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Recent Hazard Remediation Reviews in Chariton

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    Neighbors Heating Cooling Plumbing & Geothermal
    A home we had bought needed radon mitigation to reduce the radon level below the EPA recommended 4 pCi/L level. Being an older home which had been extensively added onto by previous owners, the construction which included approx. 1/3 over a small basement, 1/3 over two separate areas of concrete slab, and 1/3 over a very low overhead clearance crawl space complicated consideration of how best to correct the radon issue. Before contacting Neighbors Plumbing, Heating, A/C & Radon I had visited with and received estimates from several other companies but the only option they presented was variations of the usual sub-slab depressurization type system, which would have presented complications to install in this application and been very time-consuming. When I contacted Neighbors, after inspecting our home, in addition to the usual sub-slab depressurization method their very knowledgable representative Randy Newman was able to present a quote for an entirely different available radon reduction option, installation of the RenewAire Energy Recovery Ventilation (ERV) system. It's cost was competitive with the other options, and the unit itself very well adapted to both the location where it would be installed and the existing radon levels we wished to lower. So we scheduled an installation date. The installation went perfectly in every way, from the arrival of Randy and Scott around 8:30am until completion by noon. They managed to mount the ERV unit in the most ideal location, a small upper storage 'attic' above a bedroom with short runs of duct work, carefully and logically laid out to conserve space. The workmanship and efficiency by Randy and Scott in completing this installation was really exceptional, the system works exactly as expected. Based on our experience, I would highly recommend calling Neighbors for an estimate on any radon mitigation work you are considering!
    - ronald h.
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    MidAmerica Basement Systems
    Tim the technician was early, did the inspection. Showed us how to check & change the filter on our system and then gave us an estimate on a dehumidifier for our whole house. Great job!
    - Douglas S.
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    Neighbors Heating Cooling Plumbing & Geothermal
    They came out 3 times, because the wet clay ground under my slab made it very difficult to get the radon level where I wanted it. They were very gracious and tweaked the system without complaint. They finally had to put in a second pipe. They were professional, courteous and prompt, and on the third try the levels went down to about 2, which is a good level.
    - Lee S.
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    Neighbors Heating Cooling Plumbing & Geothermal
    They came on time. Their vehicle was clearly marked and they were in uniform of the company. They took care not to damage anything in the house. They pointed out another challenge we had when a circuit breaker snapped. They preformed the work very well. They even saved us money by changing the system slightly while installing. I will use them again in the future and will recommend them to my friends.
    - William R.
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    Neighbors Heating Cooling Plumbing & Geothermal
    The work went excellent. The salesman was thourough, informative, and cordial. The installers were excellent, neat and clean, efficient, and friendly.
    - Glenn D.
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    Neighbors Heating Cooling Plumbing & Geothermal
    Neighbors came out, looked things over and gave us an estimate.  They made sure we understood how the work would be done and what was and was not included in the estimate. The crews actually arrived exactly when they said they would.  Each crew was very nice.  They explained anything I asked and really went out of their way to accommodate me.  They did absolutely everything they said they would with some extras thrown in.  They made sure everything was done properly to work effectively and efficiently. I can't say enough about how great these guys are!!  We've been snug and warm on the coldest (-25) of days. These folks know how to do business the way it should be done. I would not think twice about using "Neighbors" again and I recommend them to everyone.
    - Mona K.
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    Home Sweet Home Inspections
    It went super smooth. All questions were answered to my satisfaction a very professional, knowledgeable, and courteous technician. I would highly recommend Home Sweet Home Inspections to anyone.
    - Jeremy K.
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    Texas Dry Out & Restoration
    I contacted Francois Newkirk, the owner/operator of Texas Dry Out and Restoration, based on his impeccable reviews on Angie's List; he has exceeded my expectations in almost every way and helped my wife and I recover our investment property from the devastating effects of a leak in an A/C drain line that ran through the attic.  I should probably mention that we are not real estate investors by choice; we opted to lease out our home in Austin instead of selling when professional opportunities led us to move to Iowa two years ago (in 2011) in the midst of the financial melt-down and real estate market collapse.    Our tenants called us in July of 2012 to report water pooling in the master bedroom closet of our rental property.  Having dealt with previous water issues, we immediately called both a plumber and our insurance company.  The representative the insurance company sent discovered mold inside the walls of the closet, which abuts the master bathroom shower.  That shower is original to the home, which was built in the 1950s.  As a result of this discovery, our insurance company refused to refer us to a mitigation company, pointing us instead to a state of Texas website for licensed mold remediation experts.  That showed us who was qualified to do the work, but not who would do an excellent job.  We turned to Angie's List to find a provider and are glad that we did.  Francois Newkirk was the highest-rated mold remediation expert on the site and has been a pleasure to work with over the course of what became a 9-month remediation and restoration project.  Francois went above and beyond to explain to me in detail what the remediation process would entail, what portions of it were attributable to water loss versus mold (this was important to our insurance company), and how to prevent future issues.  Francois was not only extremely knowledgeable on how to mitigate water and mold damage, he was also exceptionally astute at helping us manage our claim with our insurance provider, USAA.  Francois has worked extensively with USAA in the past and even knew the adjuster who had been assigned to our claim.  Unfortunately, this also meant that he knew this particular adjuster would not be easy to work with.  I soon found myself calling the City of Austin for detailed information on the residential construction code to support various aspects of our insurance claim (e.g. the removal and capping of a gas bathroom heater that was not properly vented and was in violation of the residential code - this qualified for insurance coverage because of allowances in our policy for improvements that bring the areas affected by our claim up to code).  Eventually, we were able to get our claim reassigned to another adjuster and the difference was night and day.  The second adjuster was much less combative and much more accommodating.  Francois helped me navigate all of this.  Our combined effort forced USAA to ultimately address the entirety of the loss, not just the superficial/cosmetic aspects.  The difference was an initial claim of $5k and a final claim totaling nearly $35k.  Francois helped me understand the full extent of the water damage to my home and ultimately forced USAA to additionally acknowledge that the work it's recommended service provider had done a year ago to mitigate a leak from a hot water heater connection that had failed had been inadequate.  Throughout this entire process, Francois has held himself to the highest levels of professionalism.  I can say unequivocally that Francois is honest and transparent in a way that is refreshing, having now worked with many contractors and tradesmen.  Francois is prompt, thorough, and very good at setting expectations.  Francois is so good at what he does because he focuses on his passion and his strengths:  water mitigation, mold remediation, and insurance claim negotiation.  My only regret in this whole process has been the sub-contractor that Francois and I hired to perform the build-back of and improvements to the property (RBS Services Company).  Francois recommended this sub-contractor and I have no doubt that he has done excellent work in the past.  I think our timing was bad, however.  With the Austin real estate market booming, it appears that Ron Sevier (the principal at RBS) has been taking on more projects than he can handle; he delegated our project to his son, whose work was unimpressive.    Ultimately, we released RBS from the project and brought in another contractor, who was able to complete the project to the standard we had initially expected.  Francois worked with us to make this transition possible from both a contractual and a financial perspective.  While the change resulted in lost time, we were still able to complete the project within our overall budget.  Since completing our recovery from the 2012 water damage in Austin, our home in Iowa experienced flooding in the finished basement when the town sewerage system overflowed from heavy rains.  We were away for a holiday weekend when this happened; by the time we got home all the local service providers were completely booked and unavailable.  So ... I called Francois.  Francois gave me detailed, step-by-step instructions (including what materials to use) to initially mitigate the water damage myself and minimize the damage to our home.  If it isn't obvious enough already, I wholeheartedly endorse Francois.  If you have the misfortune of having to deal with water and mold damage in your home, I at least hope you might have the opportunity to work with someone as professional and caring as Francois.
    - Patrick H.
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    AmeriServ Radon Mitigation of Iowa
    Dean does an excellent job and is always courteous, neat and tidy with his work and always there when he says he will be at the house.
    - Karen A.
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    SERVICEMASTER OF SOOLAND
    Our basement took water from the seam where the floor meets the wall during the bad storm over Fathers Day 2014.  Service Master of Sooland responded quickly with lots of knowledgeable workers.  They proceeded to remove all the damage material, get the basement dry, and bring down the humidity level ensuring no mold took.  They were very professional and courteous.  Steve and Scott are genuine people who are here to help.
    - Jason M.
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Remediation Services in Chariton

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