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Specialized Services reviews in Adel

  • F
    Permanent Cosmetic Solutions
    It took 3 hours which evidently turned my eyelids to hamburger because after the swelling went down the ink FELL OFF and the lines were crooked. I tried to work with her on getting half of my money back since my face was jacked up. All I heard were excuses and offers of performing work to try and correct it. ABSOLUTLEY NOT!!!! On a good note I did find someone who does quality work and was able to fix it! So long story short, do not go here I beg you. I mean....it's your face people. (By the way the other lady didn't cause pain and the actual procedure takes 45 minutes not 3 hours)
    - jessica b.
  • C
    Westside Appliance Repair
    The service person arrived on time and was very courteous and professional and explained what the issue was and replaced the fuse however, he was not able to do the vent cleaning and let me know that another person would have to come to do that part of the job if I wanted it done and that another trip charge would be charged as well as the $100 cost of the service.  My house is 15.1 miles from the main location of this company and the trip charge for them to come out was $99.95!  And when I asked him where he was heading next it was only 8-9 miles from my house.  I have never paid that much for a trip charge from any of the numerous service companies that I have had at my house.  I don't mind a reasonable trip charge but for 20 minutes of work (labor charged was $54.95) and he wasn't even able to complete the whole job.  I am very disappointed in the value of the service I was provided.

    9/10/15 update
    I wanted to update my review that I corresponded with the office at Westside regarding the value I received and they clarified that the $99.95 trip charge also includes a full diagnostic of the issue.  And said that if my issue would have been harder to diagnose I still would have only paid the $99.95.  So maybe that was a slight consolation, however, the service person that was here said that I would be charged that amount again if someone else needed to come out and finish the job (cleaning the dryer vent) which was already diagnosed!  AND, I was still charged for the labor charge as well.  I know it is expensive to have service done at your home but that still seems exorbitant for a start to finish 20 minute job and like I was double charged with labor and diagnostic at full price for the amount of time it took.  
    - Patti E.
  • C
    Dymin Computer Systems
    I don't use them anymore. They're open a lot; it used to be open for 24 hours when they started and there were just two people but even so, their service was much better. They've grown so big now and now that they're making lots of money, they don't really care much about their customers. There is really not as much as customer service as there was before and they're overpriced now. They just started out with two guys in one small office and they were open 24 hours a day. The two kids were working hard making business and now that they're rich and famous, they don't give a da*n about anybody anymore so I'm not going back.
    - Karen Z.
  • A
    CenturyLink Inc
    Not only did they help me change my services as I called in to do they lowered my bill. I no longer needed a home phone but wanted to keep my internet. When I wanted to do this with Mediacom they were going to charge me a fee to keep one of the services I currently had (really??) but with Century Link they deleted my home phone account while keeping my internet and just by bundling it with my DirectTV bill I got my bill down from $87 to $14.95!

    - Amanda G.
  • A
    Buresh Home Solutions, Inc.
    Bought a home in October that had a faulty repair on the roof. The original repair was done by ClearChoice windows out of Urbandale and they ripped us off. instead of fixing the issue, they installed 2 strips of flashing over the problem area and nailed shingles to it. When they refused to come correct the issue I called Buresh. They were amazing. They had someone out within 24hrs of my call and he did an amazing job at a very reasonable price. I have some windows i need to replace and I'll 100% be going back to Buresh.
    - Blake M.
  • A
    Duane'S Quality Roofing
    Roof was previously "fixed" by another roofer after a wind storm tore some shingles loose.  Charged us alot and said he anchored all other potential loose shingles so shouldn't happen again. 
    Well, this last storm, many more shingles tore loose.  Contacted Duane through BBB.  He did a meticulous job matching shingles.  Worked hard to do well by us.  Very professional, very hard working.  Will use him in future for any roofing needs.
    - Sigrid A.
  • D
    TD Roofing
    We recieved new roof, siding and windows.  The roof work went well the rest of the project was not good.  The wrong windows were ordered multiple times.  The project dragged on.  It was a long summer.
    - Gerald G.
  • A
    Action Roofing & Construction Inc
    They did exactly what I asked them to do and at great quality. I worked closely with Albert. The job took about three days and they cleaned up well after themselves. They were very specific in what they were going to do and did the work in a timely fashion.
    - Hal C.
  • A
    SALON UTOPIA
    My daughter and I both had our hair cut and eyebrows waxed. We have very different hair, mine is stick straight and thin, she has wavy and fairly thick hair. We were asked about hair type when we called and had appointments made with the stylist that seemed would work best with our hair types. We both also needed bad haircuts fixed. Both of our stylist did excellent jobs. They consulted with us when we got there and communicated with us throughout the appointments. The salon is clean and tidy, the staff is super friendly and professional. We will definitely be back!
    - Stacey P.
  • A
    Des Moines Area Roofing
    A storm damaged our garage (not attached to the house) roof. Sent Tim an email using the Angie's list form. He called within 30 minutes. He quoted the job and re-roofed the garage within 48 hours of the initial contact. He was prompt, friendly and anxious to please. His crew arrived and worked non-stop for 7 hours to complete the job before the next storm rolled in. Excellent work, on budget and faster response than I expected. The crew even spent the last 15 minutes searching the driveway for stray nails and cleaned everything up perfectly. Highly recommend Tim as he is honest and does a great job. He even called a week later to be sure we were totally satisfied....never had a contractor do that before. Best contractor experience I have had in a long time.
    - Joseph M.
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Specialized Services in Adel

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