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Fireplace Repair reviews in Waialua

  • F
    All Star Chimneys Inc
    This was at a rental property and I wanted to make sure the wood stove was working properly before new tenants moved in. $140 was for the part needed, and $40 was for the inspection. I called this company for an inspection to make sure the stove was safe for my tenants. Dan, one of the owners, informed me that I needed an 8-inch wind baffle cap, which cost $140 and needed to be special ordered. I wasn't able to be in town for that long, so I paid them in full. The work was never done. I contacted the company repeatedly for a year following this incident. At first Jessica, the contact person for this company, apologized and said it was a misunderstanding. They offered a gift card for $50 to my mother's grocery store. It never happened. I just wanted the work done. We were out of country, they had my check, and I had no recourse. They've moved around twice already and they never responded to the BBB complaint that I had filed. I would not recommend this company to anybody. I feel like because I was in the military and I was overseas alot, it was very easy to take advantage of us, which they did.
    - Leanne M.
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Fireplace Contractors in Waialua

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