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Moving reviews in Cedar Rapids

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  • Flawless. The crew of Eddie, Mike, Ray, and Allen did a great, efficient job of getting all our belongs and boxes our of the house and safely on the truck. Everything arrived in Iowa exactly on time. Mike and his crew had the truck unpacked and all of our belongings placed in the correct area in a mere 2.5 house. Everything arrived without damage. Mary did a great job of coordinating the move. James did a wonderful job of estimating the move. We especially appreciated his low-key, no pressure approach to the sale.
    - Ken S.
  • White Glove Movers were very professional and efficient. They gave me an in home estimate for my move which was very accurate. They were careful with my belonging and also worked hard to move quickly. I would highly recommend.
    - Emily K.
  • WOW! Scott and crew were terrific! We have moved many time in our careers (sometimes across country) and used many of the “Big Name” national companies and Bell Movers in Coralville is one of the best companies we have ever used. Their communication prior to the move and during the move was excellent. They truly looked out for our needs and took care of our property. They were professional in every aspect of the moved. Scott even called the night before our move and asked if we needed anything and offered to bring boxes. They set up the rooms in our new home the way we wanted and put everything together they took apart to move. Everything was wrapped and protected; nothing was lost or broken. They are the best; good people, good work ethic and good prices! You can’t go wrong using them for your next move!
    - Gordon S.
  • It couldn't have gone better. Scott Bell and his helper arrived at the scheduled time. They covered my stair rails and walls with Bell's moving blankets so nothing in the house would be damaged. They wrapped all furniture with moving blankets that I had rented from the truck rental company. They expertly loaded everything I had hoped to have loaded and even more because of their skill in knowing how to place items in the truck. Everything came through the move in as good of condition as it started. Not a single item was damaged. The cost of the job seemed like a reasonable per hour rate and the two men worked hard the entire time of the job. I would certainly hire Bell Movers Moving Service to do this again. They were professional and hard working. I couldn't be more pleased.
    - Shirley T.
  • They took over 5 hours to do a job that should have been the minimum of 2 hours. I called the company twice while they were there expressing my concerns that it shouldn't take that long. I hired someone else to move furniture back in. they were much more efficient and under the 2 hour minimum so I had them move several items that I did previously at half the price.
    - Laurie R.
  • Would not know what to have done without Christine's help when my brother's medical issues arose.
    I was working in another city and could not deal with his house at the time.  They professionally handled every aspect.
    They communicated with my brother with compassion and respect and made sure his needs were carried out.  This is an incredibly rare combination.

    Really there was nothing they couldn't handle.

    It was a major relief to have all these details handled for me so I could work and see to my brother.

    They also helped me pack and move so no job too small.

    - Dean H.
  • Totally unacceptable. The items they put in the storage garage they put in without stacking well. There was excess space in the garage. Instead of stacking neatly and leaving an isle to make things accessible they put very little in the back of the garage and stuffed the front at the door from floor to ceiling. I could not even see beyond the front pile of files, furniture, and boxes to see more than 5 feet into the garage. 
    After I moved enough storage items out onto the road to get past the front pile I found that nothing was stacked. What was there was on the floor with dental patient, chairs, filling cabinets, x-ray equipment, and more just pushed up against each other tight. I had to stack things as I went to get near the back of the garage. As I did and checked I found several pieces that were damaged. I had a furniture restoration company bid the cost for repairs. Repairs would be close to $1000. Unfortunately, that did not include the cost to move the dental equipment out of the way to get to the damaged equipment, move it to their facility to repair, make the repairs to 4 pieces of heavy dental equipment, move them back to storage garage, and store them again.
    Additionally, they broke the garage door such that it can barely be raised and lowered. 
    They also broke a filling cabinet that was taken from the old office location to the new location.
    A representative of the company came out and looked over what was done. He and I both took many photos. He sounded like the company would take responsibility for the damage. The owner of the franchise, at least I think he was the owner, offered to refund about $800 which would not have come close to covering the expenses for repairs. I turned that down. After that he would not return any of my calls. He did nothing to repair the damage his men caused.
    - Adrian R.
  • Update.  We finished construction and are now unpacking the rest of our boxes.  I am appalled by what things have been packed together and the way they have been packed.  We have come across multiple items that have been destroyed because of how they were packed. I DO NOT recommend this company.  The more I see, the more frustrated I become.  Do yourself a favor and use a different company.

     The pack out was completed by the  owner(Kyle) and his wife (Lauren)on day 1, they did a good job.  They came back on the morning of the move to finish packing because they ran out of boxes the day before. They failed to finish packing out downstairs, leaving multiple pictures and a couple of clocks unpacked.  The garage never got packed at all. Both were pleasant, polite ,and worked efficiently. 
    The move was handled by the owners (Kyle) crew, Kyle was not present for the move. The moving crew was made up of three college age men, only one of which had any motivation to get the job done.  All three men were polite, they just didn't move with any purpose, so when they had to make a second run to complete the move it was getting into the early evening and the amount of care they showed for the property in the second load was considerably less than the first load, they seemed upset they had to make the second trip and were considerably less careful with the handling and packing of the property in our garage.
    This company had the best quote of the 4 movers I checked out thru Angie's list, and the invoice was within a couple hundred dollars of the quote, but there was a lack of professionalism and motivation on the part of the moving crew
    - brett V.
  • We moved into our house on the coldest day of the year. It was it was below zero. We hired Two Men and a Truck to move the heaviest furniture. They showed up on time and got right to work. They actually got the truck loaded very quickly so they offered to move more things since we had then for 3 hours. They took great care to make sue our furniture was handled with care. We will use Two Men and a Truck again!
    - brent c.
  • I picked up the budget rental truck on the evening of January 5th I was supposed to pick it up the morning of the 6th of January but a winter storm was coming and the Budget people were not sure that the lot wouldd be plowed in time on the 6th. They started the truck and had it idling while I paid them and did the paperwork. After finishing the paperwork I returned to find the truck was no longer idling. I asked them about it, they restarted the truck and said nothing further. Knowing nothing about diesel trucks I assumed this was a normal occurrence. The professional movers we hired arrived on January 6th, they loaded our truck and we left for Florida. We made it as far as Champaign, IL that day, stayed the night and left the next morning, January 7th. We got a short distance to Tuscola, IL when 3 warning lights came on the truck dash. I pulled over into a truck stop in Tuscola and called Budget Truck Rental about what I should do. They said they would call a repairman who should be there in 37 minutes. At this point, the truck would not idle and kept turning itself off. Truckers advised me that it could potentially be that the fuel filter was icing up. They recommended that I put deicer in the fuel. I called Budget to ask permission. They advised me that I could go ahead and put deicer in the gas, that this couldn't hurt and might also help. We waited over 3 hours for the repair man to show up. This repairman spent 5 minutes looking at the truck and said, "This is a computer case, I don't do those it will have to be towed to a dealership." I spoke with Budget again, they informed me that I would need to wait till a tow truck arrived to take the truck to a dealership in Effingham, IL. This after I had been kept waiting in a freezing truck with below zero wind chills for over 3 hours. The associate at Budget told me that if there was a quick fix for the truck then I could be on my way before too long. They advised me if the fix was not so quick that they would get another truck there that night and have my load switched by morning. Turns out it was not a quick fix, the dealership thought it was a problem with fuel intake or injector and possibly a factory defect. The dealership told me that in their experience with Budget trucks there was no way they would get me back on the road that quickly. The loaders got there between 9:00 and 9:30. They refused to load the truck where it was located as it was too cold. The truck had to be moved, unfortunately the tow truck driver had disabled it according to protocol.They could not get this fixed so after much delay they coasted it a short distance and started swapping the load into the replacement truck that was sent. It is now January 8th and as they are swapping the load the replacement truck. This truck also keeps dying while it is idling. The loaders said they would not take it out of the lot until it was fixed as it was not normal for trucks to die every few minutes. So in the afternoon of January 8th I called Budget to complain that the replacement truck was also not working. They told me that they would send a roadside assistance person to come and check on the problem. I pointed out to them, that I was in the parking lot of a dealership. However, they told me that they would send someone to check it out. The roadside assistance associate was there in less than a full hour and he tinkered around with the truck for about an hour or hour an a half. He then informed me that though the truck is still idling hard he has put an additive in the fuel. He believes it will probably make it. He completed a test drive and confirms the truck did not stall on him. At this point it is after 4 pm on January 8th. I have lost 2 travel days. Loosing those two days has made it so I will be late to the closing of my new home in Florida. Budget wanted me to take a truck that had been dying all day when it idle and was not running smoothly on the road with single digit temperatures. Truth is, nothing Budget had told me to this point had any truth to it, I felt this was not safe or prudent. After much consideration for my safety for the rest of this trip, I decided to hire Broadway movers. It cost me 2600 dollars to move the load. Broadway Movers gave the truck back to Budget the morning of January 9th after they had swapped the load, all at my expense. The charges accrued during this fiasco do not stop with the fact that we had to hire another mover. We also spent 2 needless nights in Effingham IL. These nights cost 72.70 cents each. From a personal standing, my time is free as I am a retired attorney, however my wife's time is worth 150 dollars an hour. This would equate out to 2 days or 16 hours for a total of 2400 dollars of damages. We are also very fortunate that the seller did not use our no show to the closing as an excuse to back out of the real estate sale. Budget should not have rented out a defective truck. From the very beginning when we first encountered the issue with the truck dying, rather than brushing it under the rug, they should have repaired it at the very least. They should have rented me a truck that worked. The corporate Budget office should have had us towed to Champaign, IL immediately. This town was closer and larger, and after arriving there they had the truck swapped out immediately for one that actually worked. In the end, the only budget that Budget was worried about was their own, our time and safety meant nothing to them. Budget should pay us for all the above damages or at the very least give us back the $2370.12 that we paid them for a truck that should have been in good repair and suitable for the job of moving to Florida but was not.
    - Ann L.
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Moving Companies in Cedar Rapids

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