    I then asked about these tiny itchy bumps I've been experiencing on my forearms for a couple weeks now. Likely due to an irritant I figured, but I wanted to know of any at-home or over-the-counter remedies I might try besides cortisone cream and A and D ointment. And I explained that previously I've had these small bumps on my hands too, which typically would last all summer and recur year after year for maybe 3-4 years total. Never saw a doctor about it, figuring it was a heat rash. A friend of mine suffers from Folliculitis and I know he's been prescribed antibiotics as treatment. Dr. Harlan simply repeated for me to use sunscreen and lotion. I use lotion everyday and told him, but he didn't say anything further. No more discussion was had there; and as of July, it has since cleared, but I didn't mention it during our follow-up phone conversation since it's wasn't severe and probably was pet-related.

    So, in other words, there wasn't much discussion on what was going on. Basically, I felt like I was funneled through to quickly be given an injection, charged $194, and dismissed. It's a rare day that I see a doctor and I went to him because I wanted to discuss this matter with a doctor. More in-depth information during the appointment would have been great so that I could plan ahead in case the bump gets worse. The injection did not prove beneficial -- it made no difference at all so far as I can tell a month later. During Dr. Harlan's follow-up call, he explained my options in more detail and told me what this bump likely is and whatnot. I appreciated that and feel more comfortable now about leaving it be, since a small bump probably beats having an incision scar. I'm a bit more comfortable with Dr. Eric Harlan now that he's taken a little more time to explain things clearly to me.

    The receipt I received unfortunately doesn't itemize charges, so I'm unsure how much the consultation itself cost.
    - Abbey F.
  • A
    Angeloni, Dr. Vincent L.
    He is very thorough, very professional, very nice, and an easy person to work with and to talk to. I don’t need any further treatment, but I feel very comfortable with him. He is a very open and easy to talk to person.
    - Patti E.
  • A
    Harlan, Dr. Steven L.
    He is timely. He answers all questions in words we understand. I simply call the office, and they are available. There is a nurse in the office, Elaine Selden, to whom the doctor tells what he would like to have done, and she does a lot of it, the checkups and all that, and she also explains. I would use their services again in the future.
    - Betty C.
  • B
    Harlan, Dr. Steven L.

    I usually have been seen by physician's assistants, who have done a throrough review. Once they found and removed a non-cancerous growth on my ear. Last December they found a surface cancerous growth on my back, that I would have never noticed. Dr. Harlan removed this in January 2012. He and hs assistants were friendly and provided the information I needed.
    - Dale S.
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Plastic & Cosmetic Surgeons in Clive

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