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Eye Care reviews in Bettendorf

  • A
    Eye Surgeons Associates Pc
    I have been going to Eye Surgeons Associates for many years. I am a contact lens wearer and I feel comfortable with the care I receive at ESA. I have never had to wait more than a few minutes for my appointment.
    - Sara C.
  • A
    Eye Surgeons Associates Pc
    He is wonderful, gentle, caring and he will give you options and time to think about it. He really educates you so that you can make a sound decision. He will give you his opinion but its because he takes your whole health into considerations.
    - Jeanette F.
  • B
    Eye Surgeons Associates Pc
    The doctor that I saw at the practice was very thorough. The insurance department and the customer service staff were not very friendly. I know other people that had the same issue so they treat everybody that way. The facility and the doctors are topnotch but the customer service, the insurance, and the office manager in particular are not friendly. I would go back just because the doctor's were thorough. I would make a recommendation but with a warning about them. I had to get my insurance representative involved, twice, just to resolve the issue before I could even go see the doctor there. The office manager was not friendly to the insurance representative or me. My insurance representative is local and so she has an established relationship with all the doctors in the area and they were not friendly to her so that does say a lot about the practice. However, once I go to the see the doctor I was in a different world. The doctors are very warm but I don't know why the rest of the staff insists on being otherwise. When I was in the waiting room, I noticed that they were treating other people that way so it wasn't just me. I have a friend and her husband who went there and the staff treated them the same way. It leaves a bad taste in ones mouth.
    - Tammie B.
  • A
    Eye Surgeons Associates Pc
    It turned out that I was not a good candidate for Lasik and I just got contacts. Rather than performing a dangerous surgery that could have caused me major problems in the future, the doctor and his assistant explained all the risks and advised me not to do it. Thanks Dr. Kluver!
    - Katherine H.
  • B
    Eye Surgeons Associates Pc
    I made an appointment a couple of weeks out and upon arrival I had to wait quite awhile to see the doctor. They explained that they switched to a new computer system a few months ago and it was slowing them down. The eye doctors assistant was very helpful, thorough and friendly. When the actual doctor came in I felt that he was very rushed and did not want to spend much time on me. (I felt that it may have been because I am young.) I expressed my concerns but he said that his assistant said there was no change in my vision. He never even looked at my eyes. He brushed past my concerns and sent me on my way. There was an additional $35 fee to look at my eyes because I wear contact which they informed me of ahead of time and I would have been fine paying had the doctor got close enough to see that I wear contacts! I called in after my appointment (which I have never complained about a doctor before.) They refunded my $35 fee (I still had to pay the insurance deductible.) When I expressed my concern about the quality of my care they said I should have seen a different doctor and set me up with an appointment in 2 months! This is the first time that I haven't been satisfied with Eye Surgeons and will give them another shot but will NOT be seeing the same doctor.
    - Amber H.
  • A
    Eye Surgeons Associates Pc
    I have to have extra tests and annual eye exams, i receive excellent care and the staff is always friendly and professional. The only negative is because they are so good they are always busy and must schedule several months in advance.
    - Cathy S.
  • B
    Eye Surgeons Associates Pc
    I recommend them. They're great. It's a large practice. My overall experience with them has been good. Their availability and punctuality is excellent. The staff is good. I will continue to use their services in the future.
    - Cindy B.
  • A
    Arbisser, Dr. Lisa B.
    They are thorough and I feel that the care I get is appropriate to eye conditions and I do have some special problems. I am not just the kind of standard person that comes in every two years and gets their vision checked; I need more than that. They are reasonably prompt and provide good service relative to once you have your glasses you can go in and get attention for whatever you need such as if your glasses need adjustment or if you have any other kind of problems. They can get you in pretty quickly if you have an emergency. Overall I am pretty pleased with just about everything and I will use them again in the future.
    - Tom G.
  • B
    Eye Surgeons Associates Pc
    I would use him again in future if I had too.
    - Trish S.
  • A
    Eye Surgeons Associates
    Dr Chad Kluever is excellent. Very thorough, pleasant.
    - Ruth W.
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Eye Doctors in Bettendorf

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    D
  • Doc Wellbee

    3957 Pleasantdale Rd Ste 107
    Atlanta, Georgia