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Recent Locksmith Reviews in Altoona

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    Shaunlock
    Shaun did a very good job, took his time to get some finicky locks correct & even opened a locked antique secretary for us. The price was reasonable for the amount of work done.
    - Patricia M.
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    Midwest Lock Solutions
    I thought that the deadbolt lock would need to be replaced but he was actually able to repair it and it works great now. He also did a good job getting the two doors to latch correctly again, and he did it all for a very low cost. Highly recommended!
    - Steve T.
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    Mike's Lock & Key
    The job went well from start to finish.  Someone arrived to do the job with an hour of initial contact, which was quick for a Saturday afternoon.  Upon arrival, he asked me what I wanted done and followed me to each lock.  He made sure he understood exactly what I wanted before he started.  Upon completion, he had me test every key in every lock to make sure they worked, as well as checking that the old keys did not work.  He gave me some basic lock/deadbolt maintenance tips, which was appreciated.  The whole job took about an hour and a half, which was a little longer than he told me, but that didn't bother me.  A second person showed up halfway through the job - he helped out the first guy, but it was never explained why he was there.  All in all, it was a job well done for a price that was reasonable.  I would recommend them. 
    - evan b.
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    Strauss Security Solutions
    I just had my first experience with this company after having found them on Angieslist about a half hour ago. I'm a manager for a local business that had a single employee left working a late shift, and when the employee tried to lock up for the day, the front door wouldn't lock. Needless to say, we couldn't leave the business unlocked all night, so I found Strauss on Angieslist. I chose them because of their 24-hour emergency service. I called and the phone was immediately answered by Eric. Eric was out on-site within 20 minutes and had the door fixed in 10 more. 30 minutes from first contact to repaired lock. You can't beat that! The fee was very reasonable given the fast and accurate service. I'd definitely use Strauss again. I gave them A's across the board, but if I absolutely HAD to pick something bad about the experience, it seemed that Eric wasn't too thrilled to receive a call at 8:30PM. Nevertheless, Eric was very professional and had our problem fixed amazingly fast. All expectations were exceeded!
    - Michael H.
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    All Trades Construction and Maintenance Inc
    Todd was quick to respond to our e-mails, even when he was out of town.  He arrived on the date set, did the work in the timeframe that we had agreed upon.  He also accomplished the two additional repairs within our original time frame.  Everything was done well.  We were delighted with his work and have every intention of using him again.
    - Thomas Z.
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    Shaunlock
    I was out of town, and my daughter was house and dog sitting for the weekend. She managed to lock her self outside at 1:00am on a Saturday morning. She called me and I told her to go back to her apartment and that I would find someone in the morning.  I started calling locksmiths around 7:30am. Shaun was the fourth company I called. The first one hung up on me, and the other two didn't call back. He answered phone on the first few rings and was willing to come immediately. When I explained that I might have to have my other daughter (with our home address on her drivers license) drive from Ames, he said to have her call him when she got to the metro area. I was having difficulty getting hold of my daughter in Ames. Shaun called me after about 45 minutes to make sure he hadn't missed her call. He said that he was going to head out to get breakfast and to call when she was on her way. I called the daughter that was locked out and found out that her drivers license still had our address so she headed back to the house and I called Shaun to let him know that someone was headed there. About 15 minutes later I got a phone call from Shaun letting me know the house was unlocked. He took my credit card info over the phone and texted me a link to the receipt. The cost was reasonable and exactly what he had quoted me. My daughter called me five minutes later and told me that Shaun was very professional and pleasant, and she felt very comfortable with him and a trainee that he brought along. Next time, he will the FIRST person I call. Just a word of advice for anyone needing a locksmith to let you into a home. You should make sure that you have proof that you live at the residence. In my case, I was lucky that my daughters hadn't changed their addresses on their licenses yet.
    - Darrel G.
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    Shaunlock
    Shaun came within 20 minutes of my all, as promised during the call, was friendly and attentive from the get-go, and after some questions were answered went to work on the front door lock, as that was the door I had come out of.  He said it was quite the challenging lock after a few minutes and wanted to check if any other door might be an easier entrance.  As it turned out, the back one was; he was unable to undo the deadbolt and get me in in less than five minutes. Given Shaun's remarkable punctuality and professionalism, his rates are extremely reasonable.  He was personable and didn't ask anything that he didn't need to know about in order to do his job, while still remarking on how at least I chose a nice-weather day to get locked out (it was 70-ish degrees in mid-September).  He also trusts his customers; I did not have my ID on me and said that I had left it inside, which I'm sure could have come across as a dishonest attempt to enter someone else's home, but he worked with me anyway. No damage or mess was left behind, no unpleasant surprises, just reliable service.  I'd recommend Shaun to anyone.
    - Dan H.
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    Norris Lock and Key
    Rick Norris showed up when he said he would. He installed 3 deadbolts and 3 door locks.  I has already had them keyed alike so he didn't do anything key-wise, just installed the new deadbolts and door locks. He did an amazing job. He is a perfectionist and really took time to ensure the measurements were 100% dead on in my 1902 Victorian home.  He did not remove anything from the wood other than exactly what was required, no more..no less.  To install deadbolts, he has a special measuring tool that is round to ensure a perfectly tight fit, no air holes, no drafts, no rattling of the finished product...nice and tight. He charged me $75 for the 3 locks and I paid upon completion of the job. Rick is a quality guy that stands behind his work. Couldn't be more thrilled. Great experience, high quality work! His phone number is (641) 831-3579.
    - Carrie A.
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    24 Hour Lockouts Des Moines
    We called about 8:15pm on a Sunday night.  We expected the worst.  Double cost, long wait, etc.  Within the hour, the workman arrived, got the door open, and my son was in his house.  We would definitely use them again.  They promptly answered their phone in the first place.  3 hours later, we still haven't received a call back from other services we called.  It's not often you can get the help you need late on a sunday night and not get taken advantage of.  
    - David W.
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    Mike's Lock & Key
    Mike was right on time. In fact, he was about 5 minutes early. He handed me his business card upon arrival at my home. He was able to make sure that my front door key worked on the dead bolt and garage. After I paid him I told him that I would like one more key. He returned, from his truck, with the key and when I asked him what I owed he said a handshake would cover it. He was pleasant and professional. I felt at ease and will always call Mike Bromert for my locksmith needs!
    - Trish G.
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Locksmiths in Altoona

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