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Plumber reviews in Ames

  • A
    C AND K Heating, Cooling & Plumbing
    The worked me in a bit early so I could make it to an appointment that came up at the last minute. It was explained as they went along what they were doing. They got done in plenty of time for me to make it to my appointment.
    - Deb H.
  • A
    C AND K Heating, Cooling & Plumbing
    They charged 2/3rds of another local company for the same equipment. The installer was on time, did a good job, kept me informed of progress, cleaned up when he was done, and gave thoughtful answers to my maintenance questions.
    - Todd K.
  • F
    Midwest Comfort Heating & Cooling
    Purchased their sale service for $499 on Angie's list, but they want to charge $50 more just for travelling from Des Moines to Ames. This extra charge is not listed on Angie's sale advertisement. It did not show up when I purchase the service. I contacted Angie's list but could not get any help. I cancelled service, but Angie's list still hold on my money. Now it is more than a week, I already installed the humidifier with another company, but still waiting to get my money back. My suggestion, find another company, never purchase Angie's list "sale service". I will call my credit card company to get the money back.
    - Shan J.
  • A
    Watson Plumbing
    Sometimes it can be a little hard to schedule a plumber, and it turns out that our house that he was working on is not that far from where he and his family live. I would call him and say I have discovered that the laundry hookup for the washer are leaking and we've got the water turned off to them right now but we need to get them fixed, and he said I'll swing by after I finish my last job today, I will get that fixed, it won't take long. He would go out, if something like that, we have the motor already shut down, we weren't already living in the house, but he is like it's a quick job,  I will go ahead and take care of it right away.
    - Marybeth B.
  • A
    Neighbors Heating Cooling Plumbing & Geothermal
    John promptly responded to all of my questions. The "worker bees" we're efficient, professional, friendly. We were told we would be without water for up Up to 3 hrs.....it was only 30 mins.
    - Lois L.
  • A
    Benjamin Franklin Plumbing
    It took time, but the job was done well. A trainee did the work while the more experienced plumber directed. They used parts I had purchased but was unable to install because of tight bolts in difficult places. They also used a $25 coupon given to me at their last visit, and left me with another. They cleaned up after themselves, too.
    - James R.
  • A
    Draintech
    This is a very easy company to deal with. The drain cleaning technician came out within an hour on the afternoon we called. He was pleasant, courteous, and professional. The work took him less than half an hour.
    The drain cleaning technician explained what had clogged the drain and showed me the problem which he said was a minor clog. He accurately described the condition of the sewer pipe after he'd cleaned it.
    The drain cleaning technician did not try to add on any extra services. The cost of the work was the cost quoted to me on the phone as an estimate.
    - Gary C.
  • A
    Gateway Plumbing
    When we called our new plumber to discuss the work that needed done and his availability, he was easy to reach and knew when he would be available. 
    Our plumber got the flu and was unable to keep the first appointment he scheduled with us. He called us more than a day in advance to let us know he was sick. He worked our job back into his schedule very quickly after he recovered from the flu. 
    Our plumber told us when to expect him and arrived on time. He was clean and professionally attired. 
    He was courteous, professional, and friendly. He did not use his time or our time talking. He got straight to work and completed the job quickly. He left the house cleaner than he found it. 
    Before leaving he asked us to look over his work and informed us how much the bill would be. 
    He was happy to make plumbing suggestions for work he wasn't even being paid for. He was easy to communicate with.
    Our plumber did not give us expensive alternative options for materials costs. It was clear that he wanted to work with us to help us meet our budget for the work.
    The price for the completed work was in the price range he told us to expect. The completed work was professional and workmanlike.
    - Gary C.
  • A
    Draintech
    Draintech's representative, Derrick, arrived on time, fixed our problem with ease, and was a super nice guy. We had a problem on Sunday evening: running the shower or sink upstairs caused water to fill up in the kitchen sink! My husband got on Angie's list and found that Draintech was well rated, so we called them. We scheduled a visit for Monday morning. The problem turned out to be a hair and gunk blockage. It as fixed by snaking out the pipe under the kitchen sink. The whole service call lasted only 1/2 hour. I was already pleased with the service, but what really got to me was, at the end, the Draintech guy pulled out a spray cleaner and wiped up the area under the sink where there had been a couple drips. He also put down a tarp to protect our kitchen floor. I could not have been more pleased.
    - Wendy H.
  • A
    Draintech
    I called early in the morning on Labor Day after discovering that our sump pump had failed after a heavy rain. A technician arrived a couple hours later and promptly replaced the sump pump. From talking with him I know he had several pumps to replace that morning which probably delayed his response but I was happy he could take time away from his family on a holiday to take care of our problem.
    - Dennis B.
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Plumbers in Ames

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