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Recent Locksmith Reviews in Ames

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    Shaunlock
    Shaun did a very good job, took his time to get some finicky locks correct & even opened a locked antique secretary for us. The price was reasonable for the amount of work done.
    - Patricia M.
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    Midwest Lock Solutions
    I thought that the deadbolt lock would need to be replaced but he was actually able to repair it and it works great now. He also did a good job getting the two doors to latch correctly again, and he did it all for a very low cost. Highly recommended!
    - Steve T.
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    Mike's Lock & Key
    The job went well from start to finish.  Someone arrived to do the job with an hour of initial contact, which was quick for a Saturday afternoon.  Upon arrival, he asked me what I wanted done and followed me to each lock.  He made sure he understood exactly what I wanted before he started.  Upon completion, he had me test every key in every lock to make sure they worked, as well as checking that the old keys did not work.  He gave me some basic lock/deadbolt maintenance tips, which was appreciated.  The whole job took about an hour and a half, which was a little longer than he told me, but that didn't bother me.  A second person showed up halfway through the job - he helped out the first guy, but it was never explained why he was there.  All in all, it was a job well done for a price that was reasonable.  I would recommend them. 
    - evan b.
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    Midwest Lock Solutions
    Called to make appointment and they agreed to the day and time needed. They called ahead of time before arrival to verify. They checked all the lock, re keyed them and also lubricated them. Very professional and neat with the work.
    - CRAIG N.
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    Midwest Lock Solutions
    Did everything he could for us & gave us some suggestions for the items that were not part of their service.
    - Mary-francis H.
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    Midwest Lock Solutions
    I called the office at 9 AM and was placed on the service list immediately. The person who answered the call was courteous and told me someone would call on the way over to our house to do the job. The repairmen (2) called at 11:20 AM and arrived within 15 minutes. The part of the job they could complete was done in another 15 minutes, and the lead repairman said he would order the part needed to complete the rest of the work and would return early next week. In the interim he said he would not complete the billing today as it would require charging me for another service call when he returned--something I would not have expected but was very pleased to hear. I am VERY IMPRESSED with the level of service, the worked performed and the timeliness of the response, and will call Midwest Lock and Security FIRST for any future locksmith services we need!
    - Mary K.
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    Des Moines Lock Service Inc
    We didn't know exactly what time of day we would need their service because we were closing on our new home. Des Moines Locksmith was very flexible and told us to just give them a call when we were ready. They showed up promptly and were very professional. Will absolutely be using them again. It was a pleasure.
    - Cindra S.
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    Strauss Security Solutions
    I had Strauss install a new door handleset on the front door of my residential home. I called about a week in advance and it was no problem selecting the appointment time that worked best for me. The day of my appointment I received a call about 10 minutes before my scheduled appointment time and the technician informed me he was running about 15 minutes behind. I rated punctuality a "B" for this reason, but I was very appreciative to even get a call letting me know they were running behind. The technician had to drill a hole thru the door for the dead bolt (as before there was only a door knob) as well as in the door jamb. He drilled the holes and installed the handleset I had already bought from my local hardware store all in about 45 minutes. I will definitely be calling Strauss for all my future locksmith needs.
    - Andrew G.
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    Shaunlock
    I was out of town, and my daughter was house and dog sitting for the weekend. She managed to lock her self outside at 1:00am on a Saturday morning. She called me and I told her to go back to her apartment and that I would find someone in the morning.  I started calling locksmiths around 7:30am. Shaun was the fourth company I called. The first one hung up on me, and the other two didn't call back. He answered phone on the first few rings and was willing to come immediately. When I explained that I might have to have my other daughter (with our home address on her drivers license) drive from Ames, he said to have her call him when she got to the metro area. I was having difficulty getting hold of my daughter in Ames. Shaun called me after about 45 minutes to make sure he hadn't missed her call. He said that he was going to head out to get breakfast and to call when she was on her way. I called the daughter that was locked out and found out that her drivers license still had our address so she headed back to the house and I called Shaun to let him know that someone was headed there. About 15 minutes later I got a phone call from Shaun letting me know the house was unlocked. He took my credit card info over the phone and texted me a link to the receipt. The cost was reasonable and exactly what he had quoted me. My daughter called me five minutes later and told me that Shaun was very professional and pleasant, and she felt very comfortable with him and a trainee that he brought along. Next time, he will the FIRST person I call. Just a word of advice for anyone needing a locksmith to let you into a home. You should make sure that you have proof that you live at the residence. In my case, I was lucky that my daughters hadn't changed their addresses on their licenses yet.
    - Darrel G.
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    Strauss Security Solutions
    It was wonderful. They worked with me on what time to come to the house. They did 4 locks in under 1 hour. The techinician was informative and tried to help me find ways to save money. When he did his checklist of items to discuss, he wasn't pushy, he just wanted me to think about my safety. He had some good insight on how someone could break into my home.
    - Laura B.
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Locksmiths in Ames

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