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Basement Waterproofing reviews in Chariton

  • D
    Midwest Basement Systems
    We called in January 2016 to get a quote for our basement repair. Our consultation was scheduled for two weeks out, which didn't seem too bad to me, especially considering that we were over an hour away from their office. The gentlemen that did our consultation was friendly and did a great job of explaining everything to us, at the time. The issues came into play when we decided to move forward with the job. We spent two months completely removing everything from our basement - a spare bathroom, built in shelving, workbench, and all of the items we simply had in storage. We even had to pay over $1000 to have our electrical box moved so it wouldn't be in their way. We had absolutely everything in place when they arrived to begin the repair. An hour after they were supposed to start, I received a phone call from one of their employees telling me that our basement floor wasn't thick enough for the job that needed to be done and that they'd have to replace the basement floor too - for an additional $10,000. This seems like something that should have been checked before the day of the project. The guy seemed blown away that I didn't want to proceed with getting the job done. I was beyond mad that we spent months preparing for this only to be told that we'd have to pay them over twice as much to get the job done. We're preparing to start this process over again and I can assure you, we will NOT be calling Midwest Basement Systems for quotes or repairs and we absolutely do not refer them to anyone we know.
    - Jena W.
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Waterproofing Contractors in Chariton

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