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Carpet Cleaning reviews in Cedar Rapids

  • A
    American Dream Carpet Cleaning
    Awesom cleaning job. Had some tough areas and stains but they worked until they got everything perfect. Carpets look brand new! Had living room, dining area, sun room, 3 bedrooms and hall all cleaned.
    - Beth S.
  • A
    Heaven's Best Carpet & Upholstery Cleaning
    When I called to get an estimate and set a time for the service Marty was able to give me a estimate from the description of the work with the approximate room measurement I provided. On the day of our appointment hey called to make sure it was alright to arrive 40 minutes early. The cleaning went very well, they were prompt, courteous, friendly, and hard working. We have a light colored carpet in the living room and hallway and there were several bad dark stains that we had tried to get up with over-the-counter products with no success. Every one of the stains was removed during their cleaning. Throughout the process they asked for feedback on the results to make sure we were satisfied and the actual cost was $50.00 less than what was quoted on the phone. I would highly recommend Heaven's Best Carpet Cleaning, great people, great job, and they are a locally owned husband and wife business.
    - PATRICIA C.
  • A
    Americlean Of Iowa LLC
    The service was terrific. He was on time, got right to work and was able to remove several pet stains for me. Before he started he explained what and how he was going to do it, so there were no surprises. The carpet looks better than when I moved in. He was very professional and friendly. I would definitely hire them again.
    - Tracy E.
  • A
    Actually Clean Carpets
    This company is excellent! I highly recommend them to anyone I know. This was my first time using this company and I'm so glad I did! The crew was very courteous and professional. The carpet looks great! I did experience what another reviewer referred to as brown out. The guys I spoke with said it's basically oxidation and it happens sometimes when the carpet dries too slowly, so be sure to put your AC/heat to the recommended temp and extra fans if you've got them. When they came to take care of the brown out I was very pleased to know that they fix that for free. It's a very quick fix, they just re-clean the affected area. But if you've got a die stain that's an entirely different type of spot and would need specialized treatment so it's not part of the normal cleaning cost. My final price would have been higher if I had chosen to have the rooms treated with scotchguard but we decided to pass on it this time, there was no pressure from them to upgrade it which I appreciated. The crew guys we're very nice on the second time too. Don't hesitate to use this company. They are professional, they are priced very well and they work hard to clean your carpets as best as they can.
    - Jasmin H.
  • C
    Actually Clean Carpets
    The cleaning was supposed to be done after we moved out, so we don't know if it was done well or at all. We were coerced into using this company by the apartment complex where we stayed during the summer of 2016. The carpets and the apartment were immaculate when we moved out, but we had to pay this company anyway. There were a lot less expensive options available, but we had to use this company. Almost certainly a kick-back situation with the complex. We left a check for exactly what we were told by the apartment complex. A few days later we got a terse phone call from the company telling us we didn't pay sales tax!!! We told them we paid what we were told, and that nobody mentioned sales tax. They reluctantly ate this $6 sales tax charge.
    - Nick P.
  • A
    Actually Clean Carpets
    I was very pleased with the service and results. The guys were there early and got it done quickly. We are amazed at how good it looks. The cleaners were courteous and respectful us and our home. The price was reasonable considering the work needed.
    - Mike M.
  • A
    Actually Clean Carpets
    The first time I called the person who answered the phone only said hello, so I had to ask if I had the right company.  He scheduled me an appointment right away and quoted me a price of $125 as an estimate.  I had to ask for details, like if I had to move furniture and how long would it take.  He offered no details unless I asked a specific  question.   I had to call a few days later and change the date, and they were very accommodating.  Plus the second time I called they actually answered with the company name.  The second call was a lot better then the first.  Gave a few more details.   They were late showing up but they called and stated they would be an hour late.  The 2 men who came were great.  We moved about 95% of the furniture out of the rooms they were cleaning.  It took them a little over 2 hours to clean (very dirty carpets that were 18 years old and had never been cleaned).  After they were done our carpets looked amazing.  They looked brand new.  We were so impressed.  Before they cleaned them we actually thought we would need to buy new carpet.  Now they looked brand new again.  The guys told us it would take 4-6 hours to dry.  They did such a great job, and it took lots of water, it actually took 2 days to dry.  We put half the furniture back, but on plastic.  They also put a treatment down to keep them from getting dirty again, that is why the price was higher than the original quote. 
    I would recommend this company to anyone who needs carpets cleaned.  I would recommend you get a morning appointment.  Ours wasn't until 5:00pm.  They did move the furniture we left on the carpet and even put plastic under it, so you don't necessarily need to move all the furniture out. 
    - Jennifer H.
  • F
    American Dream Carpet Cleaning

    Bill came to fix it but it did not work. The glaring seam problem is still there, he called me several times to make sure I was delighted and I said no. THEN, he charged me 40% more than he had quoted because he said it was a larger space than I had said. I got a postcard today offering a $50 discount for their friends, and "I will be totally thrilled or I won't owe them a dime".

    I had dropped this until I got the postcard and I just do not anyone else to be deceived.
    - Marcy B.
  • A
    Home Pro Services
    We had noticed an unpleasant odor in the basement and decided to have the carpets cleaned.  We contacted Home Pro Service through email and received a call right away the next morning.  The owner, Joe, stopped out to give us an estimate and we scheduled the appointment.  The morning of the appointment Joe arrived in a timely manner and worked very consciously for a few hours cleaning carpets, moving furniture and putting it up on blocks.  He was very neat and thorough paying special attention to some problem areas we had pointed out.  We are very pleased with the outcome and will be hiring Home Pro Services in the future for our carpet care needs.   
    - Angie S.
  • A
    Home Pro Services
    Joe was going to be early,so he gave me a call ahead of time,so I could be there. It was great to get it done earlier. The carpets were older,but they look so much better cleaned and smelled better since previous owners were smokers. Very professional and answered all my questions.  Easy to work with and great price for 4 rooms of carpet.
    - Bart F.
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Carpet Cleaners in Cedar Rapids

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