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Get matched with top Water And Fire Damage Restoration in Charles City

There are 3 highly-rated local water and fire damage restoration.

Recent Water Damage Restoration Reviews in Charles City

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    Spot On Construction
    They listened and care about what you want. They worked very well with the insurance company. They always answered their phone, cleaned up their mess. It was a very very good experience.
    - Michele G.
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    Texas Dry Out & Restoration
    I contacted Francois Newkirk, the owner/operator of Texas Dry Out and Restoration, based on his impeccable reviews on Angie's List; he has exceeded my expectations in almost every way and helped my wife and I recover our investment property from the devastating effects of a leak in an A/C drain line that ran through the attic.  I should probably mention that we are not real estate investors by choice; we opted to lease out our home in Austin instead of selling when professional opportunities led us to move to Iowa two years ago (in 2011) in the midst of the financial melt-down and real estate market collapse.    Our tenants called us in July of 2012 to report water pooling in the master bedroom closet of our rental property.  Having dealt with previous water issues, we immediately called both a plumber and our insurance company.  The representative the insurance company sent discovered mold inside the walls of the closet, which abuts the master bathroom shower.  That shower is original to the home, which was built in the 1950s.  As a result of this discovery, our insurance company refused to refer us to a mitigation company, pointing us instead to a state of Texas website for licensed mold remediation experts.  That showed us who was qualified to do the work, but not who would do an excellent job.  We turned to Angie's List to find a provider and are glad that we did.  Francois Newkirk was the highest-rated mold remediation expert on the site and has been a pleasure to work with over the course of what became a 9-month remediation and restoration project.  Francois went above and beyond to explain to me in detail what the remediation process would entail, what portions of it were attributable to water loss versus mold (this was important to our insurance company), and how to prevent future issues.  Francois was not only extremely knowledgeable on how to mitigate water and mold damage, he was also exceptionally astute at helping us manage our claim with our insurance provider, USAA.  Francois has worked extensively with USAA in the past and even knew the adjuster who had been assigned to our claim.  Unfortunately, this also meant that he knew this particular adjuster would not be easy to work with.  I soon found myself calling the City of Austin for detailed information on the residential construction code to support various aspects of our insurance claim (e.g. the removal and capping of a gas bathroom heater that was not properly vented and was in violation of the residential code - this qualified for insurance coverage because of allowances in our policy for improvements that bring the areas affected by our claim up to code).  Eventually, we were able to get our claim reassigned to another adjuster and the difference was night and day.  The second adjuster was much less combative and much more accommodating.  Francois helped me navigate all of this.  Our combined effort forced USAA to ultimately address the entirety of the loss, not just the superficial/cosmetic aspects.  The difference was an initial claim of $5k and a final claim totaling nearly $35k.  Francois helped me understand the full extent of the water damage to my home and ultimately forced USAA to additionally acknowledge that the work it's recommended service provider had done a year ago to mitigate a leak from a hot water heater connection that had failed had been inadequate.  Throughout this entire process, Francois has held himself to the highest levels of professionalism.  I can say unequivocally that Francois is honest and transparent in a way that is refreshing, having now worked with many contractors and tradesmen.  Francois is prompt, thorough, and very good at setting expectations.  Francois is so good at what he does because he focuses on his passion and his strengths:  water mitigation, mold remediation, and insurance claim negotiation.  My only regret in this whole process has been the sub-contractor that Francois and I hired to perform the build-back of and improvements to the property (RBS Services Company).  Francois recommended this sub-contractor and I have no doubt that he has done excellent work in the past.  I think our timing was bad, however.  With the Austin real estate market booming, it appears that Ron Sevier (the principal at RBS) has been taking on more projects than he can handle; he delegated our project to his son, whose work was unimpressive.    Ultimately, we released RBS from the project and brought in another contractor, who was able to complete the project to the standard we had initially expected.  Francois worked with us to make this transition possible from both a contractual and a financial perspective.  While the change resulted in lost time, we were still able to complete the project within our overall budget.  Since completing our recovery from the 2012 water damage in Austin, our home in Iowa experienced flooding in the finished basement when the town sewerage system overflowed from heavy rains.  We were away for a holiday weekend when this happened; by the time we got home all the local service providers were completely booked and unavailable.  So ... I called Francois.  Francois gave me detailed, step-by-step instructions (including what materials to use) to initially mitigate the water damage myself and minimize the damage to our home.  If it isn't obvious enough already, I wholeheartedly endorse Francois.  If you have the misfortune of having to deal with water and mold damage in your home, I at least hope you might have the opportunity to work with someone as professional and caring as Francois.
    - Patrick H.
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    PuroClean Disaster Services
    Puroclean was available right away which was hugely appreciated with a time sensitive flood. They explained the process and evaluated, sanitized and dried everything very thoroughly. They did an excellent job; couldn't recommend them more highly.
    - Ryan K.
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    ULTRA CARPET CLEANING
    PERFECT!ON TIME AND WAS A LESS THAN THE GUYS WHO DID A HORRIBLE JOB BEFORE(NATIONAL GUYS I WON'T MENTION NAMES)ULTRA CARPET CLEANING WAS GREAT!
    - GREG E.
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    SERVICEMASTER OF SOOLAND
    We had a fire at our business and hired  ServiceMaster of Sooland to do all the work, including sub contracting.  We had tons of smoke damage in the garage and office area so it needed to be gutted and redone.  We needed new electrical, and furnace.  They sub contracted out for that but was included in my bill.  All workers were polite and hard working.  They took everything out of my office and garage and carefully stored it with the container they provided and also gave me access to it if I needed something while they were working.  Don't worry if you have something that's not perfect in the end because our electrical outlets were not working right in the garage and I called them up, they sent someone out same day and fixed issue quickly. They cleaned EVERYTHING in my office down to the telephones and staplers.   Now everything looks like new in my garage and office.  They did a great job and are quick to respond with any questions or issue I had.  Would recommend
    - Ideal W.
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    SERVICEMASTER OF SOOLAND
    I wrote Scott Manley a thank you note: I will always recommend your company, not just because of helping me on this, but because of the people you all are. The men that came to help me in the first place were very courteous and kind. When ever I called your office, your receptionist was very helpful. Last but not least, you were kind and understanding.  Thanks  Alexis Doohen
    - Alexis D.
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    SERVICEMASTER OF SOOLAND
    Jim, and crew came on time and cleaned my house. This was a follow up from an initial pipe break with 5 days of water pumping into our basement while we were gone for five days. The emergency crew came out and worked from  11:30-2:30 AM cutting out carpet, ripping up pad and moving furniture. Dehumidifiers and fans were lugged in and the next day baseboards were removed. Sensors were taken at how far up moisture was in the wallboard so sheet rock was cut out and insulation was removed. All garbage and damaged items were removed. This happened over Easter 2014.  And finally after the basement was put back together we had Jim and crew come to clean the house. The entire time, service master was punctual, professional, efficient, helpful and thorough. When something like this happens, you are stunned at what to do, service master helped us all along the way.
    - Sandy F.
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    Simply Clean and Restoration, LLC
    Came out to our fire and very caring and respectful. Listened to our concerns and worked with our insurance. Left us information every day so we knew what was happening. Great to know it was clean. Another company came in and did not inspect anything! These guys measured the water, humidity and all our walls for smoke. It was a big difference that made us feel that we picked the best choice!
    - Ann F.
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    PuroClean Certified Restoration Specialist
    We were out of town.  Puroclean came into my room and did an excellent job of cleaning the carpets and putting everything back where it belonged.
    - Ray E.
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    Integrity Cleaning & Restoration
    Appreciate attention to details, protectors for door frame to basement. Wiped down kitchen floor when completed. In and out efficiently, not overly friendly; professional and business-like.
    - Robert E.
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Water And Fire Damage Restoration in Charles City

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