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Home Builder reviews in Ankeny

  • B
    DS Solid Construction LLC
    Owner was very easy to work with and the price was reasonable. Unfortunately, the trim carpenter and the painter were a weak spot. Several areas were not level or square and the staining of the wood was not top quality. Owner made a number of changes for us at cost, or for free. Too bad that the woodworking and finish were poor; that will cost the business our next build, which will be this year.
    - Thomas h.
  • F
    KIMBERLEY DEVELOPMENT
    This is the worst quality home we've ever purchased and we bought with Kimberley because they led us to believe it would be the complete opposite. One would think the house would have been very well put together since the foundation was dug on December 9th 2015, poured December 16th, 2015, and yet it was another nearly 10 months before we closed on the house (August 26th, 2016, not by our delay). We're quickly learning Kimberley seems quick to walk away from their commitment to quality. Our pre-close walkthrough took over 1 1/2 hours due to all the construction and cosmetic issues we noticed. As it progressed, Rick (Kimberley's third-party warranty rep) began rushing us with a claim that he had a "dinner date". Then, because we were noticing so many cosmetic issues, Rick told us to simply put post-it notes he'd brought along on each cosmetic issue. He assured us those items would be addressed despite not being written in the pre-close punch list. I won't digress in this review to cover Rick's arrogant and condescending nature. Here we are 10 months and a leaking foundation later. We've had 16 subs come out already and have a remaining punch list of over 60 items. The exterior of our house has been in need of a paint job since early March when a sub came through and used a whole box of caulk caulking all the areas the previous two siding subs had missed and replaced broken siding that the initial siding sub thought appropriate to install (and damaged one of our cedar deck steps in the process - who knows if anything else was damaged). We're told we're "on a wait list for paint" but should it really take over four months to get someone out to paint the house? Because we trusted Rick when he told us to simply mark the cosmetic issues with sticky notes rather than have him take the time to write each item down, we're now being told Kimberley will not address the cosmetic items because they were "not noted on the pre-close punch list". These include paint where we can see the drywall mudline through the paint, trowel drag marks in the drywall mud, and streaked stain where we can see not only where they ran the stain rags, but in one particular spot where they touched the board while the stain was still wet (this is on the face of a shelf in our living room). Furthermore, due to the cracked, leaking foundation (it leaks when we do so little as to run our sprinkler system), we thought it wise to hire an engineer to come do a survey on the house. We don't have his final report but he noticed several code violations with the house. Not even 1/3 of the way through the house, he indicated he'd seen sufficient evidence of poor craftsmanship to give him proper representation of the low-quality of work and will note as such in his report. We have a wall that leans one inch over four feet, as verified by our engineer, yet Rick relayed to Kimberley that the wall only leans "1/4 inch" so Kimberley has stated they will not address that. The engineer further noted not a single door jamb in this house is plumb and our kitchen island countertop was shockingly out of level. We also cannot forget how our contract clearly states the subfloors were to be glued and screwed yet when carpet was pulled up to confirm this (after being told by Rick and Kimberley that they would not address our squeaky, popping floors and wondering why this was the case when they were to have been glued and screwed), it discovered the floors are indeed not screwed down. We have a stone fireplace in the living room. At the top corner, the sub who installed the stone veneer sloppily put cut ends of stone facing out. There's another stone that was cut too long so they installed it at an angle. And, there's a spot where the veneer is pulling away from the wall. We're not sure what's going on there but Kimberley is so far refusing to address any of this. One of our deck support beams is also leaning significantly - I didn't catch the engineer's measurement. We're told by Kimberley that's "within reason due to normal settling". The engineer will confirm what is within reason. I started out giving Kimberley the benefit of the doubt that they'd stand behind their work. I no longer have that sentiment toward Kimberley. This has been an absolutely disgusting nightmare.
    - JENNIFER S.
  • F
    MAPES CONSTRUCTION CO
    After meeting with me and agreeing to various terms, I was told we would meet again in two week to go over the plans and price details. The owner knew I was under a time limit. I never heard from him again and my multiple attempts to reach him were not returned. If he decided that my new home was too small of a project and he was too busy with larger jobs, a quick conversation was all that we needed so I could move on to other builders and still meet my deadlines. Very unprofessional.
    - Nancy T.
  • A
    MJ Construction
    The business owner, Michael Johnston, came out to review and bid on a complete bathroom remodel in our home. Mike was not the cheapest bid, but I was impressed with the way he surveyed the job, his knowledge and professionalism regarding the details that I wanted included in the work. In short, I had a really good feeling about him and the quality of work that he may perform. In the end, he certainly did not disappoint. He completed the tear out and enlarged the shower in a couple of days. After arrival of the tile pattern that I ordered, he tiled the entire shower, half walls around the bathroom and floor, installed the shower accessories (rain head, spray nozzle, light, shower fixtures and doors) and new toilet within one week. I am a very fuzzy guy, but the quality of his workmanship, his attention to detail, as well as his own personal touches of craftsmanship and design were nothing less than outstanding. He even presented me and my family with a gift of appreciation when the job was completed. Now that is a very nice touch and the qualities of a great businessman.
    - Steve F.
  • A
    Daughenbaugh Construction & Restoration
    We couldn't be more pleased with Dave's work! He was punctual, trustworthy, honest, helpful, professional, and all around a fantastic builder. He worked very quickly and we were amazed how fast the addition was added! Dave had GREAT ideas and has tons of real experience, adding practical and beautiful details that we never would have thought of. He built a large custom arch window that was incredible! Every step of the way, Dave made sure that we were happy with the design and how everything was carried out. He answered all our questions with ease and made this such a positive experience for us. We feel so lucky to have found a builder with such skill and experience, quickly creating beautiful, high-quality results. We really can't say enough good things...we were beyond impressed!
    - Elizabeth B.
  • C
    NORTHWOOD HOMES LLC
    They were okay. It took a while to have them respond. I wouldn't say it was horrible but I have to call them a lot. Some of the customer service is really bad but I didn't have it. I would buy from them again but I would to make sure  to book it thoroughly and inspect it thoroughly, everything that they did.
    - Dave L.
  • D
    SAVANNAH HOMES INC
    At closing April 2, 2014 the following items had not been completed: Air Conditioning installation: Cement work, Front sidewalk and steps and sidewalk connecting driveway to the front door: Final grade and sod. All items where to be completed no later then June 1, 2014
    After moving in we have had several small finishing issues, counter top back splash not attached to counter, (not fixed) squeaky floors (fixed) and damaged carpet (replaced).  
    They installed the front sidewalk, steps and walk to the front door and and installed the air conditioning unit (pad mounted).  All before grading had been completed.  We now have an area in our front yard that in sinking and undermining the driveway, and the air conditioning is slipping down the slop it was set on.
     They have filled the hole in the front yard once. (it may require require more fill).  We have been told that the air conditioner will be mounted to the house.   It is starting to lean because it was set on loose fill, and is in the way of final grading.
    The final grading and sod  work was to be completed no later than June 1, 2014 per the contract signed at closing, yet weekly we are told that final grade and sod will happen "next week".  Savannah claimed to be doing the final grade and sod based on when the closing occurred "weather permitting" .  Today June 4, 2014  the rules where changed and they will do final grade and sod when all the homes are completed.  Leaving us with no date for final grade and sod more then two months after our closing date. 


    - Mary M.
  • A
    Jerry's Homes Inc
    Two weeks before closing, we walked through the house with a representative from Jerry's Homes to identify anything that needed to be fixed and learn about the features of the home. Some of the information was pretty simplistic for experienced homeowners, but the meeting was still helpful. The representative was very professional.
    We had a final walk-through with a different representative the day of closing. Almost all of the items on our list from two weeks prior had been taken care of, although a few workers did stop by that day for last minute touch-ups.
    We have only been in the home for a few months, but we haven't had any problems. We have noticed a few more cosmetic things that we plan to have Jerry's Homes fix toward the end of our one-year warranty period, but we haven't had to call for any service yet. I will say that the home wasn't as sparkling clean as I expected, but we've never purchased a new home before so I don't know how clean they usually are. It was generally clean, don't get me wrong, but we had to wipe dust out of all the cabinets, clean drops of paint off the floor here and there, clean some dirt and prints off the windows, etc.
    A few things that we have changed on our own:
    --Added pulls and knobs to the kitchen and bathrooms--Changed out the toilet paper holders (sounds silly, but the "European" ones that came with the house were terrible)--Added additional towel holders and robe hooks to the bathrooms (we contacted Jerry's Homes and were able to purchase matching bath hardware from their supplier)
    A few things that we wish we had known/changed:
    • --There was only one usable electrical outlet in the unfinished basement when we moved in, and it was at the base of the stairs rather than in the main part of the basement
    • --There was a wood panel above the fireplace for installing a TV mount and a channel for the TV cords, but no provisions had been made for running surround sound speaker cables
    • --There was a cubby below the TV mound and above the fireplace for holding components, but it wasn't tall enough for our surround sound receiver. We considered just replacing the receiver since it's a bit old, but it seems that all receivers are a similar size. It would have been nice if the cubby was a little taller.
    - Kathryn R.
  • A
    Jerry's Homes Inc
    We purchased a home from them that was under construction.  The roof, sheeting and interior floor plan had already been determined.  We were able to make changes and upgrades to both the interior and exterior to meet our desires.  We were able to chose colors, fixtures, stone, garage doors, modify electrical and TV/phone locations, carpeting, tile colors, etc.  Some of these choices were limited to their available options due to price.  They are a large home builder and buy several items in bulk at greatly reduced cost.  If you varied from their available choices the cost went up signifigantly.  A few of our choices were not done correctly, but when their error was pointed out they corrected it without hesitation at no additional cost to us.  They completed the home on scheduale and even had a few extra iltems that we were not expecting.  Overall we were pleased with their cooperation but suggest that you go through each item in the house to be sure you understand what you are getting and make written addendums for any changes.  Due to their size, the people on the ground doing the work need to have your changes in writing.  The actual construction superintendent on the home was very friendly and accomodating, however changes needed to be made through the main office.  He has been very helpful after closing with suggestions and help.
    - Royce F.
  • B
    Homes By Brill LLC
    It went fine. They were easy to get along with.
    - john d.
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Home Builders in Ankeny

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