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Flooring reviews in Clive

  • F
    Haines Carpet Service
    They never contacted me.  I am very disappointed.  I needed carpet repairs and they just ignored my request.  Totally not a way to do business.  Sorry Angies list.  I am disappointed with this recommendation.
    Cheryl Mc
    - Cheryl M.
  • A
    Scott's Home Renewal
    Absolutely first rate. Not cheap, but if you want the best in home remodeling, Andy Scott and his father, Roger, is who you go to. Professional, punctual, always on top of things, a delight to  be around. This was a five week project. Andy and Roger did a lot of the work themselves, but they also used high quality subs: flooring, tile, plumbing, cabinet doors, electrical, painting the kitchen cabinets and credenza (CR Painting-not often you can find a painter who does first class work on cabinets). I would have never been able to find and coordinate the level of skilled professionals that Andy did. The project went smoothly from start to finish. I would definitely hire Scott's Home Renewal again -- and I will.
    - ROGER H.
  • A
    Floors Direct
    My husband and I purchased our first home back in May.
    We decided to get rid of all the old carpets, and install new hardwood / tile floors instead.
    I got several bids from 5 different providers.
    Brian gave me a measurement that is the most close to what I did by myself (FlooringGuys' measurement were way bigger than mine, so their bid was much higher than FloorsDirect).
    In addition to that, Scott was very kind and tried to give us a good deal, so we decided to go with FloorsDirect.
    We are very happy with the outcome!
    Brian and his guys were very diligent, and my husband and I are impressed by their workmanship.
    Especially, I am thankful for the hard work they've done on the stairs.
    And Ryan and his guy worked very h****** refinishing the main floor. My husband and I love the new color!
    In addition to the hardwood floors, Brian's guys did a great job with installing new tile floors in my three bathrooms.
    Overall, my husband and I are very happy with our choice, and would recommend FloorsDirect if anyone wants new floors.

    - Junghee L.
  • A
    Barnum Floors
    WoW!  These guys are fantastic!  They are artisains in additonal to flooring guys.  The job was perfection and each night left the house cleaner than when they arrived.  The quality of workmanship and products used were the best I've ever seen.  A shout-out to Stephanie for all her hard work as to scheduling, communicating, and billing.  She was great to work with.  The entire staff was great to work with.  I look forward to working with them again.  The "raised" flooring to a new level of workmenship.
    - Timothy F.
  • A
    Carpet One Floor & Home
    Everything went great from start to finish!  We picked out and purchased new tile and carpet.  Tile was laid and carpet installed a couple of weeks later.  Everyone we dealt with was very professional and on time!  The carpet guys did a great job of installing and cleaning up.  We would recommend this company!  Excellent service.
    - Lynn I.
  • F
    Hughes Hardwood Floors
    The repair blended well - he seemed very knowledgeable, and we had a great consultation with him. Other flooring "pros" we had quote us for the work were going to use boards that were 1/4" thinner than our existing wood floor, which was unacceptable to us (apparently our flooring was discontinued and difficult to come by). He went the extra mile to find wood that would work that was the same width as our existing flooring. 
    Things started off great - he came right on time and got to work. We actually scheduled the work for a time when we would be away for a few days in order for the floor to have time to properly cure without any problems. However, when we returned from our trip, instead of finding gleaming, beautiful hardwoods, the finish was horribly uneven - dull in some areas and glossy in others, some boards were really rough (no Tom Cruise "Risky Business" sliding possible!), and he used filler in areas we had not anticipated (and forgot to fill several holes where he had to top nail some boards, which he actually did discuss with us!) Not to mention nearly all of our baseboards were scuffed by his sanding - and we specifically asked him how he would handle the trim! (He got a touch-up stain pen and half-heartedly went around and colored in where it was most noticeable. We re-did much of it ourselves after noticing that he was sometimes marking the lighter floor with the pen as he went around!)
    We actually had him return several times over the next few WEEKS to try to get the floors as we anticipated, which was miserable because our kitchen/dining areas all have hardwood, so we essentially couldn't eat at home that entire time while the multiple attempts to refinish/cure were happening. It seemed as one area was fixed, another area was marred. Uneven sanding, drips of finish on the floor, finding holes that should have been filled.
    I think we got them about 90-95% right when finally we gave up and stopped calling him to come back. There are still some areas of sloppy work, but we gave up! He did finally apologize and said he had never had a job go so poorly. (But would not discount the job for our trouble!!) To just be done with him, we did pay him in full, regretfully.
    Oh, and he used some of our power tools without permission (I really hate it when people do that!), spilled some finish on our garage floor, and did not take any of the garbage - stuffed it all in our cans (which we never asked about beforehand, but totally did not anticipate having to deal with ourselves.)
    - Jennifer W.
  • A
    The Flooring Guys
    I hired Flooring Guys because of the positive reviews on Angies List. I was not disappointed. The price wasn't cheap, but then, neither were the materials and quality of work. The sales rep and estimator, Shaun, came to our town home, gave us some options to consider for materials, and measurerd the area to be replaced: one master bedroom and walk in closet on the upper level (carpet), stairs (carpet), and the downstairs hall and large family room (replace carpet over concrete with tile). They have a functional display room in Des Moines where you can see what the various products look like side by side -- they've actually installed the products all over their walls and floor. We went with a good quality carpet and what turned out to be an excellent porcelain tile. The Flooring Guys use subcontractors for the tile work (at least they did on our job) and another crew for the carpet. The project took four days: Tear out the old on day one and prep downstairs concrete floor; install tile days two and three; install carpet day three, grout and clean tile, etc. on day four.  Everyone showed up as advertised, was friendly and willing to explain what they were doing, and cleaned up after themselves. A thin layer of dust remained on the downstairs permanently installed bookcases, but that's to be expected when installing tile indoors. All in all, the place looks great and we are very pleased. They deserve the high ratings they get on Angies List.
    - ROGER H.
  • A
    The Flooring Guys
    Sean was very knowledgable about carpet including why the carpet we had two years old failed so miserably. I wish we had had him sooner and we wouldn't have wasted carpet. He searched everywhere to find a match for the flooring in the kitchen. He's a great guy and although a smaller company, he went all out to meet our needs. We felt he went above and beyond! He really showed us the advantage of working with a smaller company!!
    - Robert B.
  • A
    The Flooring Guys
    Sean was great to work with and while it could be hard to contact him sometimes, when i did speak with him he was upfront, honest, and plainspoken.  His crew did excellent work and were great guys.  Outside of some supply issues for some title which caused a delay, everything went smooth and the work exceeded our expectations.  This small family operation was overall great and I will recommend and use them for any flooring needs.
    - Bonnie C.
  • A
    Wildwood Floors
    Our floors were originally installed in 1954. They had a lot of nail holes and other gouges plus cuts in the wood from previous carpet installations. I was worried that the damage would still be noticeable after the work. I was very pleasantly surprised. Jody and his crew finished the floors beautifully. The workmanship is outstanding with the nail holes and other damage virtually gone. The section of new flooring blends extremely well with what was there. There was very little dust because of their equipment and no odor because we used a water based finish. A neighbor who took a look at the floors was impressed too.
    - Sandra D.
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Flooring Installers in Clive

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